Icon SwitchUp - Second Phone Number

SwitchUp - Second Phone Number

  • Business
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SwitchUp - Second Phone Number

  • Business
4.5
2.7K ratings
Age Rating

4+

In-App Purchases

$4.99 – $99.99

View in App Store

Price Intelligence:

Average for the Business category The most popular in-app price for the app

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User Reviews for SwitchUp - Second Phone Number

5
Great App, Fantastic Support!

Just got off trial and found the app to be intuitive and easy to use. Integrates all call and text information between lines so there’s no confusion where calls are coming from. Had initial setup issue with my carrier and support team was on the spot getting it corrected. Communicative, responsive and very friendly.

Cosmic Puppy Federation, Mar 01, 2021
5
Great For Small Businesses

So I tried Google Voice but that wasn’t that great since you technically can’t use the Google number for business without paying. I opted for Grasshopper for an 800 number, but found it to be too expensive considering the size of my business. I came across this service and it just fit. It’s perfect for what I need and I’m very happy with it.

Deason26, Jul 20, 2021
1
Horrible customer service- losing money to glitches

We have lost bookings due to this apps inability to perform as it should. Requests constantly “time out” when trying to send texts and calls, clients texts won’t send to us and then we look unresponsive. Then when I logged out to try and reinstall the app, now we can’t log back in! Same error message “request timed out.” This is a business app, without even a phone line to call for assistance. If you care about the reputation of your business and being responsive to your clients, just shell out the money for a traditional business phone. Currently, we really wish we had. So disappointed.

Eagle Valley Sitters, Mar 28, 2022
4
All my contacts are initially blocked

I love every this app does, but I have to unblock each contact I’ve added the first time they contact me instead of automatically. If there’s a way to fix this please let me know. They don’t receive the auto text replies until they are unblocked and I’d prefer to not have to ask everyone to text me now to make that happen as this is for my business. Please explain how to do this.

katyshair22, May 17, 2022
1
A joke

We use this app for our business, but have been having issues where we can’t even use it AT ALL. Trying to contact someone to help is IMPOSSIBLE. And when they finally decide to reach back out all they have to say is they are aware of their problems. Excuse me? We are a business we cannot afford to have that lame excuse while we are possibly losing business. And if you are aware of your problem how about you reimburse your customer or even contact them to answer their questions. Terrible company terrible idea. I would have anyone who uses this as a means of important communication to reconsider as it might not even work and to pay for something that doesn’t work is a cheat of your money.

Lalalandd12345667, Apr 04, 2022
1
Error after Error

Disappointed is an understatement. Been trying to use it all morning. Downloaded the app, paid the $7.99 for the month, when I went further into the app it froze. Restarted the app a couple of times, every time I tried to use it Errors would pop up, closed it, restarted and the same issue all around their features, from setting the office time, automatic replies, and even calls. Haven’t been able to make not even 1 call. I’ve submitted (2) reports already so lets see if they fix whatever it is before the day is done. Otherwise, I’ll have to cancel and find another option.

mig.sibyl, Jun 14, 2021
3
Middle of the Road Solution

I enjoy the clean UI, list of available numbers, and ability to set business (do-not-disturb) hours. However, from what I can tell, there is no way in the app or thru Apple Subscriptions to switch between monthly / annually subscriptions. I would likely give this app one more month prior to deleting it, unless I am able to upgrade to an annual subscription. Personally, I dislike the idea of a monthly recurring charge for app subscriptions.

Muay Thai Warrior, Feb 14, 2021
1
No support at all

I used this app and it worked. I warn you though, if you ever have issues with this app you will be at the mercy of whom ever decides to get back to you only via email. They have poor customer support.. submit a ticket and hope that they get back to you within maybe 48 hours. I used the app for a short time for my personal business to separate phone calls. Eventually I needed to upgrade from this app to a real phone. So I went to ATT with the port number provided and had the number transferred. It didn’t go so smoothly and even after cancelling the SwitchUp service and deleting the app and alllllllll the hours on the phone with ATT trying to troubleshoot, phone calls are still being sent to the app.I’ve continuously reached out to SwitchUp support and expressed my concerns and am still trying to resolve this issue. But nobody seems to really care. I will never use this cheap crap again.

Non-existant customer service, Jan 31, 2022
1
The problem never resolved and dropped

Contacting customer service is like sending messages to Mars. Purchased the app for use as a business number. I had friends that used different cell phone carriers call me. The phone does not allow for calls to come through from AT&T customers. That is great right. A lot of my business comes in from Instagram. I removed app put app back on phone twice. I did everything that customer service suggested could be the problem. Everything they suggested that I didn't do with their app I had already done. So now I have 300 garment labels printed with my business phone number that doesn't accept phone calls from all carriers. You also have to wait for days for them to actually address your email. So now I am stuck and their free one month is a joke because your issues are not worked out in a month however you are billed on time. I went with them because I thought they were vetted by Apple. Go with Google it is free.

Photos with text, Apr 27, 2021
5
Does what it’s supposed to

My siblings & I are trying to sell our house so I download SwitchUp so I didn’t have people calling while I’m trying to sleep. The only feature I’d like to see added is the ability to set a different ringtone in the app. That way you could differentiate which line they’re calling on without having to look.

WaxdHandlebar, Aug 12, 2021

Description

Get a second phone number in less than 3 minutes with SwitchUp! SwitchUp is the first second-phone-line app designed from the ground up with spam protection and your privacy in mind. SwitchUp’s spam blocking is powered by RoboKiller - the leading spam call blocking app with over 11 million downloads!

Do you have your own business or side hustle and need to answer every call, except the ones after 9 pm on a Friday night? Need a second number to give out to websites? Are you a freelancer who needs a second phone line but not the hassle of a second phone? Then it’s time for SwitchUp. Choose from THOUSANDS of local phone numbers and get the perfect “SwitchLine” as your second phone number. Own the second phone number, not rent it! If you need a different number later, no problem – you can switch. Other apps might offer you highly recycled numbers that work for a few weeks before the spam problem gets so bad that you need to get another number. BEST IN CLASS SPAM PROTECTION BUILT IN What good is a second phone number if it doubles the number of spam and robocalls you’re bombarded with? Your new number is protected 24/7/365 with the best spam blocking technology - no additional setup required. UNLIMITED CALLING AND TEXTING Make and receive as many calls and texts (US, Canada, and Puerto Rico) you need to in order to get work done. Communicate one on one or in chats. Run your business with a flat-rate subscription and don’t worry about overages. SET BUSINESS HOURS SwitchUp makes it easy to customize business hours for each day, allowing you to disconnect on your terms. TURN ON DO NOT DISTURB MODE Silence SwitchUp calls and texts for a custom time so you can have a rest or get your work done, undisturbed. TRY AUTO-REPLY Don’t have the time or ability to answer every call and text? Set up an automatic text reply. MARK MESSAGES READ/UNREAD Accidentally read a new message, want to save a message for later, or don't want to read it at all? Mark it as Read or Unread. SwitchUp is powered by RoboKiller which has been featured on The New York Times, NBC, Wired, Engadget, Vice, and other publications. SwitchUp is built by people who hate robocalls, spam texts, and respect your privacy. FEATURING: • CALL QUALITY - calls to your second phone number happen over the carrier network, so calls sound clear and you always sound professional. • ADVANCED CALLER ID - always know when it's a call to your SwitchLine and get more information about unknown numbers. • AUTOMATIC SPAM PROTECTION - your new phone number is protected from spam and scam text messages and robocalls automatically. • CUSTOM VOICEMAIL - record a separate unique voicemail for your new number. • TRANSCRIBED VOICEMAILS - quickly scan voicemail transcriptions to get the information you need, at a glance. • NUMBER PORTING - bring an existing number to use on SwitchUp Get PRO plan to have access to all of the features: • Up to three additional lines with unlimited calls and texts; • Call recording; • Text templates; • Advanced number search. SUBSCRIPTION DETAILS SwitchUp is only available in the US for customers with a valid US based phone number. SwitchUp is a paid service and requires an active subscription to function. Subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period (where available) is forfeited when purchasing a subscription. Terms of Service: https://www.teltech.co/terms.html Privacy Policy: https://www.teltech.co/privacy.html Сalifornia Privacy Rights: https://teltech.co/privacy.html#section-8

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