Saucey: Alcohol Delivery

Name: Saucey: Alcohol Delivery
Rating: 4.85397 (30296 reviews)

Food & Drink

View in App Store

Saucey: Alcohol Delivery

Food & Drink

4.9

30.3K ratings

Age Rating

17+

Seller

Saucey, Inc.

View in App Store

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User Reviews for Saucey: Alcohol Delivery

First Time Service User

I was looking for cigarette delivery since the local store was getting renovated and didn’t feel comfortable driving anywhere else. I came upon Saucey and noticed they delivered tobacco products. After going through available products I chose the brand I wanted and a six pack of beer.Everything was easy, accessible, and easy setting up the account since it was my first time using service. After getting age verified for purchase of tobacco and adding payment card the check out was quick and I received notification of confirmation that order was being prepared. Definitely very easy to use and I was especially pleased with time it took for items to get delivered. From confirmation of order received to delivery of items to my house was only 45mins; started order around 9:30pm. My new favorite app delivery service going forward.

Alxndro1107, Aug 19, 2021

the absolute WORST app i have ever used.

They advertise delivery service under an hour, my estimated wait time ALONE was “89 minutes,” that’s not including the time i spent playing russian roulette with vapes trying to figure out “what they had in stock”. turns out, the shop was just saying they didn’t have any of the flavors i wanted in stock (substituted about 15 times by the end of it, repeating flavors). FINALLY got through to support after waiting 20 minutes & guess what, they MAGICALLY had the flavor in stock that i wanted - one that they had said wasn’t in stock, hmmm 🧐. guess what? that was the FIRST time i used the app. i absolutely tried to give this app a few chances (5 to be exact), i ordered off here 5 times in an attempt to be able to say that it was a *decent* app, but it’s absolutely terrible. this situation repeated to varying degrees each time, usually worse than the previous experience though. ALSO - NONE of the drivers knew how to scan my ID card. NONE knew what they were suppose to do & asked me, THE CUSTOMER, “how do i scam your ID? I don’t know how to scan it to approve your delivery”. teach your drivers how to use your app before sending them on a delivery. i will be deleting this app & never using it again. don’t waste your time w this one.

CheyenneMotionless, Aug 16, 2021

Awesome And fast

My first time using app. They sent a notification that my order was picked up. They sent reminders of when the delivery will take place. They sent a notification with link to substitute one of the items that was sold out and have suggestions for replacement. My delivery guy Bryshere ( love the name) texted me 5 minutes before arrival. Since it was my first time they needed to scan my ID. It went very well. I was surprised to see that he was not wearing anything to protect himself though. No mask no gloves. He was very professional and the whole thing took less than 1 minute. I didn’t realize that tips are given through app after the exchange, so I gave him cash tip. I am so glad there are people brave and committed to their work to help those who can not or choose not to risk exposure.

homeschoollibation, Apr 11, 2020

Never delivered

Horrible customer service and horribly designed app. Beware, you can not identify the driver and the app will estimate a delivery time that will constantly change until eventually it becomes NEGATIVE minutes. Then when you call it will direct you to a automated message that will say to text a number that will hardly respond or help at all. I waited 2 hours and eventually they told me that the driver who I can’t even contact had come and I failed to accept delivery. Even though I stood downstairs my apartment building for 10 minutes when it said courier arriving in 3 minutes and even waited afterwards with not a single missed phone call and the app saying courier arriving soon. Long story short this app is crap and not prepared to deliver alcohol under any stress. Also very unhelpful when issues arise. I will never use this again.

jtf618, Apr 29, 2020

Oof

I’ve never left a review before, but I feel like this app needs it. I placed an order today and was given an estimated delivery time of 30 minutes. Well, the driver and estimated delivery time kept changing. After the third time I contacted customer service to cancel the order, because I was worried I wouldn’t be available by the time they finally arrived. I got an immediate response confirming my cancellation. I thought it was all good...Then an hour later a driver texted me frantically asking if my order had been canceled. They were outside my house! All I could do was show them confirmation I’d received that my order was canceled...but now I’m pretty sure this guy didn’t get any money from the 30+ minutes it took him to pick up and deliver my (canceled) order. We all know apps like this treat their drivers like dirt, but this really cemented to me that I shouldn’t be using services like this anymore. Maybe in the future they could consider communicating promptly with their drivers (not to mention making them employees and giving them some amount of job protection 🤷🏻‍♂️). Anyway I’d recommend not using this app.

lööpbrother666, Oct 07, 2020

Overpriced- please use Vivino or Drizly instead

I’ll start with this. The API and UX is pretty solid and it is easy to sign up. However, once you see the pricing of their products, that’s simply insane. $35 for La Crema Chardonnay (from Sonoma Valley) when you can get it for $22-$25 on the other two platforms?!? Captain Morgan for $40 (are you ok?) Sauvignon Blanc from Oyster Bay for $24 when you can get it for under $15 guaranteed anywhere else. I don’t know what their fees or charges are but that’s at least a 30%-40% higher than other platforms. Granted, I reside in Manhattan so prices might be even higher than other places but I know as a fact that the other two platforms are more price friendly than this one for the city. Evidently, I didn’t bother to order over the platform and I know from a friend that their customer support is lackluster.

MR.GLWG, Jan 07, 2021

Don’t waste your time and money!

This app is trash! I knew something wasn’t right about it from the very start because they don’t have a customer service number, but I tried to do the right thing during this pandemic and stay in the house. Not only did the guy never show up with our beer, but he lied about us not answering our phone and proceeded to yell at my girlfriend and hang up on her. Then he said he would come back, and when the ETA said he was outside he really wasn’t and kept sending us to voicemail! How very unprofessional. They don’t give you enough info on the driver either. No description of the car or how they look like most major deliver apps do. Not to mention they claim we will get a full refund but it won’t be until 5-10 business days!!! I would’ve just went to the store if I’d known they would just send us off like that. In fact I would’ve saved about $20 bucks had I gone to the store since they are obviously overpriced. My beer normally goes for $10 but I paid $16 just so I can practice social distancing. We spend $40 and got nothing in return! How frustrating right! Trash trash trash!

Nesscrazi, Apr 12, 2020

Expensive

For a pack of cigarettes it was almost 16$ plus 9$ for delivery and tax! Prices for cigarettes are already too expensive in California where I’m from they are 7$ and some change ! They should at least charge the regular 11$ since we still have to pay for it to be delivered and tax! The reason I gave four stars though was because how fast it took to get here and when you need a cigarette you NEED a cigarette lol ! Also the lady who delivered them was so kind and sweet not only to me but to my two year old. She took the time to talk to me not only did she let me vent to her about some current frustrations she prayed for us!! I tipped her almost 6$ I would have tipped her 100$ but I’m a single mom obviously addicted to cigarettes lmbo

paulafrmthaSouth, Jun 07, 2022

Terrible Experience

They list items as in stock. I order. They send me confirmation of order that delivery will take 3 to 7 days. 8 days later still no tracking number or word from them. I reach out to them bc this was a Holiday gift. Can only text with them— they have no information and tell me they have to look into my order— they then tell me they will get back to me by end of day which they never do. I again reach out to them to get a message back that says the items are discontinued and they don’t have any in stock (as they had advertised and sold me). They’re customer service people are flippant, un-caring and not at all concerned that I’ve lost a week+ for finding this item elsewhere or finding a different gift. Now I’m stuck in a crunch going I can express ship something (which will likely cost an excessive amount). Thanks Saucy, you guys Stink.

ShellZam66, Dec 20, 2022

Fraud! BEWARE

I found this app during lockdown. Overpriced, but what can you do. The card I use for this app is only being used for this app and nothing else, and I have not left my apartment for more or less 300 days. The reason I assign specific credit cards to specific apps is to recognize fraud charges, just in case.I received a call from my bank that my credit card had been used to purchase airline tickets and had managed to spend $700 from my account (not more since my card had a spending limit) but even though it had been topped, they kept attempting SEVERAL more airline ticket purchases with my name and card.Wrote to costumer service and they replied that they can only see the last 4 numbers of the card so they are not responsible- as if anyone with common sense these days would think duplicating a card requires all the numbers, and not a software- waiving responsibility and suggesting I file a police report.I have. But to the rest of you BE WARNED.$700 and it wouldve been more if they could.

Shira1030, Jan 13, 2021

Description

Saucey is alcohol delivery at the push of a button. ASAP or scheduled delivery. No order minimums.

We’ll deliver beer, wine, liquor, mixers, ice and party supplies within the hour. So why use Saucey? Picture this: It’s Tuesday at 5:59pm. You think about it, and you realize you went a whole workday without watching that Netflix show. You’d better get home soon. Going to the store takes too much time and you need your wine to meet you at home. Order now, get home... we’ll press play together without a second to spare. It’s Friday. Time to go make some stories for Monday. However, you’ve also had a long week. You are ready to rage - as long as it doesn’t involve a loud club or $12 vodka sodas. You hit the group text, offer up your place for a night of What Do You Meme? and then have Saucey deliver the Tito’s, Club Soda, and enough limes for drinks tonight and Bloody Marys tomorrow. #NightSolved You wake up on a Sunday morning ready for mimosas but not for that long line at the brunch place down the street, so you say “Hey Siri, it’s brunch time.” That’s right, max laziness reached. Use Siri to place your order and, in less than an hour, you’re brunching in bed. Get the picture yet? --HOW IT WORKS-- Saucey is the fastest, easiest and most reliable way to order beer, wine and spirits. Simply pick what you want, checkout, and your Saucey courier will be there in less than an hour - it’s that easy! --DELIVERY ANYWHERE-- We’ll deliver to your apartment, house, office, the beach, the park, the birthday party, even your wedding reception (yes, we have done weddings!)—wherever you need us. —ALCOHOL DELIVERY IN MANY U.S. CITIES-- Los Angeles, San Francisco, Brooklyn, Chicago, Dallas, Oakland, Sacramento, San Diego, San Jose, Miami, Orlando, Houston, Austin, Seattle, & Tampa Bay. Plus, more locations are constantly being added! —ASAP OR SCHEDULED DELIVERY— Whether you want alcohol delivered that minute or a week from now, we’ve got you covered. --NO ORDER MINIMUMS-- Sometimes you just want a six pack of beer or bottle of wine, we get it. We won’t peer pressure you, that’s a party foul. --REAL-TIME TRACKING-- Keep tabs on your delivery progress on a live map. Track your courier walking up to your door! --FASTEST ALCOHOL DELIVERY IN TOWN-- Our team works tirelessly to make sure an ice-cold beer can be in your hands in under an hour. Because, that’s how delivery should work, right? --CUSTOMER SUPPORT-- How can we help? Our awesome customer support team is ready to help whenever we’re delivering. Text/call us at (213) 204-9608, email us at [email protected], or tag us on social @sauceyapp. --YOUR FAVORITE BRANDS-- Golden Road, The Prisoner, Tito’s Handmade Vodka, Hennessy, Bulleit, Budweiser, Patrón, Goose Island, Stone Brewing, Grey Goose, Magic Hat, Johnnie Walker, Fireball, Corona, Dark Horse, Casamigos, Blue Moon, and many more! --WAYS TO PAY-- Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, because who uses cash anymore?