Grasshopper
View in App StoreGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,534
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Business category, $, by region
Build, analyze, and grow in-app subscriptions
with the most powerful mobile SDK for subscriptions
User Reviews for Grasshopper
You can only text 140 characters-and they don’t even tell you!
I just found out today (after my customer wasn’t receiving my texts) and after calling customer service - that Grasshopper will only send texts that are shorter than 140 characters. But they don’t tell you this anywhere on the app or website - it’s like a shameful secret. It *looks* like the text has gone through. But in fact, your customer is NOT getting the text.I’ve used this app for about 8 months so far. I can’t say that I’ve been really thrilled with the quality of the phone calls on Grasshopper, but I’ve been too busy to research other options. And I haven’t done much texting with it until now. But this takes the cake – 140 characters, and they’re hiding it! They won’t even put in error message to let you know you written too much. You’re just left in the dark, and your customer thinks you’re ignoring them. Awesome. Do not waste your time or your money here.
Worst phone app of all time
So I’ve been using this app for 9 months and I find it to be a really frustrating app to use, often times it will just not even do the most basic functions, i.e. when someone texts and you reply , often times the reply text doesn’t get to its destination, I’ve lost plenty of customers because of that... so for what I pay grasshopper to do anyone can get for free by just using your everyday phone, however, I choose to use the grasshopper app for my business so that I don’t expose my personal information to the world but grasshopper is not the app I would recommend to anyone after 9 months of use and the worst part of it is that I am stock, because I have all my business contacts on this app and I have no idea how to port them over to another platform which will work and not frustrate me every other phone call or text...I called customer service many times and it’s always the same crap, logout and log back in, or delete the app and reinstall, or reboot your device, seriously? This are fixed my dead gram-mother use to use, it is shameful how bad this app is, I really wish I had something nice to say but I cannot find anything good to say when the technology is so behind, all I want to do is text and call, and this app cannot even do that with out all kind of issues...Save your self a lot of aggravation and stay away from this grasshopper app, just use your regular phone...
AMAZING!!!
I’ve been using Grasshopper for about 4 or 5 years now and I love the service. It’s great having one phone number for multiple businesses. It’s also great having to phone numbers (biz & personal) and only be phone. My only issue with Grasshopper is cleanup. It would be great if the app had a Select All and a Delete button for app cleanup. For on going projects you may have to keep messages around for continuity but when the project is over it would be great to be able to select all or when I select a group of text or VM’s to be able to delete them all versus having to delete them one at a time. If it wasn’t for this small issue I would certainly have given them 5 Stars. Overall totally 💯 %happy with the product and my service. Definitely would recommend!
Awesome for business phone service!
This is such a great service I was able to cancel my Comcast telephone service and the expensive chat bot service I had linked to my website so clients could reach me with questions etc (that forwarded to an app in my phone). My only wish is that is had the option to have a pop up on the website. No let a dealbreaker because I am using Wix and installed their chat pop up so messages from the website go there but responses from me go to their email which makes conversations take a long time sometimes so I REALLY wish Grasshoper would give us a website pop up that worked along with this program I would even pay extra for it. For the money though and what it can do it is totally worth it!
Corporation approved !
As a corporation we have trusted the works and magic of Grasshopper to be the easy platform for communication. The tools available to make this app easy to use and the structure to be organized for day to day operations such as extensions, greetings and the ability to add in your own recordings for the extensions is amazing. 100% recommended this. You get to attempt to pick the number you want. The team members answer the calls pretty quickly. So be prepared to enjoy your coffee while on the phone with them. Haha Anyways thanks Grasshopper for making your platform easy to use and reliable. It’s like having a really great employee working for you.
Could use some helpful features
Overall it’s a good app and has been ok to use but there are two things that really get in the way of it being a great app. 1) if you add a number and make a contact, the name does not show up in the chat threads. It stays as the number. This is frustrating especially when you have multiple chats going on and have to keep tabs on who you are talking to. In a business scenario, it can create awkward situations. Please fix this issue so that we can see the name of the contact instead of the number. #2) minor: often times the app takes a minute or two to upload the new text message. It requires frequent updating until the message finally appears in the chat thread. This got a little better with the recent update but still slow. If this would be fixed, I would give this app 5 stars.
You have to live in the U.S. to use “local” calls
I was excited to use this because it’s everything that I needed, I manage two different business and I can use two different numbers on my phone instead of buying two phones. I chose the partner plan and it came out to $60 a month. I used a local numbers, posted my numbers on all my platforms, come to find out I missed many calls and text messages. Tried to call out and I couldn’t. I didn’t understand why I wasn’t able to call out. Come to find out....Because I don’t live in the “U.S.” meaning between California and New York I have to pay a $500 “international” deposit. I was told “if you live in the U.S. you don’t have to pay a $500 for international.” Ugh, hello August 21, 1959 Hawai’i became part of the United States of America. Don’t get me wrong, if she had worded everything differently then I would’ve understood. Unfortunately her delivery was wrong by saying “only in the U.S. we offer...” we use the term “mainland” for those living between Cali-New York. I didn’t bother to look up international rates because I didn’t consider Hawaii international and now I know when I look for another company to ask, “is Hawaii considered international? And how much extra do I have to pay?”
Works ok
It takes calls well. I like the distinctive ring tone and that voicemail is separate from my own cell phone’s voicemail. Making calls is nice so I don’t have to give out my own number. But that is WHEN that feature actually works. It is not reliable in my opinion. About 40% of the time, when I attempt to make a call, I get horrible feedback and white noise and cannot hear a ring tone. Once the other person answers, I cannot hear them over the distortion.Another VERY annoying issue is if someone texts the primary number, EVERY PERSON (extension) in your company who has the app loaded WILL hear a text alert and see that text in a banner alert. Only Ext 1 is supposed to receive audio and banner alerts to texts to the primary number. What is Grasshopper’s response to repeated complaints about the problem? COMPLETE SILENCE!! They refuse to acknowledge a problem that has existed since an upgrade 8 months ago.
Grasshopper helps our A-game
My husband and I own/operate a small HVAC company— he does the work, I do the administrative tasks. Utilizing Grasshopper with our mobile phones not only saves us thousands in the overhead it would cost for a full voice system, but also gives our company the professionalism we strive for in all our processes, as well as the comparable accessibility one would get from a larger company. Our existing and potential clients can contact us, leaving messages— if we are on a jobsite, hear our hours and we can return the calls when we are available. I love the customizable features and it fits our small business budget. It’s a game-changer for the entrepreneur and we are glad it’s available to us.
Made me lose out on $100,000?
I’ve been using grasshopper to run my flooring business for 3+ years. I’ve been getting complaints from customers calling in that often their calls get dropped while waiting or it just goes to nothing. And these complaints have been increasing. After finally sitting down to do some research, I looked at my “missed calls”. Over a period of 28 days, there were 59 dropped calls from the “Main Greeting”. Not knowing what this meant, I called grasshopper only to find out that the Main Greeting is the initial welcome message customers hear when they call in. Over 28 days, i missed out on 59 calls! Not able to go back any further, I have to ask, over 3 years, how many of these calls were dropped? How much business did my company miss out on? Let’s conservatively say we missed out on 600 calls per year. That’s 1800 potential customer we never got. If I landed 20% of those leads (which we average 50%), that’s 360 clients over 3 years. Our average ticket is $4,000. That’s over a $1,000,000. Truly Makes me sick thinking about it... transferring out my grasshopper number today to my Verizon account.
Description
Grasshopper customers can now run their businesses from anywhere with the new Grasshopper iPhone app: * Call and text* using your Grasshopper number (requires working phone service on your iPhone and data access) * Text in US now supports MMS and Group messaging capability * Check messages and call history * Set up push notifications for missed calls and messages * Sign & email faxes and PDFs** * Easily call extensions on your Grasshopper account * Change call forwarding settings * Make and receive calls over WiFi in areas with little or no cellular coverage*** * Easily detect suspected spam calls with WiFi calling*** Sound professional and stay connected from anywhere, always, with the Grasshopper iPhone app. Note: The app works by calling an access number through your iPhone's regular dialer app after sending a 'heads up' by data to our servers beforehand. So you need to have voice AND data access for the app to work. *Available in US only.
You May Also Like
POWER SUBSCRIPTION REVENUE GROWTH
