Tiff's Treats
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User Reviews for Tiff's Treats
Super easy to use!
This app is amazing because it’s extremely easy to use and navigate through. Great user experience too. Ordering from their website was really annoying but the app made the experience that much better since it was so smooth.
Serves such a great purpose
This is hands down the most dangerous app I have on my phone, but I love it. We lived in Nashville for three months which is the first time I used the app. Then we moved to Atlanta and what do you know, they deliver here, too. I wish there was a complicated math problem in order to log in and order these... Quick delivery for freshly made cookies. Perfectly warm and packaged and so good.
What a wonderful treat!
Received a text stating we had warm cookies. Problem was we were leaving at that moment to drive from our home near San Antonio to Houston. We contacted the cookie company and they shared we could have them delivered to the hotel we are staying at. It was seem less and perfect! The cookies are YUM! Thanks Will for the treat!
You can’t input an order number anywhere to track it.
You place an order online. Don’t create an account because nobody creates accounts if they can avoid it. After you check out, the website says “want to track your order? Download the app!” Okay, kind of annoying but fine. Download the app. There’s still nowhere to track your order. It forces you to create an account in order to do anything. So now you’re annoyed, of course, but you create an account anyway using the same information that you’d used on your order. Doesn’t matter, though, because your order doesn’t show up and there’s still nowhere to input your order number so you can track it. I don’t want to create an account. I don’t want to download the app. I don’t want your emails. I want cookies at my doorstep, that’s it. I have the order number, there should be somewhere that you can track it by order number either online or in the app.
Great cookies, terrible app
I downloaded the app because you could get exclusive deals. Well, first time I tried to redeem a deal, it errors out. Says there’s an issue with the card. Doesn’t matter what card, it times out. Can order on the website without issue, but for the price, I’m not doing that. Deleting the app since it doesn’t work for its intended purpose. Back to just ordering on special occasions or when someone else sends them to me.
Not User Friendly
Want to track order ... tried to create account. Won’t let me input my info (even though I’d rather just track order and not have to enter all my info). Website also has bugs when you order and try to copy order and change anything it doesn’t save so you have to call and go through whole spew again. Annoying, time consuming and not user friendly. Fix these bugs so your cookies can be enjoyed without the hassle!
Meh
The app is ok. I found some of the form functions to be annoying and not very user friendly. I’m also annoyed by the company’s email campaign. “First 150 people to download the app and submit an order will get 50% off.” Of course, I downloaded the app. But the app was not designed very well, so it took FOREVER to fill it out and get the order through. So my hats off to their marketing team for getting me to download, and buy cookies I probably would have bought anyways. But in the end I didn’t feel good about the whole interaction. So, I am deleting the app. Probably I will be cookies again, but not anytime soon.
Track your order
Tiff’s Treats is hands down delicious but this rating is for the app so I give it a 3 bc there’s no actual tracking. I’ve seen other reviews mention u have to have an acct and download the app to track your order. Well I have both and it only shows the order and original estimated delivery time window it showed when you placed the order. Ppl like to physically see gps tracking on their food orders whether it’s pizza or cookies. It’s a shame that most of the bad reviews going back a year or 2 are for this same issue. Please fix this and do better by listening to your loyal customers complaints and suggestions.
First time app ordering - review: it stinks.
I’ve loved Tiff’s Treats cookies for a long time. Always great product. Fast service. Warm cookies create happy people. With the push to use the app, I downloaded it and tried it out. It stinks. I’m a competent tech user and found the app navigation terrible. I wanted a Tiffa trio and box of cookies special. And wanted 2 of them. Should have been easy. Couldn’t complete the order - received no indication of the problem. Had to order online through the website (also has poor navigation on a phone). Using Chick-fil-a app a lot. You should look at what they do. They do it right.
Quick and easy to use
Already had an online account with billing info saved. Made it quick and easy to order. After signing in for the first time, I had 2 dozen cookies ordered for delivery to my office in less than 5 minutes. It was awesome! Love the ease of use.
Description
Ordering warm cookies, delivered, from Tiff's Treats Cookie Delivery has never been easier than with the Tiff's Treats App. Place your order, check delivery status with the map tracker, and quickly repeat previous orders. Enjoy a single login username/password for desktop, mobile, and app so all of your orders are stored across all your devices.
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