WooCommerce

Name: WooCommerce
Rating: 4.65071 (3009 reviews)

Business

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WooCommerce

Business

4.7

3K ratings

Age Rating

Seller

Automattic, Inc.

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User Reviews for WooCommerce

Why???

So Woo is still the dominant e-commerce software for WordPress yet this is literally the only app offering to work in tandem with the plugin. — something i might add, is vital in this day and age for keeping up with orders on the go and just in general, since working from your phone helps expedite productivity. Anyhow, Jetpack is terrible and should stay “optional” in order to utilize the app, yet Woo is now requiring Jetpack to be installed in order to use the app? Expect this app to die before it gets on its feet. No clue how the team behind this app came to the realization that that was a wise idea. In addition, the app is greatly lacking any real useful features beyond a simple notification of an order. This app should be fully featured and allow fine tooth control including an overview of each order placed in your store. What else is the purpose of even bringing an app like this to market otherwise? I don’t get it. The fact that the app is 100% necessary yet disappoints in generally all areas has essentially forced me to reassess my e-commerce platform and utilize big cartel instead. Even Big Cartels extremely minimal feature set puts this app to shame.Love woo for its customization abilities but when there is no modern tools to accompany the software then what’s the point?✌🏻 out Woo.

#INSULIN4ALL, Jun 15, 2019

Absolutely Perfect

Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue.This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders.When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app.If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using woocommerce.

Alex Schaef, Apr 09, 2020

Best App for WP Users and it’s FREE

Thank you so much for this wonderful FREE App we are a startup and this is heaven to us right now with no budget for coders!Would love to have this without Jetpack running if possible as it slows down the site dramatically.Also would like to mention that I have an old version of iPhone which doesn’t get updated to iOS13 any sooner, and the new update requires higher version, please consider us too in the next 😊

AMLouis, Apr 23, 2021

Looking Forward to Seeing How it Develops

UPDATE: Automattic support was very responsive and worked with me to track down the problem. It turned out that a plugin on my site (WP-Lister Pro) was causing a problem that affected listing orders in all API applications. So the problem wasn’t with this WooCommerce app at all. With the information given to me by the Automattic support team, the WP-Lister developer (who is also excellent) was able to correct the problem so the WoCommerce App is now working. This app now does what I wanted it for. I can easily check on new orders when I’m away from my office. I can also see the stats of my store, such as currently best selling items. I look forward to seeing this app develop. I hope Automattic will specifically think about how store owners might use a mobile app vs. a laptop/computer. For example, a mobile point-of-sale option would be awesome. An easy way to do stock count would also be very welcome. ————Original Review———I’ve had problems with this app since I installed it. Even after working with support to reinstall JetPack and to test for plugin conflicts the order lists won’t load. It does look like the developers are adding functionality to the app, but the basics aren’t inp,ace yet.

CatholicTeacher, May 15, 2020

It’s iight when it works

This app is easier than having to pull up your laptop to check orders and close them out all the time. However, it has soooooooooooooooo many bugs.Sometimes when you try to mark the order as complete you have to do it several times for it to go through. Also when an order comes in it will say couldn’t refresh so sometimes I need to get on my laptop and it defeats the purpose of having the app somewhat. When it works it’s great.I don’t even write reviews but I felt the need to write one for this app.

chilli the villi, Apr 21, 2021

Beta version was better, please fix! Add order status options!

We were desperately waiting for this so we could get sound notifications, great! Except you removed the ability to do anything but fulfill orders, how does that translate to “manage orders” like you advertised? We preemptively removed the beta version (which had the ability change order statuses) and now we are dead in the water. We need the ability to cancel orders from the app badly, or it does us no good. Our restaurant can’t afford to have staff members logged into a computer all day logging into WordPress to cancel orders. We need to manage them easily from our order tablets, we run on tight labor and thin margins. Please fix ASAP! Thanks for all of your work, we just really need this feature!

D - deli, Jan 28, 2019

Great but almost perfect

I love the woo commerce app, I just wish on here things moved a little faster. I would love to be able to not have to “refresh” and “retry” as often. Also, I wish I could print the label from the app, or save the labels for various orders. Other thing, being able to produce coupons from the app would be great. Other than that, looking forward to more bug fixes and updates.

Johnnea Ellisha 💕, Oct 29, 2020

Good for order notification… but that’s about it.

This app is great for getting notifications when you make a sale, but the product features leave a lot to be desired. Searching for a product never works on the first, sometimes second try. Even using the exact name of the item, it usually pops up five or six things that are not related to the item before it gives me the item I am searching for at the bottom of the list. Sales page has a hard time loading even though we are in full service with a completely updated app. We are also having issues with the email from the app, but not the site. All of this means a slower interaction with a customer standing right in front of me waiting on the app to do what it is supposed to do.

kljHappBee, Jun 02, 2022

Good app..but why did you change...

I like this app. It basically allows me to do what it need to when I am “on the go”. I LOVED the relatively new feature that had the icon badge show the total MONTHLY orders. Then when the app was launched, I was able to see the daily order total. For some some reason the latest update eliminated this monthly total of orders feature. There is no other place on the app that I can get the monthly total of orders. Also, it was very convenient to be able to just look at my phone and not launch the app and see where my business was order wise for the month. Please bring this feature back!

Lynn1266667, May 28, 2020

not bad not great

has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.

Mike Withered, Nov 18, 2019

Description

Manage your business on the go with the WooCommerce Mobile App. Add products, create orders, take quick payments, and keep an eye on new sales and key stats in real time. Add and edit products with a touch Get started in seconds!

Create, group, and publish products directly from your iPhone or iPad. Capture your creativity the moment it strikes – turn your ideas into products immediately, or save them as drafts for later. Create orders on the fly Once you have some products created, it’s simple. Choose items from your catalog, add shipping, and then fill in customer details to quickly create an order that syncs with your inventory. Take payments in person Collect physical payments using WooCommerce In-Person Payments and a card reader (available in the US and Canada). Start a new order – or find an existing one that’s pending payment – and collect payment using the card reader or a digital wallet, such as Apple Pay. Get notified of every sale Now that you’re actively selling, never miss an order or a review. Keep yourself in the loop by enabling real-time alerts – and listen for that addictive “cha-ching” sound that comes with each new sale! Track sales and bestselling products See which products are winning at a glance. Keep tabs on your overall revenue, order count, and visitor data by week, month, and year. Knowledge = power. WooCommerce is the world’s most customizable open-source eCommerce platform. Whether you’re launching a business, taking brick-and-mortar retail online, or developing sites for clients, use WooCommerce for a store that powerfully blends content and commerce. Requirements: WooCommerce v3.5+. View the Privacy Notice for California users at https://automattic.com/privacy/#california-consumer-privacy-act-ccpa.