PLANOLY: Social Media Planner

Name: PLANOLY: Social Media Planner
Rating: 4.73076 (26460 reviews)

Photo & Video

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PLANOLY: Social Media Planner

Photo & Video

4.7

26.5K ratings

Age Rating

12+

Seller

Planogram, Inc

In-App Purchases

$10.99 – $119.99

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User Reviews for PLANOLY: Social Media Planner

App not working

I’ve had this app since Dec of last year and for the most part it has been fine. I like how you can see your scheduled & unscheduled posts. It’s great being able to plan ahead and move images around and creat hashtag groups. Definitely saves on time. What has been frustrating for me is that there are several instances where I have tried sharing a post with let’s say more than 5 images and it will bomb out on Pinterest on me and not let me post. Super annoying after you have tagged 20 people and have set everything up. To get around this, I would have to post without adding all the tags, location etc. and add them all back in after my post was shared. Most recently what has really annoyed me is that I changed my IG name slightly and now I am getting a re-authenticate message, which is not letting me re-authenticate. I can’t do it by my IG info or Facebook. I have reached out and have received no response. I am paid in full through Dec of this year and would like to get this fixed. I do not want to have to “unlink” my entire account and re-add all photos and prep work because of a slight name adjustment. There has to be a better way. If not, I would like a refund for my remaining months as I am not getting the service that I have paid for.

Alccookie, Jun 21, 2020

customer service - HORRIBLE.

i have had Planoly for a good 6-8 months... i LOVED the platform + the visual aspect of planning. it made my life as a SMM seamless! THEN, i went to add 7 more IG accounts into my account (i had 3) AND the Planoly experience DECREASED. i could NOT get my accounts authenticated. i emailed more than 30 times, sent facebook messages, and COUNTLESS screenshots trying to “resolve the issue”. SADLY, their customer service is limited to email support ONLY. after ONE week of nonstop emails, i am canceling my services with Planoly. their empathy towards the situation, the ineffective customer service options, and the unwillingness to go above and beyond to assist was ridiculous. AND, when trying to leave a comment on a Facebook post regarding the issue, they DELETED it. for someone in the social media world AND a platform in the social media world i am EXTREMELY disappointed. while the platform is good the customer service is LACKING. the amount of wasted time i have spent working to resolve these issues is sickening. AND, when switching my accounts that i couldn’t get to “work” with Planoly i had NO issues with Later. sincerely,an extremely disappoint social media manager and marketing consultant.

alysmarwill, Jun 17, 2020

Love it!

I use Planoly every month and I just use the free plan. It can be confusing at first that you only get 30 “uploads” not posts. But once you understand that it’s great. I love that it posts automatically to Instagram for me and I don’t have to be available at that time to help upload it through a series of taps like many other schedulers have. I also like the shopping feature as well since I mainly use Planoly for my skincare instagram profile. It’s nice to link. The only thing that part of Planoly is missing is being to link to more than one thing. When the item is in one of the stores they use, you can link to many things. But if it’s an outside link you can only link to one thing. You also can’t mix outside links with the store links they have. Those extra features would be great for the shopping aspect. So I would suggest checking the links before you upload because it might be better to make it a stand alone product. The only thing I wish they had was a plan for $1-3/month. You got 400 uploads a month and 6 months of metrics and analysis. I would definitely buy a plan like that. But I love all the functionality of Planoly and it’s definitely worth the free plan for me. Since you only get 30 uploads, I use another app to upload more than one edited version of the same photo to see which one goes best with the other pictures.

Ashshopalot, Jul 20, 2018

Say Goodbye to Stressful Posting & I’ll tell you why..

What started out as a tool to boost my personal Instagram, is now going to be my “ace in the hole” for when I go back to my job as office manager after maternity leave! I’ve tried other tools that I’ve just not been impressed with, but this was a different story. I’ll admit, the reason I checked this out was only for the option to create and save different hashtag groups. (Which is amazing!) but it’s so much more. As a creative, I’m scatterbrained with a hundred different ideas at once. This lets me save all those, including captions, and lets me organize when I want to post what, exactly when and where! I’ve only tapped into the surface of all it does. It reeled me in right away with its beautiful and easy to use interface. I love that you can schedule posts that are ready to go. (As long as they are perfect squares?) I love that it could grow with you as needed. That you can use it for reposting, add “placeholders” for ideas you want to add but haven’t quite figured out! Lastly, when I had a question, their customer service team went above and beyond to help me out. Which I really appreciate. I will be recommending it to everyone I know who does any kind of social media work!

It's broken now!, Oct 30, 2018

iPad specific with Landscape Orientation, please

Planoly is great. I like it. I just started working on it (on the recommendation of a friend)for one account, and have been considering upgrading so I can use it for all the accounts I manage. But wait...on the iPad Pro, unfortunately, it’s nearly worthless to me. With the advent of the iPad Pro, designed to sit on a keyboard, it’s really unhelpful to have to use an app like Planoly in Portrait mode. Why would I want to hold a tablet upright in one hand and type with one finger on the virtual keyboard (or lay it flat on the table and still have to type on the virtual keyboard) when everything else I do on my iPad Pro is done with my Smart Keyboard (and the whole point of the iPad Pro is to be a bridge between a mobile and a desktop device)?? The Smart Keyboard doesn’t work as a general easel and won’t connect to the device in portrait mode, and typing with the screen on its side is annoying and not workable. Why, just use the web interface in your browser, you say? Nope. Planoly in my mobile browser won’t load the planner module—it wants me to use the app. In portrait orientation. The app version doesn’t fit my workflow, which means I may have to abandon Planoly altogether and continue with Buffer, which will let me work in the mobile browser.

Kellie Nuss, Feb 28, 2019

Great but Definite Room for Improvement

I do love this app in theory. However, there are several ways that it could improve. All of which I have submitted to their Helpdesk and none of which have I ever received a response to. I love their hashtag tool, but I wish they had the same option for tagging or at least remembered tags. I work in the wedding industry and have to tag at least 10 other vendors for each post. It would be so helpful!!Also, the drag and drop is just infuriating. I e talked to social media experts with similar feelings. The drag is super slow and pops random things out of place so you start from scratch constantly. I recommended that they have a “bank” of photos on the right with your planned feed on the left. That way you can drag and drop or double click in and out of each box leaving the rest of the grid intact. Rather than slowly dragging a photo down which pops everything else out of place. The two changes would really make it stand out above the rest.

korygarv, Jul 31, 2020

Lots of issues

It’s a great app for what it does, but I’m definitely losing my patience with all the annoying issues that it always has. Not sure if others are experiencing this as well, but at first it was a security issue I had (it would log me out and make me sync my Insta account, and then when I did sync, I’d get a notification from Insta saying I logged in from some weird geographic location which would make me worried that my account had somehow been hacked through planoly), this happened for two months so I paid for those two months without being able to use it (I reached out for help but didn’t get any). Nowadays that seems to be fixed, but it takes FOREVER to upload photos from my albums. Takes forever for the albums to load, then finally after the album comes up and choose the photos to upload, it takes forever and a day for them to actually upload— most of the time it takes so long that I end up not being able to complete the process. Considering I’m paying for it monthly and I can’t even use it most of the time, I’m really beginning to think I should just cancel my subscription.

Lacaracara, Aug 28, 2023

Doesn’t always work; inconsistent support

Update: I appreciate that Planoly is always adding new features. Being able to crop images in-app now is a game changer. As others have mentioned, I’d like the option of being able to use the app horizontally with my iPad Pro/ magic keyboard combo. Also been having some buggy issues recently; images aren’t auto posting as scheduled and now I’m unable to access my metrics in the app. Hopefully these things can be resolved soon, I’m a paying user and customer support isn’t the best in normal times, and it’s frustrating to be paying money for an app that isn’t always able to do what I pay it to do. But it’s still the best IG planner I’ve tried.There’s a lot I love about this app; it makes planning my feed so much easier I pay for the pro account and spend $8.99 a month. But often posting images in the 4:5 aspect ratio is not allowed, regardless of whatever app I use to try to use the correct ratio. I’ve reached out to customer support numerous times but have never gotten a satisfactory solution. Sometimes I can upload and auto post images in the 4:5 aspect ratio, sometimes I can’t, good luck figuring out when the app is going to allow it. It’s very frustrating, and with the less-than-helpful support, I don’t know how long I’ll continue paying for an app I can’t always use as described. User beware: when the app is good, it’s very very good, but when it is bad it’s only helpful at best.

Lisa Andresen, Jul 16, 2020

$10 a month just for automatic postings?

This app has a lot of good selling points. However it has just as many bad options. The first thing is the price and the limit as to how many photos can be uploaded into the app just to map out how you want your layout to be. You only get 30 a month which means ideally you should only post once a day from this app so you can continue to have a flow of content to your page. The second big down fall is the price to upgrade your account to have unlimited uploads. It’s basically $10 a month. That’s insane. While it offers things such as being able to search for IG hashtags within the app, create a hashtag catalog that’s easily accessible and a gorgeous design. Another thing that reaaaal irritates me is how the photos has to be moved when mapping feed. Photos as basically just pushed around so it bumps the whole feed and messes everything up. You aren’t able to simply just switch one photo with a different one without every single photo moving. Definitely not worth $10. There are way better apps such as UNUM and BUFFER that can complete this service and cost a fraction of the price.

SorayaTheMoon, Oct 09, 2018

Great IG planning Tool

I have been using the free version of Planoly for about 4 months and just enabled the auto-post tool. It’s really great for weekend posting as it doesn’t interfere with family time. The only downside (and reason for 4 starts instead of 5) to Planoly’s auto post is that you can’t use the location tag or tag the brands/accounts on your photo in the app. This makes my engagement a little less on those posts but it’s worth using auto-post to stay consistent in posting and not being tied to my phone and social media 24/7. During the week I typically plan my photos with Planoly for the aesthetic and the hashtags I want to use, but post directly through IG. I will say that is a fave feature is the hashtag planning. You can have different groups for the different types of photos you post! Overall Planoly has helped me create a more cohesive feed and be more consistent in planning out the content I want to put out on Instagram. I would recommend you try it out!

Sunnystaceyd, Jul 23, 2018

Description

PLANOLY is your all-in-one social media management tool to organize, plan, collaborate & schedule your social content across TikTok, LinkedIn, Instagram, Pinterest, Facebook, Twitter, and YouTube. Edit, preview, schedule, post & analyze your social media content on-the-go. As a social media manager, small business owner or content creator, PLANOLY empowers you to expertly manage & optimize your content planning process across social platforms and simplify your social marketing.

PLANOLY is trusted by over 8 million users. We help you keep your social media organized with powerful planning tools, auto-posting capabilities, and more. From saving ideas to collaborating with teams, we’re with you every step of the way. How PLANOLY works: CREATE & EDIT - Upload photos, videos & gifs - Edit your images and videos using our professional design tools - including filters, text overlays, cropping & more - Import & edit your designs from Canva directly into PLANOLY - Splice images to create continuous carousels or connected grid images - Find trending video content ideas & inspiration each week through our integrated calendar PLAN - Upload & plan content for TikTok, Instagram, Pinterest, Linkedin, Twitter, Facebook and YouTube in our multi-channel workspace - Visually plan all of your Instagram content in one place - including Stories & Reels - Easily preview & shift the look and feel of your IG grid with our drag & drop feature - Create hashtag groups & user tag groups, plus tag locations - Use placeholders to plan content ahead of time - Add calendar notes for quick content reminders - Invite team members to collaborate and manage your content SCHEDULE & POST - Auto-Post TikTok videos or grid posts, carousels & Reels for Instagram - Schedule social posts for 7 channels at once, then get automatically alerted when it’s time to post through push notifications - Set up your posts days, weeks, or months in advance + create quick schedules for recurring times to post - Optimize your content performance using best time to post for Instagram with recommended times of when your audience is most likely to engage - Manage and reply to your Instagram comments instantly - Auto-post your hashtags as the first comment to simplify your captions - Create, schedule and automatically share Pins to Pinterest boards ANALYZE - Analyze key social media metrics for Instagram - Track follower growth & post performance over days, weeks, months, or longer - Gain in depth insights into your audience There’s even more to love about PLANOLY on web! Access a free 7-day trial to test all of our features. Looking to drive traffic to your blog, website or affiliate links? Linkit is our free link in bio solution that lets you visually highlight your top content, products, and landing pages - anywhere digitally. Looking for a way to sell your products or digital services? Sellit is our paid tool that lets you create a monetized online storefront in seconds. Sell anything to anyone, anywhere. We offer 4 plan options - all customizable. Easily add additional social sets or team members to any plan. - PERSONAL: FREE plan to manage 1 social profile. - STARTER: Starting at $11.25/month, manage 1 social set including TikTok, Instagram, Pinterest, Facebook & Twitter. - GROWTH: Starting at $20/month, manage 1 social set. Plus, get unlimited uploads to your grid and invite 2 team members to collaborate. - PROFESSIONAL: Starting at $36.50/month, this plan includes unlimited uploads, 2 social sets and 5 team members. Privacy Policy: https://pages.planoly.com/privacy-policy Terms of Use: https://pages.planoly.com/terms-of-service We’d love to connect with you! Customer Support: https://pages.planoly.com/cs/contact Instagram: @planoly Twitter: @planoly