Pluckers Club

Name: Pluckers Club
Rating: 4.85382 (13114 reviews)

Food & Drink

View in App Store

Pluckers Club

Food & Drink

4.9

13.1K ratings

Age Rating

12+

Seller

White Shoes Marketing LLC

View in App Store

Price Intelligence:

Average for the Food & Drink category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Food & Drink category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Pluckers Club

Losing points

I’m missing out on a lot of points because they take forever to close your tab and you can’t scan your receipt until they do. Even after leaving the restaurant, the bar especially, takes their time in closing out tabs so they can put their credit card tips in. Since the receipt is only good until 4am, (this is where pluckers F’s you) you can no longer receive your points the next day. How about extending that to at least 24-48 hours since you are making the customers do this manually now? The card was much easier, and they were required to print out your balance every visit. SMH

Beandippp, Oct 14, 2018

Good but needs work

First let me say I have been a pluckers club member for probably 10 years now. I like the idea of the app as opposed to the card however it needs some work. First, there needs to be an option to stay signed in or at least use Face ID/ fingerprint to log in quicker. Having to login multiple times during a meal is annoying. Second the number of times I have to take out my phone and deal with the app to use the membership is ridiculous. Once when I check in, again to redeem the pluckers club special, again to use points then finally I have to scan it to get the points, but not until I leave the restaurant when my check has been closed out leaving it very likely to be forgotten. The app is also not very intuitive (and I’m a 20 something). It’s not clear what can be clicked on. Oh and it’s a huge paper waste in the number of things that get printed. Great concept and a good first version but the app and process definitely need refinement.

gjkogfxvmkuf, May 25, 2018

Crashes Every sign in

I love pluckers, but this app crashes on every sign in. That’s a shame, because it seems to happen for a lot of members with iPhone. It’s been months and one update since I have been able to earn points. I’LL BE USING BUFFALO WILD WINGS UNTIL THIS IS CORRECTED IN A PATCH. Emphasis added because Pluckers does not seem to invest in the app. Also, PLEASE allow for another way to earn and redeem points. The app being the only way is not a wise move. Buffalo Wild Wings has several ways to make it work. That’s a better customer experience.

G̃R̃ÃB̃ĨẼL̃, Dec 12, 2022

Food has gone way downhill + questionable ethics of owners

Food used to be great, portion sizes very generous. But now everything has gone downhill in recent memory.Owner has made contributions to people of questionable ethics and morals. Uses people of color as a joke by overly using their vernacular, and donates to a man who threatens to harm those same people of color. Very upsetting to learn about the latter. In a response to their owners being found out as a contributor to DJT, owners thought they could just buy PR by donating a few thousand dollars to a charity that benefits POC. I used to host all of my birthdays at Pluckers, and have been for 10+ years, taking up the entire private venue space, many guests! I order very frequently. But no more, I can’t continue to support a company whose owners support a president who has utterly split this country apart in so many ways that will take the nation many generations to fix. Just like how Chicfila’s owners are against LGBTQ people, I have never visited their restaurants and do not plan to until the owners decide to be accepting and loving of everyone. Pluckers as a restaurant is fair, but their owners racism is just too much and I cannot in good faith continue to spend my money there. Plenty of other wing restaurants in my city, and I intend to find a new favorite!

ManjuS., Jun 06, 2020

Two major issues

So, it’s hard to believe this was developed without feedback from actual PC members. There are two major issues here:1- receipts can’t be scanned until the check is fully closed out by the server. This means it could be immediately or 45 minutes from “now”, depending solely on your waiter/waitress. As a member, I have done my part by paying my $20 and coming to spend my money. Now I also have to try to scan this receipt God knows how many times, hoping my server has closed the ticket. Very annoying if I have a busy evening or plans afterwards and forget to scan it, since there is a time limit. Seems inconsiderate on Pluckers’ part to place so much responsibility on the member to be accurately credited points. 2- when ordering in the app, there is no option to mix flavors beyond the designated sauce allowance for each quantity. For example, if ordering 5 wings and I want them tossed in Baker’s gold and spicy ranch (mixed), I have to CALL to place the order. The app allows one sauce for 5 wings, which is irritating to say the lease. Aa members and obviously frequent patrons, we all know there’s an up charge to mix so why isn’t it configured into the app??? Sooo frustrating and completely circumvents any “convenience” of mobile ordering.

MissMerricka, Sep 27, 2018

User experience pro needed

The app isn’t catered to the primary usages of the app nor is the language. What they call things in the app aren’t very intuitive. They would benefit from having a UX pro to redesign this app. Also, I don’t see the benefit of checking in if the wait staff doesn’t apply points to your visit for you. You actually have to scan the receipts yourself now which I didn’t know was happening. I’ve certainly lost out on several points on visits not captured through the app. The Pluckers folks would also benefit from teaching every wait staff best practices so everyone’s doing this the same. I’ve been getting an inconsistent experience.

Moose7722, Jan 19, 2019

Good app. Still needs work.

The app is great as I don’t have to fumble through my wallet to find my PC membership card plus it easily displays my points at the top so I can keep track. The downside is the scanning to get the points loaded. I would pay my tab but then when I get home and scan the receipt, it says the tab needs to be paid first to which it has so I have to wait to scan it and if I don't scan it by 4am the next morning, I lose out. I’ll give the app 5 stars once the earning points issue as been fixed but until then, it’s gonna stay at 4.

Outfrickingstanding, Jul 09, 2018

Sending ‘test’ push notifications at 2 AM

It’s bad enough that they hired some amateur to design their app who thinks that sending test notifications out is professional, they also sent them out at 1:45, then 2:00, them 2:15 in the morning. Thanks! Your brand is really working for me now!Also: in order to get any value out of their club, you have to PAY THEM! That’s right, you have to pay them 20 bucks for the privilege of letting them track your purchases and push ads at you. I don’t think they get how this works.Anyway, app deleted. There are plenty of wing bars in town!

PacificLucy, Jun 19, 2018

Can’t use points to purchase in the app

The app and its functions have improved significantly from the first iteration. When COVID forced restaurants to offer curbside takeout the app performed perfectly for ordering and customer communication. The app does fall short that you cannot pay for takeout, using the app or online, with Pluckers Club points. When ordering takeout before COVID customers had the option of paying online or in the store. If paying in store you could pay with points. Post COVID with the transition to contactless curbside takeout the app and website were updated requiring payment by credit card. Paying by points in the app, online or paying in store with points is not an option. Please update the app and web based ordering to allow payment with points. It is the one function conspicuously missing from the platform.

Sugah_B, Jun 15, 2020

Work In Progress

The app is decently well designed and with a little help from servers it works well, but there are still some kinks to work through. Redeeming works well, though redeeming points alone is not intuitive. Can live with that compared to these two issues:The biggest issue is we had a table of 10 today with 5 PC members and all of us cashed in free app special. They were all added to one bill and then tax was applied BEFORE the discounts so my friend with 12 dollar meal had 4 dollars of tax on his bill!! Not good! Unfortunately he noticed after we left. But it shouldn't happen to begin with and that needs to be resolved within the restaurants.The other major point is that the scanning of receipts system was met with overall negative feelings by the whole party. The club cards were so easy to use by comparison and while we acknowledge that the app will be easy to use for redeeming apps etc. with a little experience, we are not happy with the added work of each member needing to scan receipts to distribute points earned among us properly. It is unfair that now suddenly customers need to take such a step just to get proper point credit for their own purchase.Hopefully with a few minor improvements I can rate this 5 stars in the future, still love Pluckers!

Zmurfanator, May 02, 2018

Description

Join the over 150,000 Pluckers fans who have already joined the Pluckers Club. Since its inception the Pluckers Club has only been available with a membership card but that has now changed. It is no longer necessary to carry your Pluckers Club membership card in your wallet.

You can earn your rewards and receive all of the benefits of being a member right on your phone. Here are some highlights of the Pluckers Club: Earn rewards for dining at Pluckers: • Every dollar you spend on food or non-alcoholic beverages earns you one point. After 100 points, you receive a $10 credit towards a future purchase. • After paying for your meal at Pluckers, you can scan your receipt to earn your rewards. Free food every time you visit: • We rotate food specials every two weeks to Pluckers Club members only. • With the purchase of two entrees, Pluckers Club members will receive a free food special on each visit. Challenges to earn points: • The Pluckers Club app provides you the opportunity to earn more points by completing challenges. • After completing a challenge, you will earn a unique badge so you share your accomplishment with your friends on social media. Free meal on your birthday: • Members receive a free meal (up to a $15 value) every year within 7 days of his or her birthday. Free birthday meal for your significant other: • Your significant other receives a free meal on his or her birthday (up to a $15 value on the actual birthdate only). Free birthday meal for your children: • Each member can designate up to three children to also receive free meals on their birthdays (up to a $15 value on the actual birthdate only). Online ordering: • Now ordering online is even easier with the Pluckers Club app. Invitation to Pluckers events: • Members are always invited to have a free meal before we open all of our new restaurants. News & events: • Always be in the know with what is happening at Pluckers. Still not convinced? You can always opt to join the Pluckers Club Lite where you’ll earn 1 point for every $4 you spend, quarterly food specials, and free desserts on your birthday, your significant other’s birthday and your kids’ birthdays.

Pluckers Club

Pluckers Club

Age Rating

Seller

Price Intelligence:

Grow your in-app revenue

Price Intelligence based on:

In-App Purchase Price (Subscription or Non-Recurring)

with the most powerful mobile SDK for subscriptions

User Reviews for Pluckers Club

Losing points

Good but needs work

Crashes Every sign in

Food has gone way downhill + questionable ethics of owners

Two major issues

User experience pro needed

Good app. Still needs work.

Sending ‘test’ push notifications at 2 AM

Can’t use points to purchase in the app

Work In Progress

Description

You May Also Like

POWER SUBSCRIPTION REVENUE GROWTH