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The scanner seems to work okay, just like any other scanner app really, but there is a screen that pops up when you’re ready to start using the app asking for your credit card, that “will not be charged” if you’re using the free version. You think you have to give the information in order to use the app. You think you can’t move forward and start scanning your docs without the information. They word it in such a way that they make you believe it’s needed as part of the set-up to use the app, the card won’t be charged. But as soon as you enter the credit card information BOOM!! They’ve got you and you’re card gets charged. Then good luck finding out how to contact them to stop the charge. There is no contact information and the only two email addresses you can find, are both “unknown” and “undeliverable.” I had to call the credit card company to dispute the charge and I put an alert on this company, and then canceled my credit card. Beware!!!
I got this app because I had to scan some legal documents on short notice and my printer/scanner was broken. Up to the 10 pages worked fine. I had to scan 13 pages and had to be in 1 document so I was forced to buy the premium version for $9.99. I purchased the monthly subscription for $9.99 just to use it to scan this one document and every time I got to the 11th page it prompts to buy premium which I already purchased. It turns into a cycle for pushing to buy premium that I already own, even stating “you already own this” and bringing me back to the same point again and again. Very frustrating and left me unable to scan when I needed it the most.
I got this app to scan my work for exams. I would reinstall the app only when I had an exam, so far I’ve only used it 2 times. I thought I was using the free version but come to find out today that I’ve been paying for the 1 month subscription, which is $10 a month. I do not remember selecting the option to subscribe, and as a college student I wouldn’t spend $10 on an app that I’ll only use once a month, if that. On top of that, it’s hard to scan a page with hand writing because sometimes there’s glare and parts of the page are barely visible. I would have to take multiple pictures of a page to get the lighting right so that I would actually get credit for that problem.
I was using the app to create a pdf of some homework I had to submit. At first I tried making a pdf of it all but was told by the app there was a limit of 10 pages. I tried splitting it up into multiple documents of 10 pages but it still didn’t work. After that didn’t work I relented and signed up for the free trial because I didn’t want to deal with it anymore. But the app fails to acknowledge I’m signed up for the trial and continues to not let me send large documents as if I have the free version despite me deleting and redownloading the app and making sure I was signed up for the trial. I missed the due date of my assignment because of this and am very unhappy with the creators of the app.
I downloaded this app convinced by the App Store images that this app would create perfect “scanner” quality images (e.g. no glare, straight, light corrected) with the ease and convenience of an IPhone. I was wrongly mistakened. There are so many things that make this app terrible to use:- Price: Free to download but the app tries to get you to buy the premium version, seriously? Just for a scanner?- Advertisements: The app displays irrelevant ads practically after every swipe of the screen- Scanning: The scanner is very difficult to use whether on automatic or manual. The capture area is usually too small, forcing the user to manually adjust the area. The final scans are usually crooked and feature tons of glare. My phone crashed several times while using the app, forcing me to start over.- Exporting/saving: The app allows you to email, Dropbox, Google Drive, as PDFs, as JPGs, and export the images several different ways however, you are prompted to initially set up an email which cannot be set up because it is not available in the app’s settings.There are just too many flaws with this app that are preventing me from recommending it to any one. The trouble I went through to use this app costed me 30 minutes when it could have been just 5 had I used my phone’s camera. JUST USE YOUR CAMERA.
I love this app. If you want to keep organized records that you can search or go totally paperless then this is a great app. Fast OCR and smart adjustments either automatic or custom have allowed me to power through severalbanker's boxes of records of all kinds to create readable and searchable scans even from items with low contrast grayscale information. This app would have no problem making short work of huge amount of business records. So happy with this
I was trying out this app to see if it was more convenient than using my scanner. Maybe it was because it was the free three day trial version that was the issue but there was no guidance on how to use this app. It seemed intuitive at first (you use the camera icon to begin scanning your document). However, it appears that you must hold still the camera to take 20 to 30 shots of your document. Then, the app would shut down without saving the document. I went through this process several times. Connecting with support was complicated/tone consuming and not helpful. I can only assume that the pay version is a lot more efficient. But, I’m not willing to try it out based on the free app experience. Finally, I provided my credit card information for the three day trial and have no idea if by deleting the app, that assumes I’m canceling. Just lacking info on how the scan works and a bit shady on whether I am going to be charged for this “free trial”.
I needed a scanner for work and downloaded this one, thinking I could make it work without the premium features. The first week I used the app was fine but last week I ran out of free exports, so I decided to get a premium subscription for a year since the app appeared to work well enough. After paying for a premium subscription a week ago I still cannot access any premium features. I’ve tried refreshing the app, and powering on and off my phone, both to no use. Finally the emailed the support listed on the app but I received a message saying that they could not deal with my issue. Now I have no other contact info and a useless app that I spent $40 on. BEWARE OF THIS APP IT’S A SCAM.
Can’t scan over 10 pages unless you subscribe. However, when it pops up I’m already is the middle of the document! But when I clicked continue to subscribe, it doesn’t work!!! The “continue” button is broken or something, doesn’t respond! Thought it might just be a glitch and canceled the pop up. Tried again, and after I finished scanning my entire document, I tried saving it, but still can’t! Need to subscribe to pro. I am willing to! Clicked the continue button again! Doesn’t work. Wasted my time and now I have to find another scanner app! So inconvenient and adding unnecessary stress to users.
A couple things. This is first of all not a very good app. The “scan” that it does is just a black and white picture that is cropped along the page lines—which in no way looks like you actually scanned a document.Secondly, the app uses nefarious methods to get users to subscribe for $10 a month. $10 A MONTH!!! For an app that a 12-year-old could make. It’s a joke. Not only would $10 for a one time purchase be absolutely ridiculous, but they subscribe you automatically to the monthly billing, and make it purposely confusing as to how you might unsubscribe. This is an perfect example of tech being used unethically to exploit customers. I’m lucky that I’m a 25-year-old with a decent knowledge of how these things work. I can only imagine how many retired folks are being charged $10 a month and have no idea how to unsubscribe. What a pitiful way to earn money. This is the exact kind of thing Apple should be flagging—instead, they put their ad at the top of the search result page when you look for a scanner app. An ad which, by the way, is being paid for using the funds they’re siphoning from unwitting customers. Pathetic.