Beat - Ride app

Name: Beat - Ride app
Rating: 4.8159 (16595 reviews)

Travel

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Beat - Ride app

Travel

4.8

16.6K ratings

Age Rating

Seller

Taxibeat Ltd.

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User Reviews for Beat - Ride app

App needs work

I left my phone in a taxi earlier today and haven’t been able to get in contact with the driver. The number I called for the beat help desk hung up on me twice. The “left something in the taxi” section of the help area of their website explains that you need the app to be able to contact the driver. Haven’t gotten an email back to be able to get the pin required to get in the app on my friends phone, and the pin can only be sent to my phone. Only 8 out of 30 people found this advice helpful on their website, yet it hasn’t been updated. Was in a taxi with Florian T. And the license plate was TAB6765 if anyone here decides to help me. I made a dumb mistake in leaving my phone but I cannot be the only person to have done this. Will compensate the driver for returning my phone if anyone can help me get in contact with him. Very stressful situation.

chasewerther, Jun 11, 2019

Broken

1. The SMS verification doesn’t work when you’re in the location you want to use the app, despite setting it up prior to travel2. Your authentication process is a joke. I logged in with my other +1 cell number (since the first one I pre set up magically wouldn’t work) in Colombia and someone had that “account” (aka had registered my number) and had been using it for a while. This had no impact to me as it was just a phone number and tied to my finances or cards, but once I logged in I instantly had access to their entire account and could have used their card for “free” rides. Realized at that point this whole thing is a joke and deleted it immediately. FYI for anyone reading this and traveling in South America where uber no longer works— Download DiDi. It works just fine, and it’s at least a bit more secure. Don’t let Beat beat you.

Jberkey, Feb 15, 2020

Awful experience

We had a terrible experience using this app. Our driver intentionally went the wrong way to increase the meter and then got upset with us when we told him he was going the wrong way. He went 10 minutes out of the way and Then after we corrected him he said he didn’t know the way to our hotel, even though he was following his GPS which was telling him the correct route... I realize the app doesn’t control the taxi driver but the driver tried to charge us 10€ more than the Beat estimate. When we got to the hotel he got upset when we told him we were not going to pay for his mistake. He began yelling at us and swearing in Greek. He acted like a Child. It was by far the worst taxi experience of my life. My advice- have your own GPS on to make sure the taxi driver isn’t going the wrong way.

Kimmyarosales, Aug 29, 2018

Fixed prices but never available

It’s a good app because the prices are fixed, but a lot of times the taxi drivers “confirm arrival” when it’s obvious that we haven’t even started the ride. It seems like the driver does this to avoid getting a negative rating from the app? I don’t understand how they can do this when by GPS it’s obvious that we haven’t even arrived to location. Sometimes taxis can even confirm arrival when they are far away...It also takes forever in the mornings to find a taxi in Peru. For example, I’ve been requesting since 7:05am and finally at 7:36 I was able to get a taxi when the price has jumped by almost 50% because it’s now traffic hour. They should respect the price we were given since it’s quite frustrating when obviously I had been requesting at an early time to avoid this price. Quite disappointing.Beat doesn’t check the cars of the drivers. In order to get the better rate, the drivers lie about their cars. Seems like beat doesn’t check the drivers information.

Ku--luv, Apr 11, 2019

Recent changes in Beat

The app was great and offered many advantages which through the recent changes were all negated. One can not choose a ride anymore. It was not a beauty contest but things like “are pets allowed, how big is the car can it accommodate many luggages and people is there an airconditioning and so on” are not known since randomly a driver is assigned. What’s the point then to use the app one. Am just as randomly hail one on the street or call a radio taxi. Car sharing to common destinations is also not a good idea. One may NOT want to share his cab!!! Or if 2 people are in a cab and 3 are looking for a ride and the driver gets assigned to this group one gets left out???? How does this work? And finally mandatory to give the exact destination which the driver does not see hmm I don’t believe that. Secondly why should there a database exist that registers where I go with a cab how often and so on.... that is similar to a police state. I am sorry but the changes make use of this app not particularly attractive definitely worse than the app of the parent company in Germany which kept all the attractive features !!!

Küke, Jun 21, 2019

Too many recent glitches

This used to be my go to app for taxi hailing. However, in the past months I’ve encountered many glitches for this to be helpful. For example, after I initiated looking for a cab, it remains in search mode until no cabs can be found, and yet a few minutes later I get a sms msg saying that a cab has arrived. The transaction is no where found on the app so I had no idea that a match happened nor do I have any idea which car, it’s location and who is the driver. It happened at least 4 times in the past month, once after I already got another taxi via Uber. Also the fact that they removed the ability to select users, a feature that distinguished Beat from all the other services is not well thought out. Will move to Uber for my future rides.

LolosAthens, Jun 27, 2019

Beat in Lima: Update needed

I’ve been using this app in Lima for over a year and it’s been pretty decent so far. I’ve had very good drivers and maybe a couple that weren’t good enough for different reasons. However, what I’d love to is the option to add stops. In the mornings I usually have to take a cab since I have to go with another person because we work very close to each other. The problem is that I can’t use Beat until the night, because there’s no option to add stops and simply I don’t trust any other app. Any other new feature would be nice, but I think this is the one I expect the most.

PESista99, Nov 30, 2018

Pretty Much Satisfied

I gotta say that the service is great, I mean, different than Uber of Lyft (in US) is quite fast & never have to wait more than 10 minutes and that is a lot. Beat is nice I like it, however I’ve got some repeated experiences with most of the drivers in Bogota that I have no idea why, still 2 blocks away or 2 minutes away from pickup point, text they have arrived when you CAN see them in the map they have NOT. I cannot understand why would they do that but still happens and you ask them and they come with the “ oh really?? I didn’t realize it or I don’t know..”Other than that, I’m happy with it and recommend it to everyone at least here in Bogota. It’s affordable and drivers are pretty nice & respectful.

RichardGuillen, Feb 13, 2019

App does bot work

Too glitch;, just use Uber. You have to either verify your identity either by entering a credit card or logging into facebook in order to get a ride (even if you want to pay for the ride using cash). EVERY time I tried to verify my identity using my 4 credit/debit cards, the app gave me the message “Your card is not valid”, so I couldn’t verify my identity, and thus order a ride. When you try to verify your identity using Facebook, the app opens a tab to log into Facebook. The problem is that every time I entered my login information and pressed “Log into Facebook,” the page would reload and take me back to the Facebook login screen, meaning that, again, I could not verify my identity, and thus order a ride. Developers: let’s be real - are these two ways (and to be clear, these are the ONLY two ways) the best method of verifying someone’s identity? When the app asks someone to verify their identity using a credit or debit card, the app doesn’t even ask for the name…

Thisissthebesstttthshadh, Jan 08, 2022

Good App But…

There’s been several occasions that when I ordered a taxi lately the driver would simply not move, causing several minutes of mindless waiting around for no obvious reason. Furthermore, there is neither an option to specifically cancel the ride due to that specific issue and there also seems to be no related penalty for drivers who though may be on break will still accept it. If only that were fixed, this would be a 5 star review from the sheer amount of times I’ve encountered this problem.

XTornado(in-game name), Jun 13, 2022

Description

Beat changes the way you move around the city. Choose your destination, check the fare and let’s go! Download, register and request a Beat driver at the touch of a button.

Pay easily with card or cash, 24 hours a day, 7 days a week, with no hidden fees. Beat drivers are verified and rated by the entire community and will offer you a 5-star experience. Enjoy your trip! It’s this simple: - Let the application locate you, then choose your destination and press the green button to find a driver. - On the map, you can see the car approaching. - Board the Beat and enjoy the journey! - At the end, rate the service. We need your help so you always have the best experience! Do you have questions or suggestions? Find us on Facebook: https://www.facebook.com/TheBEATappPeru/ https://www.facebook.com/TheBEATappChile/ https://www.facebook.com/TheBEATappColombia/ https://www.facebook.com/TheBEATappMexico/ https://www.facebook.com/TheBEATappArgentina/ Beat is comfort, efficiency and quality. Continued use of GPS running in the background can dramatically decrease battery life.