Nasty Gal Shop Online Clothes

Name: Nasty Gal Shop Online Clothes
Rating: 4.7546 (24215 reviews)

Shopping

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Nasty Gal Shop Online Clothes

Shopping

4.8

24.2K ratings

Age Rating

12+

Seller

Nasty Gal Inc

View in App Store

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User Reviews for Nasty Gal Shop Online Clothes

So many bugs/incompatibilities with new Apple update

Clicking some product items doesn’t click through to the product detail page. When editing the billing info, I can’t click save information with out clicking “next” through every field to save. When trying to to see how I can not pay for shipping, it directs me to a blank page. Overall I was able to check out and buy but it was clunky and I couldn’t see certain products through the app that I had to view on web. Was supposed to get an extra 20% for using the app and when I added it to cart it took off…. $0.60 from a $70 order. Uninstalling app immediately

Best dump of my week, Jan 27, 2022

I WOULD RATE 0 STARS IF COULD

The clothes look nice on their models! But they actually sell you slightly different and cheaper clothes than the ones you see. I ordered a skirt either a size 0 or xs because it looked super cute in the picture, then when I got it is was realistically a size 6 and had a different number of buttons than the skirt in the picture. I could have used it as a parachute for my small legs! THIS CLOTHING SITE IS A SCAM. I spent close to $400 worth of clothes!!! I wanted to return all of them because they were either super big or super small. One of the shirts i could not even pull past my chest area, the seams started to tear. That shirt was a size small and I’m typically a petite person. I was willing to settle and keep about 5 items. Then I realized that their refund policy stated that you must return 30 days since the items shipped (not arrived) well my time was already up because the shipping had taken so long.

frangdhrh, Apr 12, 2020

DO NOT ORDER FROM NASTYGAL!

I am trying to return items that do not fit me, but I cannot pay for the return label and keep getting an error message saying there is an issue with my card. However, nothing is wrong with my card. I have tried 3 other cards, and I keep getting the same error message. I have contacted customer service, and they’re telling me I’ll have to pay for the return on my own, which means I’ll be paying more than the clothes are even worth. They are super unhelpful, and their return policies are deceitful and misleading. I told them I would gladly give them my card details so they can process the return on their end, and they said they are unable to. There is clearly something wrong with their website, but yet they have zero interest in helping me out. Poor customer service and terrible cheap clothing. Take your business elsewhere. Everything is always 50-80% for a reason! Cheap and a scam.

janeyyy1, May 04, 2021

Sizing is unreliable

There sizes each item is so sporadic that it’s almost a gamble buying from them. I am usually a us 2. However this store tends to run small so I follow the sizing of the models. I order like 6 items all in a size 6. And each item ranged in size of too small or too big. One coat I bought in a size 2 was too big for someone who wore a size 16! And they refused to waive shipping.Honestly too much of a gamble to shop freely if you have to pay the cost of return shipping. Definitely not worry free shopping . Your better off purchasing shoes since those sizing is much more accurate

kat dum, Nov 18, 2021

Fast fashion is embarrassing.

It’s disgusting that this company (and many many others) are selling clothing at THIS low of quality for these prices. I’ve placed multiple orders and I have been thoroughly shocked at how terrible the material and design is. Crooked, misprinted, you name it. It’s practically theft what they’re doing. Advertising one thing and sending me cardboard and paper sewn together with a cheap design. I’ve literally opened up orders just laughing in disbelief. ‘Everything is 60% off!’ But items all have different and much higher original prices than they did last week. It’s so sad. It really is. Don’t waste your money! Go to a local shop and support your community. Same prices, insanely different quality AND experience.

mayaraehart, Feb 17, 2022

Never received a refund

I actually really like the clothes and wanted to order more in the future. I wanted to return some jeans I loved for a smaller size. But had no idea it’ll be such a hassle afterwards! My main problem is their customer service. When I mailed back my returns it said I’ll receive my refund in a couple of days. Then I emailed them back about never receiving my refund after 2 weeks. They did say they did receive my returned items back but since I purchased through afterpay that I’ll have to contact afterpay instead. Once I contacted afterpay they told me to contact nastygal! They’ll both just email you back and forth and it’ll go nowhere! I’ve never returned an item before and did not receive my money back! Such a rip off!

Mellcf17, Nov 22, 2019

Poor Quality, Challenging Retuns

Just like the previous reviewer, I got an email 4 days after my order that an item was not available. Of course it was the piece I was most excited about. About 23 days from order date I received my package. I’m trying to return 3 of the 7 items I ordered. The “download label” for returns just takes me back to “initiate return.” After 3 attempts I clicked on “need help” and “contact us” and again after 3 attempts of clicking on both for the screen to lock up I gave up. Blazers were cheap fabric with bigger shoulder pads than I ever saw in the 80’s. A sweater I’m keeping appears very similar sweater I paid triple the price for. Hopefully it still will after I wash it. I’ve finally accepted that you get what you pay for.

nancy11918, Oct 09, 2021

Hit or miss, needs better shipping and review system

The app itself is pretty user friendly and functional. But I think the clothes are hit or miss. They really need to work on their shipping and updating the shipping information. I’ll get an estimated delivery date only for the items to arrive 2 weeks late. This has happened 3 times so far. So I’d be aware of that. Another thing I find weird is that there isn’t a place to read reviews OR write a review for an item. So you’re kind of just taking a shot in the dark on if the items are quality or not or what the fit is actually like. It would be great if there was a section to rate items.

Shakarealz, Feb 21, 2022

Not worth it

When I received my shipping notification dayssss later after purchasing they told me some items got canceled because they were out of stock that’s sad because those items I was most excited about so they had to give me a refund. The quality of the tops are so bad it’s like shein clothes but way more expensive ! The only good quality items were the sweats they were actually soft and thick but the tops were see through and feels like it could be torn so easily. Please note if you’re short like 5’4 under DO NOT buy there pants or any bottoms because the length to their clothing are to high rise & so long on the bottom for a short girl but if you’re Tall the bottoms I bought were pretty good quality. Except one of the pair which wasn’t sown all the way so there was a hole in the pocket but they did offer me 50% refund since they don’t do exchanges. Also shipping cost 10$ no matter how much you buy in the USA but it was quick. Personally not buying from again.

unosuckssodou, Sep 09, 2020

DO NOT WASTE YOUR MONEY

After having my package mailed to my billing address, not my shipping address, this app failed to inform me my package arrived early… normally a good thing, but since the window for reporting missing items is so short and they based it on the delivery date which was early, by the time I was able to track down my package and get it, this window had passed. Nasty gal refused to resend the missing item that was less than $20. To them, it’s nothing. Especially on an order almost $300. I’ve always been a loyal customer to nasty gal even with the poor quality clothing that comes damaged, in terrible packaging, and improperly sized… very unfortunate they will be losing my business and my clients that I recommend as well.

Visuals Of Bee, Apr 20, 2022

Description

Hello, world! Meet the new Nasty Gal app. Shop for cute stuff with perks as a NGVIP, checkout with speed and ease, track your order at any time, keep up with your fave pieces by adding them to your wishlist, order with Apple Pay, and stay in the loop with notifications!

Everything you love on the site at your (literal) fingertips. Shopping just got easier. The Nasty Gal app hotlist: · NGVIP - get unlimited next day delivery for a year + exclusive offers! · Fast & Secure Checkout - shop your faves with speed and ease. · Apple Pay - check out conveniently with less steps. · Track Your Order - keep up with your order as it heads your way. · Wishlist - save your fave pieces for later. · Notifications - be the first to know about exclusive offers and our latest collabs.