Icon VIZIO Mobile

VIZIO Mobile

  • Entertainment
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VIZIO Mobile

  • Entertainment
14.5K ratings
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View in App Store

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User Reviews for VIZIO Mobile

Works okay most of the time.

Often completely loses ability to manage devices without a reset of the device. Probably not a app issue, but speaks to the compatibility of the device firmware not completely being in line with the app. Constantly having to log back into the app. Recent firmware updates on Vizio removed the ability to set a default input forcing you to power on at the smartcast screen; forcing a user to use your Smartcast input, probably as a way to monetize after a user has purchased your product, is a dealbreaker for me. Going to choose a different vendor for my next TV. Shame on you Vizio.

AngryBirdsRulePigsDrool, Jul 10, 2022
If you’re looking to buy Vizio.. Don’t.

Countless issues on issues. Whether it’s the Vizio app, my Vizio 2020 V-series or my Vizio surround sound system. Let’s start with the app. I am constantly having to reconnect my devices. Most of the time there is a connection issue and the app is unusable. Not allowing me to change ANY setting on my tv or sound system. When I am able to change the settings, it is VERY glitchy. The bars will stutter back and forth. The tv itself is a great. 70in, great quality. But having to connect it to the app constantly is extremely frustrating. Even with a remote, I am constantly having issues. When I turn the volume up, the back button clicks. When I turn the volume up, the volume turns down. When I try to rewind on a show, the volume changes rather than rewinding. The surround system itself is also great. Crisp and loud. But when pairing, which is constant. There is a EXTREMELY loud connecting noise that shakes the entire room if not pressed quick enough. The volume will CONSTANTLY turning itself to FULL volume if turned up through the app.

bcorsi_25, Dec 05, 2022
Paid for an ad machine and not a tv.

My Visio app will not keep the favorites populated. It often won’t connect to the Sling app on the first up to the fourth try. The TV apps stall and watching anything on Sling is awful. There’s constant stoppages and it will skip ahead to commercials and cut off parts of the shows. I’ve had the shows completely disappear half way through. It will stall and after the commercials that play, a new show is playing. It’s not just the Sling app that constantly stalls. The commercials work perfectly, I wish the apps did. The adds for Disney+ and other apps come on frequently when I start the tv instead of the Home Screen on start up. The ads get stuck and it is difficult to get to the Home Screen. The surround sound won’t work with the tv. I’ve had support tell me to reset the tv which I’ve done many times, this takes so long! After the long reinstall, I have to go to all of my paid apps and reregister. This takes a long time and it’s so irritating that it doesn’t fix anything. The router is next to this tv. The tv on the other side of the house made by another manufacturer works great. I wish I chose another product, I’m patiently waiting until this tv dies to replace it. I bought a defunct ad machine, they should be paying me for having to view all of the none sense when I should be watching the tv.

Beach Blonde, Apr 23, 2023
UPDATE: BEWARE of this app and Vizio! No stars for this app and it’s implementation

Vizio’s marketing dept. wants me to change my review. So after multiple calls to their tech support I was told that SmartCast doesn’t work with my newish Vizio tv. They wanted me to buy MORE of their products (a new remote w a menu button) to make my brand new Vizio soundbar work w my Vizio tv. Pretty insulting, and a shady business practice. I pointed out this absurdity and they refused to send me the remote for free, claiming some out of warranty nonsense(clearly not a warranty issue). They offered to “go up a level” in their tech support, and then called when I wasn’t available, and never called at the time previously arranged by them. I left a voicemail and they never called back. I’m left with hundreds of $ of Vizio products that won’t connect with each other and thus won’t work. I left a message and they never called back. I cannot recommend this app or brand. My original review follows below: This app is useless if you have a Vizio e48-D0 tv and Vizio M51A-H6 and follow all set up directions, including troubleshooting options. To connect the phone (iPhone 12) to the tv, You need to use a tv remote that has a “menu” button, but the e48-d50’s remote doesn’t have a menu button because Vizio is too cheap to add one. Only way to get devices to work together is to cut the power to tv and sound bar at the beginning of EACH use. Stay away from Vizio, what a joke

bibbles 2, Dec 13, 2021
Update believed to screw tv up

I had bought a vizio 65” E-series 4K smart tv 2years old and for some reason as soon as the update was pushed out the tv started to power on and off by itself never had any problem till now didn’t buy the extended warranty because I have 2 other vizio TVs that are 8-9 years old never had any issues with them. I believe they are getting ahead of there selves with there software updates. Until today I was nothing but vizio, Now not so sure unless they prove there selfs to take care of loyal customers like me! I called vizio and they said there was nothing they can do for me so there is nothing I can do for you but let other people know what I’m dealing with after spending a lot of money on your brand all these years!!! And still I went and bought the 2018 version with a 4 year warranty because that’s how loyal I am another 800 so if something happens I will never ever buy a vizio tv again we’ll see how it goes this time please know what your doing with these updates before you push them out! Also it’s Christmas and I have 3 kids so this is a really bad time for me! I thinking twice about giving you another chance and taking this new one back and going with someone else!

Branden the man, Nov 23, 2018

Well Visio, here it comes again! Yes it’s another bad review for another bad product! When are you guys going to fix this app? I am getting so tired of it constantly not working whenever you guys update. I have called your support team, nothing. They just keep telling me to wait for an update. Really? We have spent a lot of money on these products, and never again! Over the last few months our TV became unusable, and now both of our sound bars are unusable. This is absolute trash! So when are you guys planning on updating? So here’s my story. doesAfter our TV broke down, we got a new one, then looking at the reviews finding out it has something to do with a software update, as our TV was doing the same as others, turning on and off randomly. then none of our sound bars are working with the SmartCast app, unable to connect to the SmartCast app at all. Come to find out, the app is broken after the latest iOS update. This is awful! Not only has this cost us money, but it’s making everything unusable for me, as I am visually impaired and have to use the app instead of the remote. Please fix this! I am very disappointed! I don’t think I will buy any more Visio products.

Bridgette77, Oct 31, 2021
Mostly Useless

About 90% of the time, the remote control function is useless. Most times the app will just display a cached input and buttons will simply not respond.In various futile attempts to fix this, I’ve tried disconnecting the app from my TV, clearing my phone from known devices on my TV, and then pairing the app with my TV again. Sometimes the app and the TV will actually pair again, but the remote control functionality won’t necessarily be fixed when this happens. Other times the TV simply doesn’t show up when the app searches for wireless devices to connect to. Doesn’t matter that my phone and the TV are in the same Wi-Fi network and the same 2.4 or 5GHz band in that network.Complete unreliable garbage. For years and after many updates. Won’t be bothering anymore. Would give less than 1 star if I could.

Requires Bluetooth, STILL cannot find sound bar

I got my TV and surround sound about 5 years ago. The sound bar absolutely would not pair via Bluetooth (Customer service tried but could not help). I connected via a wire and have been using the bare bones remote that came with it (the real remote was a phone app). Still having to reset and/or relink since then, and seems easily confused by the only Bluetooth app I use, which is only every month or two. And the sub woofer passes the test but has never functioned while viewing. So I do not use Bluetooth and do not trust it with this tv/surround sound setup. I thought I’d try the phone app just to control power and sound level (I use my Roku remote for these as well as streaming since I didn’t care for the smart cast app). Only to find out it only works via Bluetooth. It can detect the TV and turn it off via WiFi; cannot turn back on without Bluetooth. Cannot find surround sound at all, even with Bluetooth enabled. So, to sum up, this app is buggy, poorly thought out, and absolutely useless to me. But hey, it’s got a new name, so that’s something!

Catspaw10, Dec 20, 2022
Works Great! (Update: App is Useless)

Update: I have 4 Vizio smart cast devices. A 65” E Series, 75”Quantum Series, and 2 different Smart Cast surround sound systems. The app use to work well until the regular app updates that have resulted in it being unusable on any of my Vizio devices. Since the app is unusable on multiple devices it’s not the devices it’s definitely the app. You can open the app, select the device, it works for a few seconds, then the screen disappears. You can repeat as much as you want with the same results. Very frustrating. The one Quantum Series television I purchased was over $1,500 alone. A big selling point was the app. I’m not wanting excuses, responses, or reasons. Please just get on this and fix the problem. Don’t release updates unless they are needed and stable. Vizio is a great product, let’s keep it that way and let’s start by making this app as reliable and remarkable as it once was. Like when I wrote the original review below. Thank you! The apps works great for me. Pairing this Vizio tv with an Apple TV and it's been nice to finally not have to ever use a traditional remote. My remote is my phone and my phone is always with me.

Choesoph, Jul 04, 2020
Way Better Than Physical Remote!

I got this app after I lost my second physical remote (the first died for inexplicable reasons), and I'm never looking back. Both remotes would often not register presses. The only reason I'm giving 4 out of 5 stars is because there is a 1-2 second delay between pressing a button and the action happening. Even though the app registers every press and the delay might not sound like a lot, when you're typing a search term it's a little annoying. Love having access to the speech input Beta, even though it currently only processes simple terms/phrases like "home" and "go to [whatever streaming service]". My main feedback would be that searching for content brings you home even if you have an app currently open, whereas I'd prefer to search in-app.

Eden1101, Aug 03, 2022


Your TV. Your Way. VIZIO Mobile lets you search, browse, and launch entertainment directly to your TV, plus so much more!

With VIZIO Mobile, you can: • Control your TV from the palm of your hand, without searching for the remote • Search for your entertainment in seconds using your VIZIO Mobile keyboard or just your voice • Launch shows, movies and more on your VIZIO TV directly from VIZIO Mobile • Save money by quickly finding which apps stream your next movie or show for free Your phone or tablet must be connected to the same wireless network as your VIZIO devices to use certain features of the mobile app. Select features of VIZIO Mobile require a free VIZIO Account. Features: 1. Effortless Discovery: VIZIO Mobile brings together entertainment from multiple apps into one simple experience. 2. Launch Your Favorite Apps on Your TV: Forget the remote, VIZIO Mobile does it all. 3. Your Control Center: Power on/off devices, play/pause content, adjust volume and more. 4. Easy Typing: Email and password completion is easier than ever thanks to VIZIO Mobile’s keyboard. 5. Advanced Settings Made Easy: Adjust aspect ratio, select input, calibrate picture and more. 6. Go Behind the Scenes: Check out show ratings, synopsis, cast, crew, clips and more. VIZIO Crave Speakers cannot output audio from TVs/displays or be connected as an additional channel to an existing sound bar or sound system. Additional supported SmartCast or Chromecast-enabled audio products are required (not included) for Multi-Room feature. Streaming different songs to different speakers at the same time is not supported when using a single app running on a single mobile device. To stream a different song to different speakers at the same time, you’ll need to stream from a different app or a separate mobile device. ——————————————————————— The applications and content pictured herein or described on this page may only be available in certain countries and languages, may require additional fees or subscription charges, and may be subject to future updates, modifications, interruption and/or discontinuation of service without notice. VIZIO has no control over third party applications or content and assumes no responsibility for the availability or interruption of such applications or content. Additional third-party terms, conditions and restrictions apply. High-speed/broadband Internet service and access equipment are required and are not provided by VIZIO. Not all Google Cast-enabled apps are integrated with VIZIO SmartCast and may require additional steps to cast. For help, please visit our Customer Help Center: support.vizio.com Terms of Use: https://www.vizio.com/en/terms/account-terms Privacy Policy: https://www.vizio.com/en/terms/privacy-policy

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