I got this app over a year ago because I was getting tons of spam callers daily. While it worked for the purpose of filtering out a lot of those callers, it completely messed up my voicemail. People would leave me voicemails that I would get hours and often times days later. The voicemail issue frustrated me more than the spam callers so I decided to delete the app and cancel my subscription after only a few months of having it. My voicemail went back to normal, that is until a few months ago. I was woken up by my phone ringing and looked to see who it was when I noticed it was being flagged as a suspected scam by TrapCall. Since I had just been sleeping, I thought maybe I was just seeing things but sure enough a week or two later I get another number being flagged by TrapCall as a suspected scam. However, this time I recognized the number as my pharmacy’s. Additionally, my voicemail is extremely delayed again and I know it’s due to this app that I thought I had completely got rid of. So if you like some spam callers being flagged as spam, some actual callers being flagged as spam, waiting for voicemails and an app that sticks around even after you delete and unsubscribe to it, then this is the app for you.

I downloaded the app after I started getting repeated calls from a blocked number. It did the trick, I found out who was calling me. It works by forwarding your calls to another number and rerouting the call back to you. When I no longer needed the app, I deleted it, but apparently my calls were still being forwarded to the number issued by Trap Call. I found this out because people were unable to leave me a voicemail. Instead of going to my voicemail after ringing, the call would just drop. I had to call my cell phone provider to find out why people couldn’t leave me voicemails, and I learned that it was because my calls were still being forwarded to Trap Call. I definitely recommend the app if you’re desperate to find out who is calling you like I was, but keep in mind that people may not be able to leave you voicemails and you will need to stop the call forwarding even after your membership ends and you’ve deleted the app.

I had this app a couple years back when my Bfs crazy stalker ex was nonstop calling me with threats and hang ups all day and night for a couple months from a blocked #. Always had a feeling it was her but couldn’t prove it...and this app absolutely solved my problem on day 1 but I continued to let her call for another full week so that I could gather proof...then I provided her with some of that proof...and threatened prosecution. Never heard from her again...! Moving forward 2 yrs to now I’m with a different carrier and I Reactivated my account today just to try to get rid of unwanted telemarketers but I’m having trouble getting my phone to decline their test call that’s supposed to activate TrapCall. Wasn’t until I went to troubleshoot that I found a list of unsupported carriers!!!! That really should be the leading bit of info on the site because now I’ve paid for a service that’s not even offered to me!!! Andddddd there is no phone number to contact support, you can only email and hope that they respond...so this would techically be 5 stars for me based on performance last time I used it but now...since unsupported carriers are buried in fine print on page 1 billion(exaggerating a bit)...I’m at 1 star until I can get a refund...then I will gladly update with 5 star!

I downloaded this app on my personal and work cell phones as I was receiving harassing phone calls from someone that continued to use other phone numbers after being blocked. The app seemed ok at first but the caller ID data is often incorrect. My own mother called and it’s recorded her under a few different names. I would understand if she had a relatively new number but she’s had the same number since she had the clunky bag/car phone in the 90s. I cancelled my subscription and uninstalled the app on both phones. I started noticing people would call my work phone multiple times and never leave a voicemail. I do get some spam calls but I didn’t receive a single voicemail over a few weeks. I figured out my voicemail wasn’t working at all. I tried all kinds of fixes and updates thinking it was caused by and iOS update or carrier issue. Wrong. It was all caused by Trap Call. I finally located a fix on their site and the issue was resolved but getting to that point was time consuming and my business had already been negatively impacted. Do not use this app.

I got this app after some kids prank called me about my missing cat. It did what it was suppose to and unmasked blocked calls. But when I decided to cancel my subscription a few months ago, my voice mail stopped working and my phone wouldn’t ring for calls. After some Googling, I managed to get my phone to ring but it still wouldn’t take voicemails. I went to the AT&T store and they couldn’t figure it out, to the point where they told me I needed a new phone. I GOT A NEW PHONE and my voicemail still wouldn’t work! So I finally decided to look into this app. I looked at a bunch of reviews that all say the same thing, it’s hard to unsubscribe and it will mess up your voicemail! Finally I figured out how to “unregister” my number and my voicemail finally works after 3 months! I bought a house in that time and got a lot of snotty emails from my underwriter about how I don’t answer my phone because of this app. Thanks for that.

Because the ring back notice does not work, you will undoubtably miss important calls. I have missed calls from mechanics, delivery services, restaurants, potential employers, and even my mom! Trap calls says that any Un-identified call will ring back after being id’d. That only works once in a while. Mostly it just blocks the call and you’ll get a text message from trap call about it. Also- I’ve heard from people I was actually expecting a call from that they were not given the option of leaving a voicemail. Obviously this is not ideal. It does block calls pretty okay. And if you don’t use your cell phone for calls then this will work for you.FYI: I was on the premium plan, paying $10 a month for at least 6 months and this continued to frustrate me. Also even though I paid this month, when I cancelled it cuts off immediately. It does not even honor the full month you paid for! Make sure to do a lot of research before deciding this is the best option for you.

I have the monthly subscription, and payment was withdrawn from my account a few days ago. My subscription is supposed to still be active until October 21, 2019, but my app tells me my subscription expired and gives me two subscription renewal options, the monthly one and the yearly one. When I click on the monthly one it tells me my account is active until 10/21, if I click on the yearly one it gives me the option to pay the yearly fee. I still can’t get into the account, even when I’m still active. This is clearly a scam from this app to force you to buy the yearly subscription. There are similar reviews in here, which shows they are doing it on purpose to scam people. There’s is no customer service number. You have to write a question and wait for an answer. The answer I got was asking me a question not related to what I was asking. I responded to the email and never got an answer. I also asked for a refund, which I didn’t get. It’s a shame they want to scam people financially, they will get more money if they have more clients, instead of getting less with their yearly subscription scam.

TrapCall was able to immediately unmask the person who had harassed me for over a year!!! I went to the sheriff’s office to file a report with the unmasked number and recorded voicemails and right there in front of me the deputy was able to call & confront my harasser! The deputy was also able pull up this person as a criminal with a record. I was finally able to file a police report against my harasser. The customer service with TrapCall is superb! They genuinely care and made sure that questions I had on my app were thoroughly answered. This app is worth every penny! I pay for the whole year up front to save some money. If you are concerned about your personal safety, cut out a couple of lattes/eating out per month and commit to investing that money into TrapCall. It will be the best money you’ve ever spent!!

Was getting spammed (100 calls within 3 days) from an unknown number and got this app to block that person. However, I CANNOT remove the app fully from my phone. I got the subscription supposdely removed, but when I followed trapcall's instructions on how to deactivate my number, it keeps failing. I've tried multiple times. There is NO customer support available which is absolutely ridiculous when you are selling a service. They have a "live chat," the catch? you literally can't find the live chat option anywhere on their site. It doesn't exist! Super disappointing end to what was a helpful app. My trust and interest in this app longterm has gone way downhill. Also I find it hard to believe that there are no questions on their support site - maybe they were never approved by trapcall hmm? Started with a scam caller & ended up with a scammy app, how hypocritical. I welcome a trapcall agent to reach out to me and fix up my account.

I’ve used this app with lots of luck in unmasking and recording/transcribing unwanted calls. However, when you try to unsubscribe, after signing in the website gives you the run around and never gives you an actual unsubscribe option. Plus when you finally do get to unsubscribe you have to follow a ton of steps to deactivate the service on your phone. I went months without voicemails and not even my service provider could tell me why or how to fix it. It was a review here on the App Store that led me to the fix.On top of that, after unsubscribing the company continued to charge me for several months, and the only way I could force them to stop charging me was by cancelling my credit card and ordering a new one.If you have the money to keep this app up and running every month then it’s an awesome suggested and really does what it claims; but if you can’t afford it every month or only need it for a short time make sure you follow all their instructions for deactivating and definitely check your accounts for charges that come after the subscription ends. Even if you deactivate the account and delete the app they will continue to charge you until you notice.