Icon GoDaddy Conversations - Inbox

GoDaddy Conversations - Inbox

  • Business
View in App Store

GoDaddy Conversations - Inbox

  • Business
4.5
1.3K ratings
Age Rating

4+

In-App Purchases

$12.99

View in App Store

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User Reviews for GoDaddy Conversations - Inbox

1
Huge Disappointment

My subscription is paid up for a few months but I can’t log into the mobile app. I keep getting a message saying my subscription is expired. I called GoDaddy for technical support and the guy just kept telling me wait 90min and it will work (that was 3days ago & it still doesn’t work). When I told him I had been getting the message for days his response was “Well it’s active on my end so just use your desktop.” I even tried texting and they told me oh you have to call for support. I’m running a business and now my clients can’t reach me via phone and I don’t have time to sit on a desktop all day waiting for text. Shame on you GoDaddy.

2Chuz4U, May 26, 2023
2
Missing a crucially important feature!

There are some good features in Conversations, but I cannot for the life of me understand why I can only have a text conversation with someone if they texted me first. Huh? Why can’t I initiate a text conversation with a contact like I can with SMS— but the whole point of this app is so I don’t have to use my personal cell number when sending a SMS. This makes absolutely no sense to me and limits the utility of the app. Also, importing contacts is cumbersome and buggy, and it only imports the first two phone numbers in a contact. (I have 4,000 contacts and trying to bulk import them crashes the app on my iPhone 14 pro Max 1Tb.) Since those first two numbers are usually phone and fax numbers, the crucially important cell phone number is not imported. What?? My What’s App For Business (free and encrypted), using the same number as Conversations, has access to my contacts just like my personal Whats App (free and encrypted) and SMS app (free). Why can’t Conversations do the same? If everyone in the US used What’s App or Signal like they do in EVERY OTHER PART OF THE WORLD this wouldn’t be an issue. Using the Smartline app is it an option if you already have a Conversations number. This is the only communication app that charges a fee, so I really do expect these flaws to be addressed.

Bsngs, Jun 26, 2023
1
Horrible! Beta mode - problems everywhere

It s been a nightmare to set up, to verify ( you can not verify on your I phone I noticed you can only verify on a computer! And even after all if that it still takes 2 weeks to verify even though they charge you $ 19 to verify you so you can even respond to your text messages! YIKES!! !!! None of the support team have any clue about anything ! Waiting for a call back for over an hour and still nothing! Even to link to my social media is not working correctly! ! And GoDaddy support was useless!Update: I m going to ask GoDaddy to REFUND me! I will also demand a refund for the horrible verification ($23) that still is pending for no reason! I can not use this horrible app! GoDaddy should have vetted this sub -preforming app before shuttling us over from Smartphone which ran without any of these constant problems this failure of an app gives!

Cornelia1000, Nov 08, 2023
1
BEWARE

I can’t believe that the positive reviews for this app are real. I’ve been with Go Daddy’s SmartLine service for years. Then they decide to switch to this new app. In order to switch over you need to provide a company website, tax id #, and samples of old text messages you sent for business. Then I wait a week without access to text messages just to get denied. They don’t tell you why, but will unlock your number within 7-10 days so you can move it to another carrier. How are people supposed to run a business? No Go Daddy products for me anymore. Update: They also charged me $19 to deny me. No reason given. I’m trying to port my number to another carrier. The new carrier sends me a text that they want me to reply to, but Conversations doesn’t allow me to respond to text messages.

Duvill, Nov 15, 2023
1
Could be great if it worked

Multiple issues: signs out within a few seconds, (2) not connecting and showing conversations that are in the desktop conversations dashboard, (3) can’t change the email address notifications are sent to. The contact form leads from my website go to my business email address, but I can’t change the chat leads from going to my personal login email. Frustrating. And no, I don’t want to change my login email to the desired chat notification email. I should be able to add whatever email address I want, especially ones included in my GoDaddy account.

Fellkr, Jan 03, 2022
1
Causing a communication challenge!

I am very disappointed! I had the GoDaddy line and knew the transfer to ‘Conversations’ was happening but at no point did I expect a complete shut down of my text message capability. I have been unable to text out for over a week to my clients, I am now getting random calls with only beeping sounds in the other end. I did not have this issue before. All contacts do not upload at one time. You have to upload by batches and still not all of my contacts uploaded. After a week, I get a random message telling me my review to allow texting out was denied but no reason for denial was provided. After I called tech support, the representative also could not tell me a reason and only assumed it was because I didn’t have a domain through ‘GoDaddy’. Not all ‘GoDaddy’ users are self employed and need a domain. I myself are a Mortgage Loan Officer who chooses to use a business line for my clients. I don’t need a domain because I have my own website via my bank. I’m expecting a call from tech support to clarify this issue and give me access to text. This is truly affecting my business and day to day client communication.

Frustrated w/ text shutdown, Oct 04, 2023
3
Works properly

This app has a ways to go but it’s actually very useful. I signed up for an e-commerce account on Godaddy & this app plus their other app (to edit the website and keep track of customers) is a satisfactory way to do everyday business. Very easy to update my site from my phone or pad. IF ONLY the web version were as easy to navigate. Godaddy needs to do a lot of work there. Their e-commerce plan has TONS of features but finding them and implementing them is not easy. The phone apps are better for everyday use.Needs an inverse mode. The white screen is so 90’s lol

Geza X, Sep 09, 2022
3
Logs you out within 5 secs

Couldn’t even try it out. You log in, five seconds later, it logs you out automatically. I thought it was because I had an open session on my desktop. I logged out of there, tried again. But still the same issue. I uninstalled and reinstalled the app, restarted my phone, still same issue. Please fix!

GrizzlyBearLiz, Mar 10, 2022
1
Crashes

I was really hoping this app would work so I don’t have to constantly check emails from the website. But every time I sign in, it just crashes and goes back to the sign in page. I spent three hours on hold trying to get through to someone a GoDaddy about this problem. After three hours avoiding someone finally did talk to me and it was determined there was some sort of bug or glitch. They said they would get back to me within three days but no one ever did. This App is useless. Can’t even open it. Tried it on iPhone, iPad and a friend’s iPhone. Uninstalled and reinstalled it several times with the tech person on the phone.

Imabot, Apr 04, 2022
5
Message

Now that I know how to get the messages I love it . Go daddy should follow up when we sign up . I still don’t get email notifications but for months o never even knew I was getting messages because it was not configured properly

Janegy, Jul 20, 2022

Description

Your all-in-one inbox - Streamline Communications in One Unified Inbox: Easily view, organize, and reply to messages from multiple platforms in one place. - Never miss a sales opportunity - See instant notifications every time you get a message so you can respond and convert leads into sales. - Stay on Top of Messages without Checking Multiple Apps: View contact details and message history so you can accurately respond to what was discussed; manage all customers in one app GoDaddy Conversations connects with many popular messaging platforms such as: - Chat lets you communicate with customers contacting you directly from your website. Customizations and automated chatbots help you respond to customers more quickly. - Facebook Messenger lets customers contact you from your Facebook Business Page - Instagram lets customers contact you through your Instagram direct messages and stories - Business Call & Text allows you to add a second line to your smartphone, so you can keep your business conversations separate from your personal. A GoDaddy Websites + Marketing or Conversations subscription is required to use this app.

Got a question, need help or have some feedback? Send us an email at [email protected] Privacy Policy - https://www.godaddy.com/legal/agreements/privacy-policy Terms of Service - https://www.godaddy.com/legal/agreements/conversations-service-agreement

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