HoYoLAB

Name: HoYoLAB
Rating: 4.17119 (2728 reviews)

Social Networking

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HoYoLAB

Social Networking

4.2

2.7K ratings

Age Rating

12+

Seller

COGNOSPHERE PTE. LTD.

View in App Store

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User Reviews for HoYoLAB

Great Idea! Some bugs here and there, and some suggestions :)

Overall, the app is pretty cool. You have most of the Mihoyo games put in this app to check out. Instead of having to take a look at tons of different social media accounts, you can simply go to the app to take care of things.Before I start with the criticisms, none of this is against Mihoyo as a company, I’m sticking with just the app itself because that’s what I’m rating.The app can be occasionally laggy and the interface is a little confusing at first (not knowing what is what, where to go, etc.). It’s a little weird looking on the iPad, however I can’t say the same for phone since I don’t use one. Suggestion time? Oh yes it is!I believe on the app we should have a top up center for each game. I would love to buy some more Genesis crystals or welkin, however credit card is a little weird on pc and I unfortunately don’t have enough storage to download the Genshin app to use my Apple account. Therefore, a top up center would be extremely convenient and helpful. Some other nice additions would be countdowns to new updates, events, and banners. I think it’d be pretty cool to be able to see something like that so that most people won’t have to be doing the math to figure out when things are ending and when things are coming.

AliasAnonymous62, Oct 16, 2021

Only works a quarter of the time!

Love the idea of this app, but the execution is terrible. Great concept of having the map and the daily check in stuff, and love seeing fan art and being able to submit to photo competitions all from one app instead of using the website. However, every time I use the app, it will be working fine for a moment and connected to strong internet and it will suddenly stop loading things and give a network error sign on every page. I’ve tried reloading and restarting but it just doesn’t work. it’s absolutely not my internet or my phone, I’ve tested it multiple times when the problem arises. So annoying to only be able to use for a minute before it becomes completely useless. Hoping the next update fixes the issue!

Ariana m., Sep 11, 2021

Overall

This app is great overall it keeps you up to date on current events and banners allows players to share their art work and cosplays of characters has a daily login outside of 2 of their games Genshin Impact and Honkai Impact has an interactive map for Genshin Impact and even a resin tracker for Genshin so you dont have to completely open the game just to close it. It would be wonderful if they added a wish tracker to make keeping track of wishes in genshin alot easier. Other apps have them but most require you to pay for a something so convenient its a nice idea but something like that over $2 is absurd I'd feel alot better if the company themselves added this

Asta_Viii, Dec 16, 2021

Please let us change our usernames

The only thing i think needs fixing is being able to change usernames. Please let us i know so many people that are stuck with bad ones because they where unaware it would stick. I also have a question. Will deleting an account linked to your genshin account also delete your genshin? I need to know because i liked an old account to my genshin account by accident and now i cant unlink it so i want to delete that old account so i can link my genshin account to my new HoYoLAB account. Please answer this i tried emailing with no response and I really want an answer as i cant find this answer anywhere.Thank you for your hard work.

fjsgdhbsj, Sep 29, 2021

I Really Don’t Recommend This.

this app is definitely not very fun to hang around. I usually just use it for log in rewards for Genshin. however, anytime I decided to scroll through posts, look at comments, I often find some unpleasant things. lots of the character posts I see are s**ualized (mostly the female characters like Yelan I’ve seen most of), and it’s uncomfortable to see. more than half of the actual friendly posts there’s always someone there to be toxic and unforgiving, and sometimes it’s nearly all of the comments which is really disappointing. also, with a lot of the tier lists you’ll find that if someone doesn’t agree with it, they won’t just be nice and respect it but will literally be rude and disrespectful just because they feel a different way. in conclusion, a lot of the users here you’ll find to be unpleasant. I do know some good people there, there’s that I suppose, but still. my god. if you DO decide to get this app despite hearing of this in multiple of these ratings, beware.

Hiyori_Cat, Sep 10, 2023

Fun app, terrible explanation of rules and rules enforcement

I used HoYoLAB everyday. I really enjoyed the platform. However their rules and rules enforcement are ridiculous. I received two violations for copyright, with no explanation of what post was the violation or how it broke the rules. They have a three strikes rule. Three violations and you are permanently muted. My last violation said I was spreading leaked info, which I never did. Pretty ridiculous my account is permanently muted, with no way to have my violations reviewed or get a detailed explanation of how exactly I violated the rules. When you get a violation no one actually explains what post was problematic or how you broke the rules. You are just given a link to the generic rules page and told to review them.

Lambiri, Jul 27, 2022

Strict rules for posting, they will permanently ban you for any mistakes

I really loved this app and community, up until I was permanently muted for theorizing about a future patch in Genshin Impact. I had gotten warnings twice for copyright infringement for using popular meme templates to make Genshin inspired memes (apparently you have to credit the person who originally made the template which is impossible) You only get two warnings and then you are banned for life, which is extremely disappointing. I still use the app even tho I’ve been muted permanently to check in, and have asked a few times in the past year that I’ve been muted if there is any way to appeal the decision, and never received a response. There is no clear way to speak with Mods, and the rules are not applied consistently as I constantly see people share the memes I made I was given a warning for or people using similar templates. As a social media app they should have a better explanation of rules and appeal system for warnings and being muted, with mods you can actually speak too. My suggestion is if you download this app, don’t post anything because you never know what might be against their extremely unclear and unstated rules.

Lambiri, May 09, 2023

Great App!.. but a few bugs?

My friend and I saw the hoyolab app and we love it, however some notifications don’t really work for us for some reason, most specifically the daily checkin. We have it turned on, but it doesn’t notify you when it resets, so that’s a bit of a disappointment.On the topic of notifications, it would be really nice to have the ability to have a notification bell for when someone you follow makes a post. It’s just nice to be able to see a preview of the post or to be able to know what has been posted without having to get in the app and scour around. Another addition that could be pretty nice is having a messaging system so that people could talk to each other? I don’t think that I would use it often, but I like the option to communicate with others if I would like to. It would also be really really nice to see how much resin you had in your Genshin account through the app! Managing resin can be a bit scary if you don’t want to cap out, so having the ability to check it through the app would be such a godsend!Either way, I’m happy with the app so far, and I will continue to use it for my Genshin-y needs!

MjohnsonYT, Aug 07, 2021

Love the app

I truly love the app, and all the reward functions, and how it looks, everything. However im encountering a problem. For some reason, It seems that all my data on my American server isn’t there. The UID for my American server is different than the one the HoYoLAB app is suggesting. I am using the email that I’ve used, and I don’t have any other emails that I use for Genshin. And I did try linking my American server, however that didn’t work. I’m not sure if this is a me problem, that can be solved in a few minutes or if this is an actual issue that others have experienced. Im sure if there was a function where you can log on using your email AND UID, then this wouldn’t be an issue. But besides that this is a wonderful app, that has a lot of functions, like the interactive map, and the daily log in.

Nuevitas23, Apr 16, 2023

just got it today, but i’m loving it!

i honestly only got this game so i could get daily rewards for my newer account to help with leveling up, building characters, etc. but within the first few minutes it totally grew on me! both me and my brother are on it for more than the rewards on Genshin, but also for the fabulous fan art, which is either really good- so good it’s jaw-dropping!- or just absolutely adorable, the memes and any other fanfics there might be besides the Thoma&Childe one! (i loved that one btw Wind Traveler Jaime, if it weren’t for you i never would’ve fallen in love with ChiLumi and fall in love with Childe even more especially since my main is Lumine!!!) and the wallpapers that people make! i am very thankful for this app and glad i had the courage to ask my parents for it or else my life wouldn’t be the same!!! ❤️❤️❤️

PantherstarofSkyclan, Apr 05, 2022

Description

Here, players can: Communicate, discuss, explore the community, and meet new friends. Browse a variety of quality content and quickly find top posts recommended to them. Share anecdotes and fan art, inspiring creativity.

Get official information about exciting game events, staying up to date with the game. Find practical tools, such as highly informative guides to enhance your gaming experience. Come and join HoYoLAB to discover more interesting content~ We focus on product innovation and user experience. Our knowledgeable technical team is dedicated to designing and developing safe and reliable software to provide quality service experience. Our software is compatible with mainstream smartphones.