In addition to direct, secure communication, Pigeon also makes follow ups easy with our contact management system and conversation recall. Once you’ve interacted with the business, you’ll be able to access the history, so there’s no need to worry about remembering the details – and if you need to follow up, there’s no need start from scratch or repeat yourself. Pigeon is the first human-to-human customer service platform that lets you take control of YOUR customer service.