Lumecube
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User Reviews for Lumecube
Not sure about the fuss, was very easy
I received a Lume Cube Pro for Christmas. Upon opening the box, the only instructions were the four steps on the insert and the Pro paired right off. Could not have been easier. The video under “Tutorials “ helped but was not required.I am impressed with the functionality of the app. Only thing missing would be a function to report the charge of the device displayed in the app. It might be there but I did not see it.
Needs work.
Mirroring some of the other comments, I like their light products, but their software needs serious work. At the time of this writing, this software does not work with the Lumecube 2.0 or Air products, and i to continue using Lume-X. When I brought this us with tech support, their statement was “wow, thats weird”, and didn’t even bother asking for my contact details to try and troubleshoot it. As a result, I am not expecting a fix anytime soon. I hope this doesn’t mean that they are mentally deprecating older products that they are still selling.
Disappointed
When I first paired the Panel Pro with the app it worked. I liked how it worked and wanted to use the app to control the panel pro for an outdoor photo shoot. The next time I turned on the panel pro and the app it did not work. The app showed the panel pro but would not turn it on.No matter what I did the app was not going to work. I’m disappointed that there has not been an update to fix this problem.
I Have NO idea what’s going on….
Holy Crap! I almost didn’t download this app after reading the horrendous reviews… And multiple reviews that stated that the 2.0 LUME CubesWould not pair up with this app! Well, all I have to say is I have the Lumecubes 2.0, and the second I launch the app there they were on the screen ready to pair! All I had to do was hit the button! I’ve never seen pairing so easy! The app is laid out well, it does exactly what it’s supposed to do… So I have no idea the problems that you guys are having, maybe some people just should not have tech! Lol I sure know a LOT of people that just need to stay away from “Tech”, Just doesn’t agree with em! LolGREAT APP!GREAT LIGHTS!
Don’t bother
The app requires you to get the panel in Bluetooth pairing mode, but doesn’t say how (long press on the power button, as it turns out). Then it wants a serial number...but there’s no serial number on the device, or the box, or the documentation. And at the bottom of the device registration page is a checkbox for “I agree to receive marketing emails” that can’t be unchecked. I like their panels, but this app is garbage, and I get the impression their company may not be the most ethical you’ve ever seen....
No Bluetooth connection
Panel Pro will not connect to app. No detailed setup directions online despite enclosed literature stating there is. Panel works fine, but greatly disappointed with support.Update: After searching website, found information on how to activate Bluetooth on Panel Pro (watch videos, not intuitive). Hold on/off button for 8 seconds and Bluetooth symbol appears in display. Would have been a great thing to mention in the enclosed literature.
Ignore the other reviews
Besides the bluetooth mode not being shown on the documentation none of the other reviews seem to hold water.The app wants you to register the device serial number by typing in your contact info and it pulls the serial from the bluetooth connection, you dont type it in. The marketing checkbox is off by default and setup took me around 30 seconds. App is super easy to use and i have no complaints
Phenomenal
These review may must be from a different version of this app. The first thing I did was watch the video tutorials, everything works solidly. I just purchased the panel pro and the app is a must-have.
App needs a lot of UX attention
The lights are great. However, the app needs a lot of UX attention and the overall CX of the product needs better attention. Directions out of the box are a mess and nothing is intuitive. I had to fumble around to figure out how to put the device into Bluetooth pairing mode (none of that can be found in the literature that comes with the the product, online, or the on-boarding process when you launch the app (there is no on-boarding currently). The user experience of the app is horrible and it’s obvious that there were no UX designers involved in any of the process. Im looking forward to this app improving greatly if the company gives the user experience proper attention.
Still a terrible app
After about a year using int these lights for photography and video calls, I love the color panels. So how is the app so bad? Nothing works quite right. Most recent problem: ability to save favorite colors seems to have just disappeared. The color wheel for selecting color is terribly small and inaccurate, even on a large phone. So if you want a specific color, you have to cycle through hundreds of colors manually on the panel. Please fix the app!
Description
The Lume Cube app is a smart control panel for your Lume Cubes that allows you to easily adjust and control your lighting from the palm of your hand. Adjust settings like brightness, color temperature, color, strobe speed, and lighting effects from your phone to fully control the exposure, mood, and clarity of your scene. Advanced functions like light grouping and color sharing make the Lume Cube app a must-have when shooting with multiple Lume Cube lights, or when you're shooting with friends.
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