i’ve had this app for the LONGEST time! but recently i have been having a HUGE problem. about 4-5 days ago my snapchat would not let me save any pictures because “i didn’t have enough storage”. i checked my storage and i definitely had enough. every time i tried to watch a story it would glitch to another one and wouldn’t even let me watch that one. everything took forever to send and my notifications for me receiving something came in later than they were supposed to ! so i tried to update it , that didn’t work. then i tried to log out so i could log back in to see if that would fix it. now it won’t even let me back in. it shows me in the camera but then it throws me out. some people i know have been dealing with this same problem as well. i’ve had someone else logging into my snap so they could send my streaks. i log into it every now and then off of someone else’s phone so that i can see what’s going on and watch people’s stories. i can’t delete apps on my phone because of a password my dad set and then forgot so there’s no way i can uninstall and then reinstall the app. snapchat i love you but fix yourself!!! please do it soon , all of my pictures and memories are on there , and that’s the only way i really talk to my friends.

I was on snap and randomly it stopped working, which is per usual. I closed the app and went back on, but this time my camera was black and wouldn’t turn on. I went to my normal camera app and it was the same thing. It’s been over a day now and my camera is STILL broken. I tried resetting my phone, I deleted and redownloaded the app, I have tried everything. Now, this could be an issue with my iphone. HOWEVER, my friend with a Google Pixel had the SAME thing happened to him after he used snap! His camera broke and everything, which makes me think that snap is causing a glitch in my software. PLEASE do something to stop this, it’s very inconvenient and I might have to get a new phone if it doesn’t fix on it’s own. Snap has a lot of features that are completely useless. The games? Little icons that show up on certain locations on the map? Stories you can subscribe to? Endless amounts of filters? It’s too much for one app that is already based around sending pictures. Some of the features added do not enhance the experience of snap and instead causes more technical issues since so many features are running. Important features should be a priority and if it is causing technicals issues then FIX it or get RID of it. I am FED UP with the constant amount of issues this app has.

I mean I like snap and all and I use it a lot it’s just been messing up my phone a bit. So you see whenever I open Snapchat it’s gets kinda glitchy and I don’t like that when I open it and exit and then re open it and go into my camera roll on snap it won’t let me select more pictures and videos until i exit and clear it from my data and have to re open the app and it’s just a pain so yeah and the new update I mean it’s okay kinda annoying I liked the original snap and I mean it’s not that bad there’s some things better like it’s easier to hack to do screenshots with out the other person knowing oh that’s another thing I don’t like that it lets the other person know you took a screenshot of there snap or chat it’s just annoying because than they ask why and you have to make up some excuse but another thing is whenever I try to send a video to someone from like Tik tok to snap if it’s over 11 seconds it’s won’t let me and then I have to save the vid to my camera roll and do that whole exiting entering thing I was saying earlier. But over all i use snap a lot and I like it there’s just a few things that could be done differently. Thank you snap chat and have a good day everyone!! ☺️

If I could give less than 1 I would 😂 I used to LOVE being able to use Snapchat for my promotions, to take funny videos of my kids etc, they loved it! But I am very very disappointed with Snapchat at the moment!! A few weeks ago my account was terminated out of the blue at 11 one night. (Shortly after having exchanged words with a neighbor who I suspect reported me even though what was said was said elsewhere and what was said by me was not rude in no way, shape, or form.) I’ve sent an email but got an instant response saying my account was terminated and once an account is terminated they can’t help. There is no phone number, no email whatsoever to get in touch with their support center. I had went without Snapchat for years up until a few months ago when I decided to make a new one to promote my business and to see videos and pictures of my 10 month old when he’s visiting family members. I am very very furious I have not been able to get this resolved. I’ve reached out to their Facebook support page and got nowhere there as well. If I make a new account it automatically locks..I’m very disappointed with the customer service Snapchat offers. If someone sees this and will help me fix whatever issues are going on with my account, yeah I would highly appreciate that!!!!

Hello and I’ve been on Snapchat for ever. But not once in my life have I seen the screen black and a little grey. I don’t know what to do and I’m not sure why Snapchat did that. Even all my friends were confused on it to because they have NEVER seen that before. Why out of all people it happened to me? Snapchat is my happy place and now it’s ruined you see I would delete the app and redown load it but I can’t because I don’t remember my password. I could make a new password if I could ACTUALLY GET IN SNAPCHAT. Please fix this thank you :) also I don’t understand these bug fixes because it’s never helped my Snapchat not once. After all these updates and bug fixes my Snapchat as been way slower. And with the screen I updated my phone for it I restarted my phone and I’m scared to delete the app with some reviews I read about us not downloading it again? Please fix Snapchat and let us change our names and give us dark mode. And stop locking people out of accounts! That’s happened to me three times and for what? I’ve been on Snapchat for years no one deserves that stuff because then you have to start all over again and it’s annoying it really is. Take away the new update to there is no use for it and just fix Snapchat Jesus. I’ve waited all day and today is a new day fix it. Snapchat was working perfectly fine until this happened

I have 2 Snapchat accounts. My personal one and one I share with someone else. So I go back and forth between them often because they’re used for different things and have different friends etc. after the newest updates about a week or 2 ago, my personal and the other accounts look like they merged. But they haven’t. It’s confusing. Now on my personal account it shows I have friends from the other accounts list but I know for a fact my personal doesn’t have those people as friends. But also when I look at their profiles it has the blue check indicated they’re added to me but on their snapscore it just says loading instead of their number score. And vise versa on the other account. So while they’re on my friends lise they aren’t actually friends with me which is confusing. Same with blocked list. People I have blocked on my account but not on the other ARE blocked on the 2nd one too and still vise versa. This is extremely frustrating because I have the accounts separate for a reason so for them to be together is irritating. The solution is deleting Snapchat and redownloading and it’s fixed BUT the moment I sign out of one and sign in to the other again, they’re merged again. I don’t want to have to keep deleting Snapchat every time I log out of one and go into the other

I was recently banned from Snapchat for no reason at all. I have no clue what terms of service I violated because it will not tell me as to why I was banned. I use it to communicate with all my friends and it’s the only service that actually works in the school as far as reaching out to friends goes. I don’t even care if I can get my snap account back I just want to be able to use the app. I’ve had no previous bans before this. Just straight up deleted my account and terminated me from ever making another one. All the memories I had stored up in that account just for them to be wiped away for no reason. Thanks for ruining my week. I have a suspicion that i was spam reported by a person who was constantly making new accounts to reach out to me. If so, why would I be able to be reported by an account that was only made mere seconds after it was created? Please help me resolve this issue because the moment I try to contact you I am met with a bot. I understand that it would be hard to manage an influx of messages of people like me that were banned. But it is not justifiable that I was banned after just one mere violation that I do not even know I did. Not because I didn’t read the rules, but because it was not discussed what I did to deserve a first time violation which resulted in a permanent ban from making snap accounts ever.

Absolutely horrible I’ve had my snap account since what ? 2018 I’m pretty sure well anyways this new update caused a glitch and in the middle of the glitch snap just sent me an email saying my snap account had been deleted and is not recoverable so not only are all of the pictures I had on only snap chat are gone Ex: all of my dead grandparents and those pictures nobody else had and some life long friends that I only had one snap chat are gone as well and will never get them back so after over five hours of trying to get back into my snap trying to contact someone in snap chat sending emails and trying to find a help line with a human involved news flash that doesn’t exist when it comes to them so I gave up and lost all hope on my old account so I made a new one verified my phone number and email on it and started to get followers back for the next 12 hours finally got some of the people back some of my main friends and all of a sudden my account had been locked !! Without me doing anything wrong literally within the same day of me getting the new Snapchat it got locked so then I tried to find where I can get it unlocked and turns out you can’t!! So now I don’t know what to do because this has gone on for two days now and I’m just defeated and have no clue where turn and nobody is helping me

I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat

First of all i wanna talk about snapchats customer service issueIts ridiculous i sat here for 30 -40 min on the website trying to figure out how to fill out a request to submit a complaint and i still cant find and ontop of that i cant call you guys to figure out whats the issueNow to talk about the actual issueI have been locked out of my account twice now(iv read the rules bu the way) and according to the rules i havnt done anything wrong? Once in a while ill add like 5-10 people bak or on quick add? Or post a whole bunch of videos on my storys but thats fine ? But this time i was permanently locked in the middle of writing a post. I went to see the issue of why i was permanently blocked but when i clicked to unlocked it said to click “here” so i did. When i clicked it everything crashed. I did this at least 10 times and everytime it crashed either telling me my browser was acting up or my internet wasnt secure. So i went on my phone to do it another 5 times and still didnt work. Yall need to fix this along with getting a real customer service area going on.. this is a waste of time going to the website when u cant get REAL help lemme also say iv been using Snapchat for probably 6-8 years and iv only had this problem this month. Yall also need to add a feature to change ur user so people dont have to start all over