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Upwork for Clients

  • Business
View in App Store

Upwork for Clients

  • Business
4.8
19.4K ratings
Age Rating

4+

View in App Store

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User Reviews for Upwork for Clients

4
They removed my job proposal & profile picture wouldn’t upload

I posted a job proposal and a fixed price that I was willing to pay for it. However, I received an email a few days later saying that the posting had been deleted because I was requesting free work from a freelancer, which is something I would never do. On top of that, every time I tried to upload a profile picture, the app would simply not load and I’d just have to give up. Definitely disappointed in how useless this app was to me.

Amby9898, Aug 05, 2020
5
Better iPad Usability

Great service and the product has been really good for me. I’d really like to see an app that works better with an iPad. I’m always on the move with my iPad Pro 12.9 with Magic Keyboard. So frustrating that I have to use the web product which doesn’t have a productive way to chat (like pressing enter doesn’t give a new line...it submits the chat message!).So maybe sprucing up the web app OR providing a better UX for iPad. I certainly like the native apps on my iPad to leverage push notifications and the Apple ecosystem.

Cademoor, Apr 10, 2021
2
Sub-par, despite its capable developer

While it feels like a winner at start, after actual routine use it becomes surprising how clunky this app is, given it comes from a company that has the biggest pool of sourced app development talent at its fingertips. Has senior Upwork management even tested this? Long loading times of screens, Messages ‘Lite’ not only still slow but doesn’t refresh when you’ve already seen new messages and keeps red notifications, no obvious way to copy a profile link of a freelancer to share it with someone, and other obfuscations. It feels like Upwork I.T. didn’t want to open any systems up for engineering the back-end of it for performance, and UX/UI was rushed through as an MVP mock-up instead of being SLC (Simple, Lovable, Complete). When the result is a bolted-on maimed shadow of the website, instead of an experience truly ported for mobile, one wonders why not just use the website from a browser.

Dextyrio, Nov 12, 2019
1
DO NOT USE UPWORK

Keeping it simple, you want a great Logo for a good price head to Fivver. They will actually get you a great design, what I can tell from the Upwork design free lancer community based off a freelancer I worked with (Stephen John Tierney-this man had a 94% success rate like how) they are inconsistent, unresponsive, and just lacking the ability to create good renderings of desired design. Save yourself money and time and just take your work elsewhere. I’ll make it simple, Upwork is serving McDonald’s level meals and charging gourmet prices. Now this is in regard to DESIGN freelancers not the other areas of Upwork which I wouldn’t know. These aren’t real designers, just people that know how to work Photoshop trying to earn some extra income and they are more than happy to give you mediocre work in the process. Do yourself a favor, do your brand a favor and do not use Upwork.

Duke Guerrier, Dec 14, 2020
1
Arbitrary suspension of legitimate new account

I created an account and posted my first task. First proposals came in and nothing else was done on the account. Upon downloading the app and entering my account through the app; the account gets suspended with no explanation and an email sent says no explanation will be given and reactivation is impossible.No appeal. No due process. Arbitrary, unreliable, capricious, and unprofessional.Don’t waste your time starting on Upwork as they will arbitrarily use their kill switch on you even if you act ethically and they will do so without explanation and without assuming accountability on their behalf. I am glad this happened right at the start and not when I started working with a freelancer, that would be worse. I don’t trust Upwork; will use Fiverr and other competitors.

Iwwwios, Jun 08, 2020
1
Terrible experience

I was able to engage with Upwork for one week. The talent aren’t always honest, however, after spending an all nighter I was able to find a professional that matched my project. This freelancer and I hit the ground running. Quickly establishing relationships with my partners, engaging in long term events, etc. Then I was suspended without any notice or justification, locked out of my dashboard. I called customer service, who has no information for me at all other than promising an email will arrive in 24hrs with more details. The email arrived that only confirmed that yes my account is suspended. I called again and replied to the email, 36hrs post suspension. I wanted to confirm that my freelancer would get paid for work done as well. This was a work stoppage, destroyed developing relationships that were vital. At the very least a category or general area of what was violated would allow me to look back. I pride myself on integrity and was under the impression that I was proceeding correctly. I assume the appropriate guardrails and notices weren’t available for whatever in the world I’ve done wrong. Just an absolute terrible and embarrassing experience. Thanks for nothing upwork and will keep demanding a reason for this action.

Meeko0000, Mar 18, 2022
1
The WeWork of Up(yours)work

Up(yours)work has a great idea and many good freelancers I have used over years but now have changed due to financial problems selling souls to VCs trying to make unrealistic hockey stick ROI starting to rip off. I had several projects going always positive feedback by freelancers because I pay and tip. A proven bad freelancer was late and admitted had not started. I wrote forget job but he promised to get done 24 hours and since I was in timeline crunch agreed. But then filed false hours for work I could not even use! I hired and paid someone else bonus for quick job. I proved Freelancer was bad but Upwork did not care and wants their fee. I refused to pay so they locked my account damaging other ongoing jobs to extort fees! Upwork is unethical Wework over charging freelancers 20% and abusing clients like me and others. Now using competitor with much better results.

no one else has this, Oct 30, 2020
1
This is a complete fraudulent site.

You normally would assume they would protect clients. They won’t. They try to make freelancers look good so you will hire them so upwork can charge a fee.I had a horrible experience with one freelancer. I spent more than an hour, using up all 5,000 characters to explain what happened. I was objective and everything I said can be backed up by the chats. It didn’t matter. Turns out freelancers can remove bad reviews. LOL. Can you believe upwork give them such an option? It doesn’t even require any audit. Freelancers can just do a few clicks and it’s done. He is still top rated with all positive reviews. My comment was marked “this review has been removed”. They do not even say by freelancer. It reads like I used cursing words so my comment was deleted.Again, freelancers are like their products. They try everything to make them look good while in reality they want you to hire them to make more money. Fraudulent website it is.

oxmrjcx, Mar 01, 2020
2
Really confusing work flow

I work with a single freelancer that switched platform from fiver to upwork. Oh my god, this platform is so confusing and frustrating to work with. There are so many layers of forms and fields to fill out and proposals to send and to accept etc etc. you have to leave reviews for every single job and feedback for the site and it’s just tedious. I can never just see what’s being worked on and when it is complete to just close it and pay already. Also the amount of confirmation emails from posting the job and the freelancer accepting it is just swamping my inbox. So, if I have to spend more time filling out paperwork than it takes to do the job myself, then it’s just not worth it for me working with my guy.

shelmn, Jan 03, 2022
3
Great when it wants to be

I have been with Upwork since they were still called Elance. When I found out about the app. I was initially excited. The first version left much to be desired. Then this one came out, and it worked out pretty well...But now, I don’t know what’s going on! Every time I try to view my job post or messages, it either takes forever or doesn’t load at all. I have restarted my device, closed the app multiple times, and refreshed to no avail. I find that it decides when it’s going to load or not and I’m always surprised when it does. Sometimes I can’t even send messages. This is all on my iPad.Don’t get me started on using it on mobile. Even slower....complete garbage at times. I end up having to go to the website. This is is killing my productivity on the go.I really want this app to be great consistently. Please Upwork...correct this issue. As a client and freelancer from the platform that literally pays money to the platform, set aside capital to fix this issue. There is really no excuse.

Whimsical CJ, Feb 21, 2020

Description

Upwork’s platform matches you to top freelancers and agencies for remote jobs. From web developers to social media marketers, find the talent you want with the skills you need in minutes, not days. Our global network of experienced freelancers and agencies specialize in over 5,000 skills and can help with remote jobs like:  • Building e-commerce websites  • Developing mobile apps  • QA and software testing  • Translation and localization  • Social media marketing  • Inbound lead generation  • Customer service  • Email marketing  • Logo and web design  • Shooting and editing videos  • Creating brochures and sales material We help you find the right remote freelancers to get more done.

Upwork offers end-to-end project support: from writing your job, hiring the best match, making payments, to keeping track of your accounting. How it works Post a job for free Tell us what you need. Whether it’s web developers, marketing specialists, or contractors to help your business grow, Upwork connects you with top talent, from around the world or near you. Freelancers come to you Get qualified proposals within 24 hours. Compare bids, reviews, and prior work, interview favorites and hire the best fit. Collaborate easily Use Upwork to chat or video call, share files, and track project milestones from your desktop or mobile device. Payment simplified Pay hourly or a fixed-price amount and receive invoices through Upwork. Only pay for the work you authorize. Terms of Use: https://www.upwork.com/legal#terms-of-use Privacy Policy: https://www.upwork.com/legal#privacy

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