Keepsake: Frame Your Photos

Name: Keepsake: Frame Your Photos
Rating: 4.92691 (27227 reviews)

Photo & Video

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Keepsake: Frame Your Photos

Photo & Video

4.9

27.2K ratings

Age Rating

Seller

Keepsake Inc.

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User Reviews for Keepsake: Frame Your Photos

Framing easy as 5 stars!

I discovered the Keepsake Framing app through an IG advertisement. Framing pictures was easy. There are a plethora of framing options and size. Once you select your frame and size you can see how your frame and picture will look. The prices are reasonable consistent with other online framing services, including Walgreens. After placing my order, I received a time-limited coupon for additional orders made within two hours. I, too, am pleased to support a small business that frames in California. My only critique, albeit minor, is the only matting option is white. I hope there will be additional matte color options in the future. Finally, Hannah, from KeepSake, personally communicated with me to answer questions and checked to see how I liked my order once delivered. This personal touch was nice especially in a crowded marketplace where online services are often impersonal.

alfredgperez, Aug 02, 2018

Love my picture!!!

The Keepsake app is SO easy to use and there’s such a wide variety of options that expand depending on the picture size you select; anything from a basic canvas piece to an ornate gold frame for the eclectic folks out there (hi! 👋 haha). The pricing is really reasonable, but when that happens, obviously I become slightly concerned about the quality of the product I’ll receive. However, in this case I gambled- threw that pic in the cart then kept my fingers crossed hoping that whatever showed up didn’t look like something my nephew printed off and hammered together in the garage. So the day it arrived, I was so excited to open that box, but was equally as nervous and I must say......I was shocked. It was SO well put-together and the photograph looked really professional- way better than what I submitted. These guys know what they’re doing- that’s for sure! And oddly enough I came across Keepsake right when I was starting to put together a framed picture collage wall so now.......I have 6 more in the cart. Not even joking. Lol. Oh! And then a few days after that I received an email from one of their support reps, Hannah (who was so so nice) asking me how I liked my purchase which I thought was really cool. In summation- I was very impressed and am officially obsessed (and apparently a poet) Haha.

Bareflox, Mar 21, 2019

Keepsake - keep being amazing!

We went to Italy this fall and wanted to have reminders of that time beyond looking at our phones or reviewing our social media posts. I think I randomly saw Keepsake on Instagram and it was SO easy to choose the frames and upload my photos. I actually couldn’t believe how simple it was! I got an email from Hannah from Keepsake a couple days later telling me one of my pics had low resolution and she asked if I could send her another choice. I emailed her another picture and she did everything - no worries on my end at all! My 4 pictures were delivered professionally wrapped in bubble wrap shortly after we emailed and they’re really beautiful! Everything about this product is exceptional. I never write reviews but happy to share this one. If you want a great customer service experience, super easy ordering and your memories set in crisp modern frames, definitely try Keepsake! (And visit Tuscany if ever get the chance :)

ccbhome, Nov 29, 2018

Customer 4 Life

This was my first purchase. I bought the canvas 16x20 photo for a present and told my friend to FaceTime me so I could see her reaction and see what the canvas looked like. She was surprised and fell in love with the gift! On the day the package was delivered it was raining, but the canvas was still in great shape. The packaging was great and I love how each canvas is made by hand. The other great touch is the card. Make sure to add a picture because the card could be a momento too! Keepsake will send you an email to help you track your package and gives you updated. They made and delivered the canvas in 5-7 business days as promised. The special touch I really appreciated was the follow up email that was sent to me directly to verify my satisfaction. The email wasn't generic (at least it didn't seem like it was) and when I responded, I got another personal reply back. Great customer service is hard to find now-a-days, but Keepsake is everything you need: great quality, selection, prices, and customer service. Keep it up!!!

Fa8ulo5, Mar 03, 2018

Amazing!

The frames are high quality as well as the prints. I received them very quickly and well packed to prevent them from damage. I thought the price was a little high when I ordered them, but once I received them I felt it was completely reasonable. The frames are much higher quality then ones you would by at a box store or craft store. Very solidly built and beautiful textures and colors. After I ordered them, I realized I had forgotten to check that I wanted a stand for one of them. I wouldn’t have said anything, as it was my own fault. However, when I was asked how I liked my order and I mentioned my mistake, they immediately offered to send me the stand free of charge! I will definite be using them in the future! It made getting a picture from my phone photo album to my wall one of the easiest and professional ways possible. Step 1. Sit in bed and order from my iPhone. Step 2. Wait a couple days. Step 3. Arrives ready to be hung or set on a shelf. These would be amazing gifts for parents or grandparents. Personal and high quality.

Girly girl 234587, Aug 23, 2018

Bad Customer Service

Update at bottom:I ordered a port frame. It arrived and I loved it so much, I ordered the same photo to be printed in the ballast frame. When the ballast frame arrived there were gaps in the corners of the frame, marring from the tools they used, and the cork on the back was protruding to where you could see it from the front. I sent pictures and they immediately sent me a replacement that was also damaged. There was a dent in the frame, and there was a bubble in the paint of the frame. They said it was not significant enough that they would replace it, because they said I would be unhappy with it as well. If you sent me good product to begin with I wouldn’t be unhappy. How was I completely happy with the port frame and not the ballast frames? It was bad product, bad craftsmanship, and bad quality control. Not to mention bad customer service. I loved my port frame, and looked forward to buying many more framed photos from this company, but the bad customer service, and somehow making it my fault that I’m unhappy with the terrible quality of both ballast frames...you have lost my business.I did received a refund for the ballast frame, only after I asked for it.

kimly87m, Feb 10, 2018

Great product, GREAT Customer Service!

I have ordered several framed prints from Keepsake. The process of ordering is incredibly easy and the choice of frames vast. The workmanship is excellent and the frames are high quality. I recently placed an order for several large prints and frames. They arrived in a huge box and were encased in more bubble-wrapped than I could imagine. Despite this, the corners of all three frames were damaged. I took some photos and sent them to Keepsake. Within hours I received an apologetic email (even though it is the shipper’s fault) and an offer to re-do the work and expedite shipping. I expected them to offer a replacement because I know it’s a good company who stands behind its work, but the effort to make me happy was second to none and something Keepsake took VERY seriously. I am more than impressed and give them the highest recommendation possible. I am a customer for life!

Mattice777, May 15, 2021

Exceptional quality product

My expectations were exceeded with the purchase of my first 2 framed pictures. The quality of the printed photo is top quality, the frames are beautiful (they look much better in reality than the pictures on the app), the fitting and mounting is on point, and the extra touches just really make this an outstanding experience. The frames come with a nail and mounting bracket neatly attached in a little plastic packet (such a thoughtful touch - and nobody else does this!), and there are small round corks on the frame edges to prevent sliding. The box and packaging that the frames come in speaks of so much care for the product and your enjoyment of the entire experience. I ordered photos of my dearly beloved dog who had passed recently, and feel that this company takes seriously honoring the beings I hold deep in my heart. App is very easy to use. The whole experience is highly recommended.

NikkyPhoenix, Nov 03, 2020

Great experience

A few years ago I decided to print and frame some photos. I did not do a lot of research on services, and ultimately ended up printing multiple versions of a picture to get just the right size and crop, and spent over $150 on a handful of frames. All in I probably spent over $200 and several hours framing a few pictures. I share this to compare to my experience with Keepsake. I recently placed an order from the app on my phone. The order shipped within a week. My mom received 2 photos of her granddaughter which promptly got hung on her wall. The whole experience cost me significantly less than a couple of years, the pictures look beautiful, and I spent a whopping 10 minutes making my photo selection. Grandma is also super happy to see her granddaughter every day. My wife has used Keepsake as well. She needed to update her order to expedited shipping after placing the order so it would arrive before she caught a flight. The team was attentive and rushed the order to her without any trouble. My experience with the customer service team has also been very pleasant. I strongly recommend this app to anyone who needs a quick gift idea, wants to share memories w family, or simply wants to spruce up their home. Great company.

PQB1978, Oct 03, 2018

Great Customer Service!

I had read about Keepsake in a business article about the top 10 framing companies and Keepsake was listed as one of them. I had an old photograph of my Mom with her parents (who passed away) that I wanted to give to her for Mother’s Day. Every framing company online where I tried to upload the old photo could not frame it, because they said the quality was too poor. Keepsake came to the rescue and was able to frame the photograph and the photo did not look blurry upon receipt. Because of all the new policies, due to the pandemic, I started getting worried because of the shipping. I did not want to be empty handed for Mother’s Day. In a panic, I reached out to customer service and Hannah (from Keepsake) was able to explain the shipping policy and within another week, I received the frame. It came in a cute yellow shipping box. I was super excited and my Mom cried when she received the photo/frame!! Thank you Keepsake! And thank you Hannah for your quick customer support and patience with me (as a panicky customer).

Thank you Hannah!, May 14, 2020

Description

Keepsake is the easiest way to turn your photos into beautiful framed prints, delivered to your doorstep within days. If you’re like us, you’ve probably got 7,000 photos on your phone. But what usually happens to them?

Too often the moments that matter the most end up getting lost! With Keepsake it doesn't have to be that way. INCREDIBLY SIMPLE 1. Choose a photo that you love 2. Preview it in over a hundred frames 3. In a few days, receive your photo in a beautiful handmade frame PROFESSIONALLY FRAMED We want you to love the item that shows up at your doorstep. That's why each Keepsake frame is made with incredible care. Frames are individually handmade at our studio, with professional quality materials and rigorous quality control. Whenever a Keepsake order is shipped out, we are confident that it's going to exceed expectations. PERSONAL SERVICE We take great pride in offering exceptional customer service. That's probably why Keepsake consistently receives such great reviews. In addition to responding to inbound questions or concerns, we review every order before it is sent to print, and we reach out if we think there is any chance you won't love your order. If you have any questions, contact us at [email protected] REMARKABLY AFFORDABLE We work hard to provide the fairest pricing possible. For customers in the US there are dozens of options under $30. Our larger frames cost a fraction of what is typically charged at a frame shop for the same handmade quality. 10,000+ FIVE-STAR REVIEWS "I got my pics today and I absolutely LOVE them!! Thank you so much! They’re beautiful! You just never know what you’re going to get when you order something online but WOW! I’m so very pleased. Thank you again." - Crystal, Pittsburgh "I absolutely love my framed photograph. Excellent quality and a treasure to last for years to come.” - Lorene, Seattle "Gorgeous and excellent, just like it is every time! The shipment even arrived earlier than scheduled to a very remote rural address." - Tanya, Oklahoma "The prints were great and arrived quickly. The app is dangerously easy to use! Keepsake is one of the best apps invented!" - Jason, Sacramento "I love my frames! If only I could get my husband to hang them up as quickly as you guys got them to me!” - Jo, Charlotte "We love everything about it. You guys did a fantastic job and I am just beyond happy seeing these pictures hanging on the wall in my house. I will keep ordering from you guys! Thank you Keepsake! :-)” - Susie, Atlanta "Fantastic frames! The prints are better than I anticipated considering they were a mixed bag and all from my iPhone. Thanks for making it easy and affordable!” - Noel, Madison "My recent order was fantastic! I was able to hang all of my frames up and display them around my apartment, which made it feel more like home." - Helen, New York "Perfection!! I love your product!! Thank you!! Some of the best gifting I’ve done since I discovered Keepsake!!" - Frank, Boulder DOZENS OF QUALITY FRAMES TO CHOOSE FROM It's fun to instantly preview your photo in dozens of different frame options. From tabletop frames to frames large enough to feature above your bed or sofa, browse different styles and decide which is best for your photo. CREATE A GALLERY WALL Looking to redecorate? It’s easy to create the gallery wall of your dreams within the Keepsake app. Add a variety of sizes and styles to your shopping cart and a few days after you order you'll receive the gallery wall your home has been begging for. INCLUDE A FREE GIFT NOTE With Keepsake you can send a thoughtful, personal gift in minutes. And better yet, the app makes it easy to include a fun gift note with your order Have anymore questions about Keepsake? Email us at [email protected] or read our FAQ here: https://keepsakeframes.com/faq/ If you’ve got a special photo on your phone, install the free Keepsake app. We would love a chance to frame it for you!