Viber Messenger: Chats & Calls

Name: Viber Messenger: Chats & Calls
Rating: 4.59865 (588484 reviews)

Social Networking

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Viber Messenger: Chats & Calls

Social Networking

4.6

588.5K ratings

Age Rating

17+

Seller

Viber Media SARL.

In-App Purchases

$0.99 – $9.99

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User Reviews for Viber Messenger: Chats & Calls

Not possible to restore chat on secondary device (iPad)

I have been a loyal and frequent user of Viber for at least a decade now. Viber has been my app of choice over all other chat services, including phone text. Viber has been serving me great until recently. The most recent update has deleted my account from my secondary device (iPad). After several unsuccessful attempts to log back in and restore my chat history, I found an article on the Viber support pages which clearly states that it is no longer possible to restore 1-on-1 chats and group chat history on a secondary tablet device. Which is very strange, because chat history actually syncs perfectly on a secondary computer device. Why was this important functionality suddenly removed? What is the point of backing up chat history if I can’t sync with my secondary tablet devices? When I start a chat on the primary device, I am no longer able to pick it up on my secondary device. This makes the app on the secondary device useless, so unfortunately I had to change my previously solid 5-star rating to 3 stars. App developers - please fix this problem, and re-enable seamless chat history sync across all devices, as it works on the competitor apps. Otherwise the Viber app becomes completely pointless on the secondary devices. Thank you.

Anika72, Oct 11, 2022

App crashes when doing chat history restore

I have been an avid user of the app for 7 years and it’s been great with the stickers and gifs that make messaging interesting. But I’ve had problems receiving and sending messages in the past month. I made sure I am using the latest version of the app and iOS software. So when that did the fix my problem, I opted to delete and reinstall the app since that seemed to fix the issue for some people. However, when I tried to restore my chat history, the app would crash after 1% and revert to my phone’s home screen. When I try opening the app, the restore screen would pop up and again crash after 1%. Granted I have about 28gb of chat history, but I have enough phone and iCloud storage that it shouldn’t be an issue. I reached out to the Viber support team, but after the quick initial response with their “solutions” and me answering “No, tried it, still crashing on me,” I haven’t heard back from them which has now been 5 days.I really hope that they are working on the issue and not just keeping me on a shelf of “to-work-on-later” issues. But until I receive a viable solution to the problem, the app will remain deleted for me since when (and if) the restore eventually chooses to work for me, I don’t want new messages to be erased.

balbakwa04, Oct 10, 2022

Viber over Skype

I used Skype for a decade to keep in touch with my dad in Ireland. I loved it. It was really good for video calls but regular phone calls cost money and I was constantly uploading funds. Viber is a perfect alternative to Skype... it occasionally drops calls or has choppy reception (just like Skype) but for the most part the connections are very good, the video is excellent, the audio is free... I cannot say enough good about Viber… It certainly is in line with any other competitive video service, and it’s a lot more free! I understand they have a charge to call lan-lines, I’m just happy that gives them enough revenue to sustain the business because it’s a wonderful way to stay in touch with relatives overseas without any cost to the average end user.

Chemo II, Aug 20, 2019

7 year user: Viber provides privacy, safety, and reliable service.

In an age where internet privacy is akin to the Wild West, and citizens like you and me are subject to outlaws, bad actors, and crooked sheriffs, Viber protects us. Instead of the pony express though, we got lightning fast messaging, with functions of self-deleting messages on a timer, two factor authentication on multiple devices, as well as encryption of trusted contacts’ messages. In an age where TRUST is a large part of the consumer choice, you can trust that Viber does not leak your message content to any one but you and the recipient. In times of disaster, such as severe storms and flooding in the Philippines, Viber also provided free worldwide calling to ensure that families were able to communicate, even though oceans and floodwaters separated them. My only issue: i am using the magic keyboard with my iPad Pro on this app. There is a difficulty with typing out sentences more than 1 word, since the space bar resets the typing cursor to the beginning of the message. The magic keyboard works well on other document/note taking apps/ iMessage, but Viber may need to throw out a patch to ensure compatibility with the Magic Keyboard. Thank you for all your hard work in rolling out new fun features while keeping our privacy your top priority.

Garnet Rivera, Sep 15, 2020

Fast, Secure AND Reliable!!!

We like Viber very much, what a good and reliable service whether we are here in the States or traveling abroad! Viber is proven as the Best secure data communications service for privacy and secure transmission of information since they will never trace, trace, store or use in any way our data, this is what telecommunications must be! Viber makes connecting easy with purchased data on a WiFi device, using public internet domains or airports when traveling so we don’t need a paid phone call service (unless travels in more remote areas then a paid cellular service is def recommended!). We use Viber to connect for international calling and texting with our family overseas to keep messaging and calls secure! There will be interruptions when using a smartphone to smartphone or smartphone to landline on either end but, this will always be the case when using VoIP calls so, expect some issues?! But, this is not a deterrent once Viber is connected we rarely have difficulties staying connected, just let Viber’s service work to keep the connection between parties and it will work great! And, for in town or in major cities visiting and touring overseas, at home or traveling in the USA for raid trips using vehicle or portable WiFi services ~ Viber is #1!!!

HP Skeptic, Aug 01, 2020

Really good app!

I have been using this app for over two years now and it is excellent for talking with my relatives on the other side of the world. It’s also really nice there is a translator so that my family that doesn’t know English can easily translate my messages. The stickers are so cute and fun to use as well. The only reason I didn’t give it a five star is the video quality. I understand that I’m talking to people on the other side of the world and it might be hard to deliver good quality, but I hate when I’m video chatting with somebody and it just goes all blurry and pixelated or just pitch black, even when their video is on. I would definitely give five stars if it had better quality though!

iimoonlightuh, Jun 26, 2019

Excellent service

I have been using viper for many years. My daughter was overseas and we were able to keep in touch daily. All that is required is a Wi-Fi connection. No limit on the amount of free phone calls. She sent us multiple photos which was received as if she was next door. My brother now lives in Columbia. We communicate using Viber. He has a weak Wi-Fi so sometimes the connection is broken up. You cannot beat the free price. Texting and talking work great just stay near your Wi-Fi. I would definitely recommend this service to anyone who likes free phone services. No ads to disrupt your service. Easy to download and start using immediately. Again this is a free phone service.

JeffreyBa, Nov 23, 2021

The customer service is useless.

(edited) The conclusion is that the customer service will NEVER help you once your phone is banned in some reasons. I don’t recommend to try contacting them - it’s wasting your time. Here is what you will automatically receive the message - Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked. No further information is available at this time. Please do not reply to this e-mail. ——— I was able to use this app with my phone number in Japan, but when I got the new number in the US and try to change it, my number has been banned though it is my first time to use. I’ve send message the customer service 3 times but they NEVER let me use my new phone number. The customer service in Japan says, “If any unusual activity is detected, which is unlikely to occur in normal usage, the account will be automatically restricted from use. Your mobile number is restricted for use due to the above specifications.” This is not fair that my number has been banned even though that is not my fault. I hope the problem can be solved by sending my ID, for example, but Viber never gives me any chance or help. I am disappointing.

jpn611, Apr 11, 2023

The absolute worst

I have the notifications set to off in both iPhone settings and the app. Yet, incoming calls are still ringing with that annoying Viber ringtone. Nothing shows up on the screen (unless you open the app), just a ringtone. In addition, even blocked numbers are ringing. I have do not disturb mode set up on my iPhone at night. But the ringing still happens. And this makes it particularly annoying during the late night/early morning when I’m trying to sleep. In general, Viber has a lot of little glitches here and there. More than other communication apps. But what makes it really annoying is that they are not focused on fixing their problems fast enough, However, they certainly spent a lot of time making sure the app is constantly I’m trying to get you to turn on the notification. Really??? What is the point of the notification button if you’re just going to constantly pester me after I already turned it off. Instead of constantly trying to get people to turn on notification and use your app more, maybe you should use that energy on fixing the problems in your app. Try making your app better so then people will want to use it more, instead of bombarding them with notices to turn on notification.

kaihsu1, Jul 03, 2019

No notifications

To whom it concerns: For almost 2 months now my I phone does not give me any message notifications like it used to. No banners on my screen….No ding ding …Nothing… so I don’t know I even have a msg until I open Viber… I have an I pad also….And my I pad gives me all the notifications like normal…. BUT MY I PH DOES NOT I communicate with someone in UKR and we’ve always used Viber because it is superior to all other msg apps UNTIL NOW…. Will someone please SOLVE THIS ISSUE…. It’s a technical problem within Viber NOT MY I PHONE cuz I had my carrier check it out . This is very frustrating and I see other people are having the same issue as I am Including my contact person in UKR….. Thanks MARK WALCKER.I’ve already tried all the things your technicians have suggested numerous times …..The problem is still not solved and it’s on your end….Not my phone….I really don’t think you people are interested in actually helping me at all.🥺

Knomad11, Nov 30, 2022

Description

Viber is a secure, private, fun messaging and calling app, connecting over a billion people worldwide! With group chats, disappearing messages, reminders, and more, you can do it all with Viber! Make Free Audio and Video Calls Enjoy unlimited Viber-to-Viber calls with up to 50 people and make crystal-clear audio and video calls to anyone in the world.

Great for connecting with friends, family, and colleagues! End-to-end Encryption On by default for all 1-1 calls, chats, and group chats, end-to-end encryption allows to you to communicate with confidence knowing that all private messages are, well, private. No one, not even Viber can read your messages. Open a Group Chat Catch up with friends, family, and coworkers by opening a group chat for up to 250 members. Use polls and quizzes, @mentions and reactions to get the most out of your group! Send Free Messages Staying in touch has never been easier. Send a free text, photo, sticker, GIFs, or video message, along with many other types of files. Viber is a great alternative for fans of SMS texting! React to Messages React to messages with emojis to express exactly how you feel in your 1-on-1 and group chats! Self-Destructing Messages Send Disappearing Messages in your 1-on-1 and group chats by setting a timer for each message. Choose how long the recipient has to read your message - 10 seconds, 1 minute, or up to 1 day! Express Yourself with Lenses GIFs and Stickers Characters are unlimited on Viber! Get creative with fun, funny, and beautifying Viber lenses. GIFs and over 55,000 stickers also await you - you can even create your own! Communities & Channels Whether it's sports, news, cooking, travel or entertainment, get the content you really want and connect with others with similar interests. Interact with an unlimited number of people, about a shared topic or passion. Start your own, and enjoy more ways to engage your members and subscribers! Make Low-cost Calls to Landlines with Viber Out Call any landline or mobile phone with Viber Out’s low-cost international calling service. Viber Out Subscriptions are bundled minutes to call a specific destination, which can be purchased in-app and be renewed monthly or weekly depending on your plan. If you subscribe via iTunes, payment will be charged to your account when the purchase is confirmed. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Account will be charged for this renewal up to 24 hours before the end of the current period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal at any time by going to your iTunes account settings on your device. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. Start using your unlimited call app for free today! Terms & Policies: https://www.viber.com/terms/