Icon HEY Email

HEY Email

  • Productivity
View in App Store

HEY Email

  • Productivity
4.7
4.2K ratings
Age Rating

4+

Seller
Basecamp, LLC
View in App Store

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User Reviews for HEY Email

1
Doesn't work on iOS 13. After signups, just a blank black screen.

So idk what's going on with this app or if it's just a scam or what. I saw that it has widgets in the screenshots though - and I know that's only available in iOS 14+, which I haven't upgraded to yet. I'm gonna go ahead and guess that's why the app isn't working for me at all. But I mean as a user that's not really my fault - the Devs should've made this app incompatible for anyone not using iOS 14 or below if they knew it wouldn't work. Very misleading to let users with older iOS versions download the app when it doesn't work for them. If that's not the reason why the app isn't working for me, well then I just don't know what the issue is. Other than the fact that after signing up I'm presented with a blank black screen that doesn't go away. Not even after restarting the app. So yeah, either this app won't work on iOS 13 and below - or it's just poorly designed and fatally flawed from the get-go. Either way it's useless to me at the moment so I'm uninstalling it.

Bling Diggity, Dec 11, 2020
5
Great step forward in email

From my perspective, this is the first serious step forward in email since Google popularized threading with Gmail. The three-part organizational scheme (inbox, newsletter feed, and receipt box) works remarkably well. The screener is a great way of reducing clutter. The ability to change subjects and merge threads has come in useful several times. And adding notes and setting aside clips—both features contribute to productivity. The privacy features are also valuable and may be the clincher for some, but they mostly work in the background.It amazes me that something this polished sprung forth fully formed, as if from the brow of Zeus. And on top of that, the interface is really pretty. A few aspects (the domain name and the term “imbox”) feel a bit gimmicky, but don’t meaningfully detract from the product’s excellence.One tiny complaint: the threading seems to be based on some identifier distinct from subject lines and senders. When friends create new threads my “replying all” to old threads, clearing out the prior emails, and changing the subject line, Hey lumps them in with the old threads on which they are based. Given the frequency with which my friends (who seem not to have discovered email groups) start new threads using old ones, this is leading to some pretty monstrous threads. But that’s a small issue.

Charles Morse, Oct 07, 2020
5
Goodbye Gmail... Hello HEY!

I have been a Gmail user since the early days of the product. But after over 15 years I have become disenchanted with the service. Ads have taken over, my data is being sold and frankly my Gmail address is everywhere after 15 years and a spam filter just can’t do enough. I have tired every solution under the sun: specialized clients, add-ons, filters/rules, labels and no matter what i used something felt amiss.Along comes HEY, and from the first pitch I saw on the service I was intrigued. Basecamp and team definitely have a set of strong I ideals and opinions on what should and should not be in the world of email, and i strongly happen to agree.Privacy... CHECK, Data Security... CHECK, Quickly sort emails into practical categories...CHECK, In-depth Search.... CHECK, Great Unique Aesthetic....CHECKI am a full convert, and only after a day of use during the trial I happily signed up, forwarded my gmail to HEY and let everyone I knew I have made the switch.Not to mention how responsive the team is to both bugs and ideas for how to improve the service. Thank you Basecamp and HEY team... I finally found an email that gives me what I have been looking for.

Choco Chicken, Jun 25, 2020
5
Excellent

I had kind of given up on trying to manage my Gmail account. Every time I tried to clean it up, it would only be a month or two before it was flooded again with unwanted messages, and random receipt and shipping emails obscuring the stuff I actually cared about. “Hey” really does put you in control of your email inbox, and successfully separates the different categories of emails that there are (standard, newsletters, transactional ones) so that you can address each of them appropriately.The ability to screen out all first time senders empowers you to decide what makes it into your inbox, and the general policy of zero ads and zero data collection is a breathe of fresh air.If you have $99 a year to spare on an email service, it’s definitely a worthwhile investment.

CivEngBadBoy, Jul 30, 2020
5
Finally a privacy-respecting inbox

I was one of the first users of Gmail, getting in on the first round of beta invites that went out. I was so enthusiastic about a company bringing the concept of email out of the Stone Age. But as the decades passed, Google dropped the ball. They dropped the “do no evil” mentality in favor of the bottom line. We all learned, the hard way, that advertising-based companies like Google and Facebook don’t care about their users, they care about advertisers. Because there’s no such thing as a free ride, and on free platforms, your attention and data are what is being sold, to marketers.Finally, Hey is here to reinvent email again, and this time for the better. Yes, Hey is a subscription service. And that’s a good thing. That means they don’t have to sell their souls, and your information, to survive. They have an actual, ethical business model. On top of that they protect you by filtering out those nasty tracking “pixels” in emails that let marketers know a scary amount of detail about you, including how many times you opened their emails, at what times, roughly where (geographically) and on what types of devices.And there’s so much more to love about Hey. The Screener, the Imbox, the Paper Trail, Reply Later, Focus & Reply, global files browsing- I can go on and on. I’m thrilled to be a Hey customers, and I think you will be too.

Evan Sims, Jun 17, 2020
2
Excited at first, now fed up with superficial roadmap

Bells and whistles are being implemented before essential functions and fixes. This is supposed to be email for work, so that's not great. Search is infuriating and has caused worse meeting-start issues than the mess that made me move to Hey. Things need to be there when you search, always. Give us a checkbox for global search at least. Then, there's the jumpy search UI, seriously, enter should "do" the search and let you just be on a real search results page, instead of jumping to any one result; or in other words, *autocomplete is not interface!* There's more besides this but I don't want to go on and on. The search issues are truly a dealbreaker. I'll change my rating when it's worth renewing again... But right now it's got a negative dollar value worse than the $99 fee. It's cost me real money and time. And I can migrate off but again... money and time.

hangtwenty, Feb 03, 2021
1
Nowhere near adequate

let alone worth the $99/year. I paid for it but am canceling. They did a good job of allowing you to organize incoming email but that’s about it. FAR too muck clicking and scrolling. No scalable view, like a list - it’s truncated emails - a total PITA because if you open one (and it’s at all lengthy) you have to scroll back up to get rid of it. No way to quickly pick several emails and trash them all at once. iOS version is the worst. The Mac version is better but only by a bit. Though I welcomed the sorting from the get-go, it takes me the same amount of time to deal with email as it used to because so many steps are needed and too much time required to click back and forth to the 3 locations one receives mail, to trash what you’ve read or might want to trash without reading, etc. And if your Net connection is sat all funky expect it to hang. Not recommended.

Klkruger, Aug 14, 2020
2
Great ideas but mediocre app

There are some really good ideas in this service that may very well change the future of email: privacy first, blocking spy trackers, different workflows for different kinds of emails, screening senders before allowing them in your inbox. All great stuff. A challenge is that the service is premium priced while offering a subpar iOS app that contains a bunch of web views that only work if your internet connection is working well. Thinking of opening an email, and drafting a response, on a plane without WiFi? Think again. Expecting basic UI to show up when you tap a button? It will, and quickly, if your internet is working. If it’s not you might not have even a reply button available. This would be a 3 star or better app if it wasn’t premium priced, but premium pricing without a premium app following the HIG and platform best practices is a 2 for me.

Mike3292, Jun 22, 2020
5
Mind-Bending Email Service

Don’t get me wrong, it’s not cheap, but it completely changes the way you interact with and use email.For the vast majority of people, HEY is far better than any other email. It asks you to sort and use your email in a specific but simple way.Perfect is the enemy of the good. Most people don’t even sort their bills/orders/newsletters out of their main mailboxes. Sure, HEY won’t give you 100 different sorting mechanisms and 50 ways to create rules, but the one or two ways it has, work exceptionally well.The best work is always created when there are strong limitations in place. The best products limit how you do things, but the options are simple and well implemented. The best systems change your habits for the better instead of fitting into your existing ones.HEY is all of these— simple, well-implemented email that will change how you use email for the better.Other notes:Take 30 minutes to watch the tutorials; it’s worth it. As long as your use case falls into the limits of the system, then it’s the best.Sure, you can spend weeks trying to hack Gmail into doing a similar thing to HEY, but unless you’re a tech nerd who’s already done that, HEY is much less work and is far better designed for most use cases.

rocketcrane, Nov 05, 2020
3
Nice design ... but not a fit for business email

No custom domains (are business users to promote your domain instead of theirs on all email sent and received - I know it is announced for future but at least you could have changed the email address in to/from/reply-to headers), no folders (how’s a giant inbox going to work after many 1000s of emails if you need to search for an email of a year ago ), completely captive service (how will you get your data out when you leave the service since it’s only on their server?), no read receipts (spying? Nothing more than bringing email on par with chat apps). Anyone who claims these features are ‘revolutionary’ are uninformed. Take a look at Polymail, Newton, Spark etc who’ve had similar functionality for years AND are compatible with existing email services. But 5 stars for great marketing : create artificial scarcity with a waitlist, and free viral marketing from a public rift with Apple.

Techexpert007, Jun 25, 2020

Description

It’s “you’ll never go back” better HEY replaces workarounds, messy hacks, and daily frustrations, with built-in workflows, effortless organization, and clever features that levels-up email in meaningful ways. Screen emails like you screen calls You screen your calls, so why can't you screen your emails? With HEY, you can.

HEY puts you in complete control of who's allowed to email you. Don't want to hear from someone? Screen them out and won’t hear from them again. Naturally grouped Inboxes are typically an intertwined mess of new and old messages haphazardly mixed together. Yuck. With HEY, new messages are always grouped together at the top, and previously seen emails are always at the bottom. Neat and orderly by default. No need to wade through the inbox jungle with a machete. Spread ’em out, read ’em together Let's say you have 7 unread emails. Why do you have to open one, close one, open one, close one, open one, close one, and so on. It's rediculously inefficient. With HEY, you can open multiple emails at once and just scroll though them, just like you would a newsfeed. It's a revolutionary way to read your emails. You'll never go back to the old way. Find files without pulling your hair out If you’re looking for an attachment, why should you have to find an email first? That’s backwards. With HEY, you get an attachment library that gathers up every attachment you’ve ever received in one organized, siftable place. Just set it aside Sometimes you get emails you need to reference later - travel info, handy links, numbers you need, etc. With HEY, you can 'Set Aside' any email in a neat little pile for easy access whenever you need it. At hand, but out of your face. Put receipts in The Paper Trail Receipts, confirmations, and transactional emails getting in your way? With HEY, you can send those types of emails to The Paper Trail where they'll be out of your way, but easy to find when you need them. Blocking email spies 24/7/365 Many companies track which emails you open, how often you open them, and even where you were when you opened them. It's a massive invasion of your privacy. HEY blocks these trackers and tells you who's spying on you. Fix bad subjects without busting threads If you don’t start the thread, you're often stuck with other people’s generic, non-descriptive email subjects. With HEY, you can rename a subject so it makes sense for you without changing things for the other person. Add private notes to any email thread Conversations may start in email, but they may continue somewhere else. Some emails turn into lunches or calls or video conferences. Where do you put the notes from those - especially if they relate to the initial email conversation? With HEY, you can add personal, private notes (and files) to any thread. This way you keep everything related to the conversation on one page, even if it didn't all happen via email. Notifications you control HEY push notifications are off by default so your phone doesn’t steal your attention every time an inconsequential email hits your inbox. However, HEY lets you selectively turn them on for specific contacts or threads so you don't miss the things you really care about. A built-in ‘Reply Later’ workflow What if you need to reply, but you don't have time right now? With HEY, just click the “Reply Later” button to move an email to a dedicated ‘Reply Later’ pile at the bottom of the screen so you don’t lose or forget it. Stop heavy senders from dominating your inbox When you get lots of emails from someone, they can take over your Inbox. With HEY, you can choose to bundle a sender into a single row. This means no matter how many emails they send you, they'll only take up a single row in your Inbox. Clean, controlled, and calm. Get off threads without having to ask Stuck on a mega email chain and want off? Good luck asking someone to remove you. With HEY, you can unfollow any thread and replies won’t show up as new emails anymore. Out of your face forever.

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