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PayPal Business

  • Business
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PayPal Business

  • Business
18.9K ratings
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PayPal, Inc.
View in App Store

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User Reviews for PayPal Business

PayPal the highest fees as a % of money transferred ever

PayPal has become this insipid Payment Servicer that only charges fees and few know or complain. They are getting away with robbery. I am sorry the service may provide a degree of on line security, I really do not know. The day the penetrate PayPal which will be no more difficult then invading Visa the flaw will show and PayPal the middleman will be exposed for what it is. Very little. Visa lends money. PayPal Charges you for putting your visa charge through them. Since PayPal has very little money on hand per account it is so far Immune from the hackers. There will come a day when the Credit Card company's will wake up and realize the cost to self insure versus the cost that PayPal Charges is cheaper and this myth of PayPal will remove another middleman who carves dollars off small transactions. They must regulate Paypal as a lender not just a Servicer as the charges are Bank fees ,just because they lend nothing is no alibi for them to skate by and carve dollars off peoples transactions and hides in the back ground. If I was younger I would develope a system that put PayPal out of business as the provide no service but remove the head aches from Banks that are or have been too slow to catch on..

1960Daniel, Jun 02, 2019
Will never use this app again unless someone decided to answer the phone.

I’ve used this app for the first time cause it was recommended by a friend with a similar business. I was so excited to use this app and I’ve used PayPal before and it’s super reliable. So I had three clients send me money and each one was posted pending. Then it stated I needed a card on file. Well I have a card on file for the money to go to but I still went through this process. Then it stated they would send me a few cents in two different transactions within the next 2-5 business days. So now I’m waiting even longer to get my money and I don’t send out products until I receive the money. Then I keep calling no answers so I attempt to write to someone over a message system they have and it wasn’t helpful at all. I am supposed to wait 21 days for my money to get into my account or until the client confirms they have their order well of course it doesn’t give them the option to confirm their orders so my money is just chilling with PayPal while I’m needing to pay bills and get more merchandise in I can’t do so with my money being held almost a month. I’ll stick to my Apple Pay and Venmo. Thanks for nothing pay pal.

Ashlynn124, Jul 30, 2019
It’s only good for selling items online

I am electrician and I just wanted to get my clients other ways to pay the invoice so I complete a job for a customer and I invoice them and they choose to pay via PayPal which is fine PayPal charges me a fee to use their service again that is fine or where I have a problem is I have already completed the job it is 100% done and they pay via PayPal I still cannot collect my payments for 7 to 21 business days depending on how PayPal decide to pay out the invoice because PayPal is only structured for selling items online so I have to go into the payment and say that it’s already in the mail even though the job is already done and then I have to contact the customer and tell them to acknowledge that they received the item so if the customer takes time to acknowledge that or if they don’t ever acknowledge it in PayPal then what happens do I have to wait forever or is there a chance that I won’t even get paid so at the end of the day is it worth it for subcontractors to even use this service Any case I’m done using PayPal business unless I’m selling something online as a contractor I don’t believe this is a good platform to use you get charged to use their service and they make you wait to collect money that you should not have to wait for

DC.Electric, Oct 01, 2021
Simply let a customer steal from me

I am a photographer. I had a client that had paid a “non refundable” deposit, as stated on my website. A couple of days prior to her session I tried to confirm and didn’t hear back, the day prior I tried to confirm again with no response. Finally the day of her session with myself and an assistant in studio I tried once again and let her know we needed to know if she would be coming. Finally about an hour prior to her session she replied she wasn’t coming…something came up. Well, it has been a month or two since then and she just simply went into PayPal and disputed the charge of her non refundable deposit saying “she never received a service and the photographer was rude”. They opened a “case”, took the $100 out of my account, and after sending them ample proof of my deposits being non refundable, decided in her favor and gave her $100 out of my account! Basically, it’s complete theft! I don’t sell “items” I sell my time. I have five children of my own and running a small business already is extremely difficult. I have been with PayPal for about ten years, but after literally letting someone steal from my company. NEVER again. Sellers….do NOT let your customers use PayPal!

griff572, Jun 09, 2022
Scam Company

I have contacted your offices several times regarding my account being perma banned for ZERO reason. Was told this was due to my bank account not being immediately updated and this would be resolved. Now I call and they tell me it’s banned and there’s nothing I can do. I made 2 sales both of which have tracking and we’re delivered with no issues. There is nothing illegitimate about my PayPal account and for y’all to say it’s due to “Potential Risk” is absolutely absurd. Apparently your back office people are so brain dead they can’t answer a phone and the liability line are the only ones trained to answer a phone and talk to customers. Never will I recommend PayPal for anyone ever again nor will I do business through this fraud website. Something needs to be fixed in yalls system if you think it’s acceptable to perma ban someone for doing absolutely nothing and trying to start a small business using your platform. Absolute slap in the face and I am appalled by the unhelpful ness of the customer service and the lack of ability to be able to tell the customer why there is “potential risk” in my account. Refuse to talk to customers and refuse to explain your decisions. Scam company

JA reid, Aug 02, 2022
JudyPat in Texas

Love the convenience of PayPal when shopping . . . BUT when shopping on eBay, there’s a problem. It’s when PayPal “freezes” my credit cards for no good reason . . .FOR ME. Right as of this minute, I have eBay sellers clamoring for payment due to my two Visa cards being “cards non grata” only to PayPal. I have arrangements with a few fav & frequent sellers that allow me to buy by the month saving me lots of shipping costs. This somehow doesn’t fit PayPal’s algorithm for shopping so my credit cards get “whacked” like PayPal knows everything. These sellers that I’m paying are the top sellers on eBay, by the way. I may have to go to another way besides PayPal, there must be one! Tomorrow I go pick up new cards. PayPal, if you’re reading this, keep your mitts OFF THESE NEW CARDS! Of the two Visa cards I getting replaced, the credit card is the third generation due to your freezing of my card. There was never legitimate concern over the sellers that I was paying. Hear me, PayPal?

JudyPat, Jun 05, 2019
Faithful PayPal user

Omg I have been with PayPal since 2005 and haven’t looked back since. PayPal is easy fast secure and so pleasant to work with. Never in my life have I been so satisfied with one company so much. I have had multiple attempts from crooks in Arizona trying to steal my PayPal debit info and PayPal always seems to amaze me with they’re tactics at catching them before they try to get my funds. This world is terrible at stealing credit card info and seem to find a new way all the time at getting card info without having the actual card in hand, but PayPal always seems to be ahead of them and I am so thankful for that. PayPal is the best online bank and it’s such a pleasure to be a part of everything they do. Thank you PayPal for always keeping me in the loop and keeping my funds secure. Without PayPal omg I would be lost and have to result in using an outside banking source. PayPal is definitely highly trusted and secure and I would recommend PayPal to any and everyone

Muffinismylovers, Dec 04, 2019
The downfall of PayPal.

I don’t recognize this company anymore, before the split with eBay I could get PayPal on the telephone now I can’t even get them to respond on the Internet they don’t answer telephones anymore. Their first excuse for not having phone service was to blame it all on Covet 19, now they just tell you to go to there website well I’m on their app and engage with a person I think, and that person never answers my first question or any questions. I have money tied up with this mess PayPal has become, an embarrassment I can’t find the money that’s been sent to my company account which means I can’t transfer it into my business account and I don’t have an answer for the company that sends me money monthly because I can’t get anything answered from PayPal. I will call that company in Chicago and let them know to skip PayPal and send me a check PayPal has left me with no other choice 4 1/2 weeks is a long time to wait for your hard-earned money I ran dozens and dozens and thousands of dollars through PayPal and eBay a year ago but. That was then this is now, goodbye PayPal forever. Jimmy Papa Fort Worth, Texas

PapaDrums1, Feb 16, 2021
Customer Service

PayPal keeps acting weird l need help figuring out a problem managing users I’ve been contacting in message center, and out of now where l start getting this message “Our apologies, but messages are currently unavailable. Please close this window and select another contact option.”I don’t know why I’m getting this I’ve been just trying to get help like normal. Also l called their business phone number but I’m never connected with a realtor person instead a robot. I really don’t like robots especially with customer service calls ugh. I really just need to get it to contact with support to resolve this situation so l can have my Virtual Assistants fulfill orders, the problem is they’re not located in the U.S, but PayPal keeps identifying their region as U.S. but now it’s really hard to get in contact to resolve this issue. I don’t know l thought PayPal would be good for the business, but if this problem can’t be resolved, because PayPal wants to block me when I’m just asking questions l might just have to go use Square or something else. Or just wire tap to pay my suppliers...

trash venmo, Jan 05, 2021
Nothing worse than PayPal

NEGATIVE 10 STARS!!!! We have 2 service companies that we operate and we didn’t learn the lesson the 1st time using PayPal to accept CC. For one of the businesses there were other FREE ways to get paid and access those payments immediately and customers were elated because there were no CC fees to pass on to them; so PayPal CC processing was eliminated. Unfortunately in the new company, some people wanted to pay us with a CC and we signed up for PayPal PayPal forgetting how abysmal PayPal is. It is the worst. If you have a service business and can find some other CC processor, do your business a huge favor and use it!!! Stay away from PayPal!!! I’ve read other comments about PayPal holding a payment for 21 days. PayPal claims that this is on the basis that ‘new sellers’ have a higher number of charge backs. Absolute nonsense. Old and new businesses have charge backs. They should pay interest on the money they ‘hold’ as it could have turned over a profit many times for the business owner had they had access to it. Having it sit in PayPal’s account, making money for PayPal, while the business owner waits to get paid for work already completed is ludicrous.

User1001001, Feb 05, 2022


The PayPal business app is the best app available to send invoices, track sales, and manage your money for merchants with businesses of all sizes. This app takes on the role of business manager for you while you’re busy working on your business instead of in it. This is more than just an invoice creation app.

With the PayPal Business app for iPhone, you can: •Make and send invoices quickly with an easy-to-use invoice maker •Manage your money and sales •Track online account activity •Transfer money  •See monthly, quarterly and yearly sales trends at a glance •Access your customer info quickly  SEND INVOICES AND GET PAID Create, send and manage your business invoices quickly from the PayPal Business app. PayPal’s invoice maker also makes it easy for small business owners and merchants to send payment reminders to customers directly from a mobile device to save you time from tracking down payments. Get paid in less time and with less headaches. MANAGE SALES AND ACCOUNT ACTIVITY  See your daily sales, and view your business’ monthly, quarterly and yearly sales at a glance. No more guessing on how your sales are performing! Make smarter money management decisions with updated sales trend information exclusively for your business. TRANSFER MONEY  Move money to your linked bank account, issue refunds, and send money with just a few taps. Save time and frustration by skipping the bank lines with this mobile money management app. Small business owners and merchants love this flexibility and feel like they have a finance manager in their pocket. ACCESS CUSTOMER INFORMATION  View customer transactions, including processing and invoicing histories with the PayPal Business app. You can also check contact information and get in touch with your customers directly from your mobile device. It’s also easy to import your contacts too! The PayPal Business app offers small business owners and merchants a quick and simple way to make and send invoices, get paid, and manage your money right from your phone. Finally, a small business app that fits your lifestyle! Need to accept credit / debit cards on a mobile device? Try the PayPal Here mobile app! Just another example of how PayPal is caring about your business.

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