I’ve been using Episodes & Dreame to read before bed. I came across this app in a Facebook post, and thought I’d try it, as the story in the post caught my attention. It didn’t bother me too much in the beginning, to wait the 4 hours for gems. Then, I found that it doesn’t refresh when you miss that 4 hour mark. Therefore, wait 24 hours, and you only get the gems for 4 hours. Seemed like a pain, but could tolerate. Until last night, when I’d taken the time throughout the afternoon evening to check in/collect gems when I saw it on my notifications. After reading a bit, the baby stirred, so I left the app and tended to him. Once I came back, it showed 30 gems (which would’ve been correct) but it was frozen. When refreshed, it stated 1 gem. There’s no way in the app or anywhere I’ve found to contact support. I’ve bought gems a couple of times in my other apps, but I refuse to, in an app where they basically try to force you to buy them, or have no support system in place for glitches or issues. While I’m already into this story that I downloaded the app for, I’ll keep it and read until I’m done, then the app will be deleted. It’s too bad, really. Has some interesting stories, and I realize that it provides these writers a way to get their stories out, but this app is not the way. When you find an app that makes it difficult to contact support when/if it’s needed, it’s best to leave that app alone, and find another. I’ll be checking from now on.