iFax: Fax from iPhone ad free

Name: iFax: Fax from iPhone ad free
Rating: 4.48841 (23982 reviews)

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iFax: Fax from iPhone ad free

Business

4.5

24K ratings

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Maplewoods Associates Ltd

In-App Purchases

$0.99 – $169.99

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User Reviews for iFax: Fax from iPhone ad free

Inconsistent fax history between computer/phone app

I am unable to view an accurate fax history in terms of saved, sent, received, delivered faxes on the phone app. On the computer, the app is up to date but, on my phone, the last 4-6 faxes that I sent are nonexistent. Only certain faxes from months ago are visible on my iPhone iFax app but are visible on my laptop computer app. I tried signing out of the app and signing back into it on my phone but it did not help. I do not understand why the app doesn’t sync across devices. Lastly, the phone app claims that my iFax accountis linked across 4 devices but does not list those devices. And, one more thing, it is rather difficult to download a received fax. I have to text it to myself and then move the PDF out of myiMessages to my desktop. There appears to be no mechanism for simply downloading the pdf to one’s computer.

AlexG, IV, Dec 22, 2020

Do not recommend you click in to this application

The trial period was full of “technical problems” from the beginning. Assigning wrong fax number and a fax that was supposed to be sent to me went somewhere else. This is a huge privacy concern to me. Unfortunately they have charged my card 2 times even though I have canceled an erroneous click during the trial period. During this trial period, I sent many communications to the customer support person, explaining this several times during the entire process. They ignored the parts of my communication about this. They then only focused on the technical aspect without addressing the subscription issues. They finally assigned a different number through the technical team, but never was the over $100 charge removed. I have now requested they have the sales person provide all my communications to the manager, and am waiting for the response. They now say I have to go to Apple. This seems to be getting worse. I will wait for response and update this depending what happens. I have given them every chance to make this right. The sales person actually said they only get paid a commission for what they do. Basically that would mean to me they ignored my requests because they did not want to lose commission. I believe this is not a good message for the company to send to customers.

BandB4evr, Jul 23, 2019

Keeps trying to charge for fee

I cancelled my account on Feb 3, 2022 and the ifax people are still trying to charge me for services. I have followed the directions to cancel the account yet the continously try to charge me the monthly fee. Fortunately the card they are using had to be replaced. I would be very cautious of this company if I were you. I have tried emailing them and no response and yet they continue to try to charge my account. Every month I get an email saying my ifax account is suspended due to non payment. Fine I don't want the service but why keep trying to charge since the account is cancelled and why doesnt ifax answer my emails asking them to stop trying to charge me. Just poor customer service. I only used them one time in the 7 day period. Then cancelled them on 3feb2022....yet they keep trying to charge me for monthly service fee not trust worthy at all

Keenearthangel, May 05, 2022

Hmm

Okay I have used this app several time to send faxes to a court house. They went through perfectly, were fast and easy to send. The DOWNFALL is the price! The first time I used it, it asked if I wanted to sign up for a subscription which I chose not to as I won’t be using it enough to pay for that. I bought credits to send the faxes so imagine my SURPRISE when the next month I saw a subscription charge to my Apple account. I was quite shocked as I had clicked NO to sign up. Thankfully Apple helped me out with that fraudulent charge. I really think they charge to much to send faxes. Especially, when to send a two page fax it cost 12 credits to send. Way to much! I wish they would lower their prices maybe more people would use this app to send faxes rather than going to a office store but it is usually only a dollar to send a fax from there.

Nanner123, Apr 05, 2018

Best Fax App I’ve Ever Seen!!!

So I needed to fax some paperwork for my EDD due to circumstances and never in my life has there been an easier app to use ! Saved me trips from going to an office store or finding someone that can help me ! Everything is pretty much self explanatory ! I recommend anyone get this app, I faxed my paperwork and they got to me right away! I have this app a 5 star but if I could I would give them a 10 because they’re just amazing ! I e seen a lot of people complaining about getting over charged but I haven’t had any billing problems so far , it’s been such a great experience and I appreciate what you guys are doing with this app and how far you guys have taken it !!! Once again thank you for making life so much easier !

RiggoGali, Apr 04, 2020

Can’t Even Fax After Paying - Took My Money

I previously had an option to pay a certain amount for a certain amount of fax credits. I paid $9.99 for far more credits than I needed to send a 6-page fax. This went fine. The fax was sent. Fast-forward to today, and I need to send a two-page fax. My credits are gone. And the app forces me to buy a subscription for $24/month to send the two-page fax. I try to send the fax, but the app says my email hasn’t been verified. How is that possible when I sent a fax without a problem and using the same email not two months ago? So essentially they take my money and I can’t even do what I paid (now twice) to do? This is the worst ever. And I’m so tired of this Millennial/Gen Z- era nonsense of emailing “support,” having your request going into some vortex, and never hearing back from anybody. Can we go back to the days when people answered a phone and to getting real customer service?

rosandyreel, Aug 06, 2020

Amazing, fast and easy

After going all over town to try and fax some important time sensitive documents and finding everywhere charged $1 per page. I had to fax 28 pages to one and another 15 pages to another so I was not about to drop that much money on faxing. So thankfully I found iFax! Another reason I adore my iPhone. This app saved the day. I did find it was a little more expensive then some of the others apps but because I only needed it for the day I signed up for the free trial. Definitely worth it if you need to fax something quickly from your phone. Made it so easy and I highly recommend this app. I tried another one and my fax never sent so this one is hands down the best!!!

Sheena Diane, May 11, 2022

Horrible Customer Service

The trial week worked perfectly. Then, after my subscriptions were charged for both a fax number and the unlimited fax service, my assigned fax number updated to a suspended status. I contacted customer service several times, received completely basic responses from them to relog the app and check my subscription status. Of course, I'd done both before contacting them. That was the last response I received, even after asking them more than once if there was anything they could do on their end to resolve the issue. So now I'm out the very hefty annual fee for a personal fax number and the monthly fee for a subscription I have no way of being able to use. I know there's a lot going on in our world right now. I do understand that. But a simple response stating "We'll look into it" is better than silence. Please refund my subscription fees. I've already deleted the app.

SlimVixen, Apr 11, 2020

Fast and Easy

This is the best Fax app I’ve ever used. So easy and simple to use. I had to send some documents to my Dr. as I cannot move from my home and this app let me do it with no problem at all. It gives 7 days free trial. It’s everything you are going to need if you are in middle of an emergency. It allows you to send exactly 10 pages or less than 200mb of data per every fax you’ll send . It also allow you to send up to 5000 documents with this 7 days trial. I Had to send 10 documents, once I’ve scanned them all and checked them, I simply hit send and in just a couple minutes I received a notification to my email and straight in the app, notifying me that the documents arrived to destination.Nothing else to say. Just that I am VERY PLEASED with this app and I would definitely pay for it if I have to send more documents in the future.

StewartPR, Jul 17, 2021

Double charged after cancellation

Tried their service back in Jun 27, 2020, on my laptop (a MacBook), but within hours decided to cancel because of some technical issues (I keep getting login errors for some reason).So I wrote to their customer service asking for a cancellation. Someone named Jovi replied to me and sent me a link that didn't work on my computer (the URL contains 'windows' in it, so I suspect it only works for Windows users, but I don't have a Windows computer so couldn't try). I asked again, and Jovi thought I'm using the iOS app and told me to ask Apple instead. After that, any email requests of mine went directly into a blackhole and no one ever replied to me.Finally I was able to manually overcome a bunch of technical difficulties to finish the cancellation process (their Cancel button was grayed out so you couldn't directly click on it). I had to do that, because otherwise they will charge me annually.And then, when I looked at my credit card bill, I got DOUBLE CHARGED, one for $99, and another one for $199. I had to dispute the transactions with my credit card company to get it back.Search online and you’ll see that it’s not just me who get charged after asking for cancellation. They do this all the time. Be very cautious!

银笺染处淡云生, Aug 30, 2020

Description

Need to send a quick fax? Trying to receive a fax but don't have a fax machine? iFax is the first and original fax app that turns your iPhone or iPad into a portable fax machine.

THE IFAX STORY - First launched in 2008, the same year as the Apple App Store launched - iFax has served millions of users who have sent and received over 20 million faxes! - iFax has been the most popular and highest-grossing fax app for over a decade OVER 5 MILLION CUSTOMERS, ACROSS 20 THOUSAND COMPANIES - Includes Fortune 500 companies and leading profit & non-profit organizations - Including Citibank, US Government, Harvard University, SAS, Lyft, PWC, 3M, Invitae and lots more! HOW IT WORKS - Send 1 fax or send millions of faxes - anytime, anywhere - No account needed, just start faxing online in minutes with the leading fax app, iFax. - Send faxes on-the-go to any fax number in the world and receive faxes from any fax number - HIPAA compliant fax app - Absolutely FREE for 7 days! WHY IFAX ● Enterprise-Grade Faxing iFax offers enterprise-grade faxing features including enhanced security, bulk faxing options, multiple fax numbers and 24X7 technical support. ● Go Paperless with Cloud Faxing Cloud integration enables you to easily import images, documents, PDF from iCloud, Google Drive, Dropbox in the app to fax on-the-go. ● 100% Safe & Private with Military-Grade Security iFax offers 256-bit SSL end to end encryption and HIPAA compliance faxing with 100% secure transmission making it absolutely safe to fax your business and personal documents anywhere in the world. ● Powerful Document Scanner iFax includes an integrated high power e fax scanner to quickly scan and fax your important business documents, personal files, photos and medical records etc. ● Multi Platform Support iFax offers cross-device availability so you can send & receive faxes from your iPhone, iPad & Apple Watch making the faxing process hassle-free for both businesses and individuals. ● 24/7 Technical Support Our technical customer support staff is available 24/7 to help you with anything and everything faxing. ● No Fax Maintenance Overheads With iFax, you eliminate the need for a fax machine thereby saving on your fax maintenance charges and reducing pressure on your IT resources. So that you enjoy ‘Top- Notch Faxing’ without spending money on building a fax infrastructure. SUBSCRIPTIONS - Prices vary based on selected region and duration, starting from $14.99/month (USD). - Subscription duration options include 1 month and 1 year. - The title of subscriptions will be "iFax Basic” or “iFax Pro” - A fax number will remain active as long as the subscription is active. Once deactivated, scan & fax faxes received to your number may not be accessible - The free trial period lasts for 7 days and monthly subscription charges are then made automatically to the given payment account unless cancelled 24 hours prior to the end of the trial period. - iFax contains both free trial and paid subscriptions for fax. Free trial offers are only available once per subscription per user. - Subscriptions will automatically renew unless auto-renew is turned off at least 24-hours prior to the end of the current period. - Initial payments are charged to a user's iTunes Account at confirmation of purchase. - Charges for renewal occur within 24-hours prior to the end of the current period. - Subscriptions can be managed by the user and auto-renewal turned off by going to the user's Account Settings after purchase. - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. - Fair Use Policy - iFax reserves the right to limit any or all of the above services based on what it deems to be abusive practices, unusually high usage or what iFax deems as 'Fair Use'. - Privacy Policy - https://www.ifaxapp.com/privacy - Terms Of Use - https://www.ifaxapp.com/terms *iPhone and iPad are trademarks of Apple Inc.