Icon Easy FAX from iPhone: Ad Free

Easy FAX from iPhone: Ad Free

  • Business
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Easy FAX from iPhone: Ad Free

  • Business
4.7
20.9K ratings
Age Rating

4+

In-App Purchases

$2.99 – $95.99

View in App Store

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Average for the Business category The most popular in-app price for the app

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User Reviews for Easy FAX from iPhone: Ad Free

2
It works BUT..

I like the app because it works! I needed it to send in invoices to school to show prooof that my job was paying for my classes and a proof of my grade and since I didn’t have a fax machine at home this app was perfect. I take the picture, plug in the fax number and it sends it off. It really is a great app. What I didn’t like is that it changed to a point where you had to subscribe to purchase and NOW I can’t unsubscribe from the app. I’m finished with school (woot-woot!) and I cannot unsubscribe and am getting an auto renewal to my iTunes account. You look under their subscription policy and it says to turn off auto renew under account t setting. Well guess what. There is no way to turn off auto renew or account settings on the app or under my own personal settings for the app on my phone (iPhone). I emailed them twice as that is the only way to contact them and have not heard back so now I have resorted to this. So fingers crossed for me peeps App works but not worth it if this is an ongoing issue. Fix the app if u want to keep customers

A-n-A, May 21, 2021
5
Their support never response to emails and concerns

I have emailed them several time never got response. I had reset my phone and when I tried to restore my purchase it will not allow me said there was no purchase found. Meanwhile, they still charging for the subscription. I was trying to retrieve my fax number I purchased for them that I use for my business. A week has passed and I have not been contacted at all. Be careful using this app. I just loss all my documents and everything.

ceyshanna, Feb 12, 2020
1
Another disappointing iPhone fax app

I got this app for the convenience of not having to leave my home to UPS to use their fax machine. I previously tried another app that attempted to take over a hour to send, in which it never did. A couple of weeks later I try this app and it had glitches and never gave me notification if the fax was sent, so when I contacted their support team, they were not able to answer my question in wanting to track it since I never got confirmation and ended up just telling me I couldn’t receive a refund. That’s not what I was asking for! I ended up driving to UPS to get the job done. So... this is yet another disappointing fax app that I wasted my time on when I could have drove to UPS and got the job done faster. Not all apps are designed for convenience and I for sure will not be trying another app like this in the future. Using gas to drive a few miles is WAY MORE worth it.

M.Rae, Jul 25, 2018
2
HUGE MISTAKE

I have been using Easy Fax for my business, and I communicate with dozens of companies that need to fax me on a regular basis. Everything seemed to be going fine for a few months until one day my fax number disappeared! When I would open the app, it would prompt me to select a fax number as though I had not done so already. Despite paying already for an annual subscription and being nowhere near my renewal date, Easy Fax dropped my number, which sent my business into a death spiral that is taking me weeks to fix! I’m talking having to edit my website, print new business cards, and change my information with a long list of companies who I do business with. Worst of all, I have missed out on important opportunities because of faxes being sent to my previous now nonexistent number. Despite emailing customer service several times, I have never once received a response, and so I have been forced to select a brand new number, just so I can continue operating. I will definitely not be renewing my subscription, and I’m actively looking for a more reliable fax service that won’t fail me. I couldn’t be more disappointed.

rusrious, Feb 15, 2022
3
Greatly Disappointed!!

I’M ONLY CHECKING THREE STARS BECAUSE IT SEEMS AS THOUGH EASY FAX BLOCKS CUSTOMERS HONEST NEGATIVE COMMENTS 👀 I sent a fax on December 26, 2017 that I was charged for by Easy Fax and told that the fax was sent. However, the receiver never received the fax yet Easy Fax checked it off as sent. I informed Easy Fax of the problem through their given email under their contact information given within the app yet never received a response back from them at all. Yesterday I sent the fax again and don’t see any confirmation at all that it was sent yet Easy Fax took the money (credits) away from my account that makes it twice that I paid now. Please refund my 40 credits! I should have received a confirmation of the fax that was sent yesterday yet I did not. The only fax that is showing sent is the first one in dispute that was sent December 26, 2017. Yesterday’s fax which was January 31, 2018 no confirmation showing at all yet my credit once again taken away. The fax was sent to the same receiver yesterday by the way. So far nothing!

Shays ha, Feb 01, 2018
1
DONT IGNKRE REVIEWS.. DUSGUSTED WITH THESE SCAMMERS

The one free fax i was offered wouldn’t work because it only included ONE page which was the cover page. I couldn’t fax the actual documents i needed to fax included in that free fax, so what’s the point of a free fax? I decided to try the 3-day trial of the pro, tried faxing the complete document. Says delivered from the app, but the recipient NEVER received it. I fax all the time to this same recipient but just happened not to have a working fax anymore until my machine was replaced. This app is a SCAM. It says both on the app and in the settings of Apple subscription that if you cancel at least 24 hours before the3-day trial expires that they will NOT charge you for the subscription. I cancelled the SAME day i started the free trial in settings as instructed. That means i cancelled two days prior to the deadline to cancel, and yesterday, they STILL charged me the $100 subscription. Requested refund immediately from Apple and they WILL refund. They need to take this app and other similar scam apps OFF the Apple store. Ridiculous. People are struggling as it is.

She'd juridical, Apr 25, 2021
1
Customer support does not exist

I would like to start by saying that I only used this app to receive a fax and it worked quickly without any issues. I did not send any faxes therefor cannot say whether it works well or not. My issue is with the support service that never responded to my emails. There is no way in the app to turn off the auto-renewal . The “subscription” button in the app only tells you that you can turn off auto-renewal in the account settings. There is no account settings within the app and there is no option of turning off the auto-renewal within the apple account settings. And of course I was charged the monthly fee because of the auto-renewal. I still don’t know how to turn it off and the support service still has not gotten back to me (It has been more than a week).

Sophia Livshitz, Apr 15, 2018
1
Poor functionality

I downloaded this app because I needed to send an urgent fax and wanted to avoid leaving the house. There has to be a better one out there. Here are the issues I encountered...-It wouldn't attach a Word doc from iCloud. I had to print the documents and then scan them together into 1 file. Very inconvenient. - You can't add and send multiple documents in one fax. You have to fax each document separately. - The credit system doesn't make sense. It's 10 credits to fax 1 page. Why? They should just make it 1 credit per page since the only thing you can do with this app is fax pages. Sure, the math is easy, but 1 credit per page is common sense. - It supposedly sent the fax bc it deducted the credits, but the app doesn't have a way to confirm. - It is now telling me that I have a draft saved, but I didn't save a draft, I sent the fax. So did it send the urgent fax through when it was supposed to? Who knows. I'll have to keep bugging the recipient to see if they got it. Just wanted to warn the next person before you purchase credits and are very disappointed.

tmr_parker, Oct 28, 2020
5
Everything I needed

This thing works like it’s supposed to; which is to say, it works. One expects that from an app. But what’s special about Easy Fax is this: I had a complicated question, and their customer service responded promptly, with clear, kind, well-written communications.Often with business-focused ‘pragmatic’ apps like this you feel like the support is robotic and unintelligent and uncaring. Easy Fax support is the opposite of this. Thank you for a very good product and a very good experience, which was enough to trigger me to write an App Store review for the first time in years.

userinlosangelescalifornia, Jul 10, 2018
1
This is THE WORST fax app EVER

This app is INCREDIBLY FRUSTRATING and I wish I NEVER DOWNLOADED IT. First of all, I started out with a trial subscription to see if I wanted to use this app and then DELETED the subscription because it was too slow and had too many bugs for me. I then get billed for the whole entire year AFTER I CANCELLED THE SUBSCRIPTION. I emailed them to let them know what happened and no one ever responded to the email. I figured ok.. now I’m stuck with this app. So I start using it now that I have to (instead I wanted to buy a different app but since I had paid for this one I was going to use it) and my faxes DO NOT SEND. I’m telling you... they DO NOT SEND THE FAX. To make matters worse they tell me that I have to renew my subscription that should be active for a whole year and now I can’t even try to send ANY FAXES. they never refunded me either. FIND A DIFFERENT APP. IM TELING YOU THIS STRESS IS NOT WORTH IT!!!!!!!!!

Yulyee, Jan 26, 2021

Description

The first fax is always Free! Download Easy Fax and turn your iPhone or iPad into a full-featured and powerful fax machine in a second. Save time and money with Easy Fax by skipping old-school fax machine or fax office.

Scan any documents with Easy Fax's advanced built-in scanner or add images from your camera roll and fax them anywhere with a few taps. You can also choose documents from your favorite cloud services, iCloud, Google Drive or Dropbox for faxing. Easy Fax's built-in advanced scanning algorithm automatically detects borders of the page, corrects perspective, eliminate shadows and set a perfect contrast for text - black on white. SEND FAX FEATURES: ◉ Send faxes on the go. No fax machine or dedicated phone line needed ◉ Fax images and documents from your camera roll or using iPhone camera. ◉ Import and fax PDF documents from Dropbox, Google Drive or iCloud. ◉ Advanced document scanner with auto corner detection, perspective correction, color enhancement and more ◉ Combine multiple documents into a single fax. ◉ Preview any document before sending. ◉ Use address book to select recipient number. ◉ Add cover pages to your faxes for more professional look ◉ Send faxes to more than 25 countries (see list of countries below) ◉ Track sent fax's status with ease ◉ Easily delete faxes from the history RECEIVE FAX FEATURES: ◉ Select your own fax number in the US or CA to receive faxes. ◉ Share your new fax number with your contacts easily ◉ Share received faxes via Mail, Text Message, Whatsapp etc. ◉ Print your received fax via AirPrint from your phone Countries Supported: US, Canada, UK, Japan, France, Germany, Spain, Austria, Portugal, Italy, Belgium, Denmark, Luxembourg, Jersey, Switzerland, Netherlands, Norway, Sweden, Greece, Romania, Ireland, South Africa, Israel, India, Hong Kong, Argentina, Brazil, Puerto Rico and Australia Easy Fax automatically and repeatedly retries faxes that don't go through initially without an additional charge. After automatic retries, If the fax still can't be successfully sent, no charge applies no matter what is the reason for failure. If you have any problem or suggestions please contact us within the app or send an email to [email protected] before leaving negative reviews to App Store. We always reply to every email and provide a solution within 24 hours. Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-Hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s account settings after purchase Terms of Service: http://bit.ly/easyfaxterms Privacy: http://bit.ly/easyfaxprivacy By using Easy Fax, you agree to the terms of use. These terms can be found in the app settings menu

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