GlobalProtect™

Name: GlobalProtect™
Rating: 4.31263 (982 reviews)

Business

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GlobalProtect™

Business

4.3

1K ratings

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Palo Alto Networks

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User Reviews for GlobalProtect™

Worst VPN app used

I have used many VPN app over the years, but this one is by far the worst.When you first download it it will connect successfully, but if the connection underneath changes to/away from wifi/cellular you end up in an endless loop of pop up notifications and then messages about not being able to connect to the gateway, as in that moment you have lost wifi or cellular connection. Even if you switch to another VPN profile it forces it back to GP and same spiel.You can only fully uninstall it and then reinstall to get proper connection once again. Just don’t try to turn it off or switch connection type.The Mac and Linux clients are just marginally better , though (just as with mobile) MFA integration (for example with Okta) is extremely painful at best. I love many of this company’s products, but GP ain’t one of them at the moment.

Big Husky SF, Jul 08, 2020

Please consider bring it to Mac

I understand this is not intended for Mac OS, but it seems to work reasonably well on my M1 Mac and I like it better than the native Mac version (pkg), which has a HORRIBLE menu bar icon that I cannot remove, even when I am not using the vpn.The only problem I am having with the iOS version is that for some reason, one of the SQL tool I use, Aqua Data Studio, does not seem to connect to VPN. The other tool I use, Azure data studio, works perfectly fine with this version.

Buque24601, Jan 26, 2021

Decent vpn for work purposes

Somewhat decent VPN for work purposes but it has too many ongoing issues. Wish there was some more consistency with updates.I would like to know though... why does the GlobalProtect app request access to my personal files and external hard drives??? Note to everyone, DON’T give this app access to any of your personal files. It’ll still work.

Carlos David Garza, Sep 21, 2020

If turned off, can’t connect to WiFi

If you disable this app, it won’t let your WiFi connection receive any data. The WiFi icon in the upper left of the screen disappears, even though in Phone’s Settings, it shows I’m connected. Confirmed on 3 different iPhones, on both iOS 13 and 12, that this app is the culprit. I’m forced to use this app by my employer, it I uninstall it the moment I don’t require connecting to a server behind our VPN and incur the pain of reinstalling when I do need it because otherwise, *my phone can’t connect to the internet at all*.

iOSDeveloper007, Jun 08, 2020

Like BUT Glitchy & Dysfunctional - constant crashing

I truly love google protect on desktop or laptop computers. However the iPhone app has glitches in dysfunction that has worsened over the past few months. And the app crashes at least 2 to 3 times daily, and at its worst I have to delete the app and reinstall. The app used to function smoothly, however it seems to be having more issues.

Jayne-Norah, Jul 14, 2022

Really bad… Do not recommend at all

I have to use this for school and there is so many problems with this. First of all, It won’t connect half the time, and when it does it goes in and out. This is frustrating because my school set it up so that when the Global Protect isn’t connected, you can’t do anything. And mind you, THIS HAVE NOTHING TO DO WITH WIFI OR DATA CONNECTION!!!!! Also, there are times that no MATTER what you do, it won’t connect. Just horrible service and connection. And there’s nothing i can do about it. I am behind on so many assignments now because of this thing so I really DO NOT recommend it. 0 stars.

Keira090208, May 28, 2021

Just the worst

This thing can’t reconnect for crap. When it does have trouble reconnecting, it goes into a panic mode, constantly spamming reconnect errors. It doesn’t give you a chance to fix the issue in settings. Instead it overrides anything you do to say it can’t connect! You have to uninstall it and reinstall in order for it to shut up and give you a chance to fix the issue. Don’t use this. I’m just forced to use this for work. It’s just the worst

Lock smith, Dec 22, 2019

Spams false notifications - otherwise fine

The app does its job when it comes to vpn connection. However, when your internet blips (say switches from WiFi to cellular, or from no service to service) you get a push notification that says “connection failure” - but this means nothing as the app gracefully reconnects so the notification is useless. Also if you disable the notifications the app prompts you every time you open it to enable them, which is also a pain.

Nickbl, Sep 09, 2019

Needs to save previous server addresses so I dont have to retype it every time

I would really like to not have to go into my settings and retype a new vpn address every time I need to switch to a new server. Otherwise the app works great, I would give it a 5/5 if it had a saved servers menu

oskarKG, Jun 28, 2022

Most recent system update

Recently updated my Mac a few weeks ago and global protect is no longer compatible with it. I’ve been using this app since the beginning of quarantine to wfh and Apple and Globalprotect really dropped the ball on this one. I know a lot of people who need this app to wfh or attend classes online and not being compatible with each other in today’s society is EXTREMELY inconvenient for those of us that are still lucky enough to have a job. Get it together and fix this issue.

ZPAD13, Jan 17, 2021

Description

GlobalProtect for iOS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection. Enterprise administrator can configure the same app to connect in either Always-On VPN, Remote Access VPN or Per App VPN mode. The app automatically adapts to the end user’s location and connects the user to the best available gateway in order to deliver optimal performance for all users and their traffic, without requiring any effort from the user.

This allows users to work safely and effectively at locations outside of the traditional office. Before installing this app, please check with your IT department to ensure that your organization has enabled a GlobalProtect gateway subscription on the firewall. Features: Automatic VPN connection using iOS VPN On-Demand Support for BYOD with Remote Access VPN and App Level VPN Automatic discovery of best available gateway Manual gateway selection capability Connection over IPSec or SSL Integration with MDM for easy provisioning Support for changing an expired AD/RADIUS password when the user connects remotely Support for 2 Factor One Time Password based Authentication using RADIUS, SAML Support for other PAN-OS authentication methods, including LDAP, Client Certificates, and Local User Databases Full benefits of the native iOS experience with integrated notifications Capability for enterprises to enable users to use any app securely Requirements: Supported on Palo Alto Networks next-generation firewalls running PAN-OS 7.1, 8.0, 8.1 and above Requires a GlobalProtect gateway subscription installed on the Palo Alto Networks firewall in order to enable support for GlobalProtect app for iOS. Supported on iOS 10 and later releases