Icon FAX.PLUS - Receive & Send Fax

FAX.PLUS - Receive & Send Fax

  • Business
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FAX.PLUS - Receive & Send Fax

  • Business
4.6
4.6K ratings
Age Rating

4+

Seller
Alohi SA
In-App Purchases

$4.99 – $119.99

View in App Store

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User Reviews for FAX.PLUS - Receive & Send Fax

5
So far so good.....

UPDATE : This app is AMAZING! I called my company to confirm receipt and quality of fax and they confirmed that they did receive it and quality is readable! That’s a PLUS considering I don’t need to receive just fax and that alone is FREE! Keep up the good work! I’m giving Fax Plus 5 stars because it is super convenient and user friendly. I tried to fax something moments ago but my fax jammed up my documents so I searched for an app and came across this. I LOVE that I can send 9 pages without being asked to upgrade. Who doesn’t love free? The status of my fax shows successfully transmitted. I will update tomorrow once I confirm that my fax has been received. AWESOME JOB!

Amanda Fetaui, Jul 24, 2019
3
Learning curve?

When my first fax of 2 pages went through i was so impressed with the ease and elegance of this product. I then faxed a second set of 2 pages but it didn’t seem to get sent because it didn’t show up in the Sent folder and disappeared from the Send folder. I was so worried the fax hadn’t gone through that I sent it again (and again) until I used up my free pages. I was not happy. It was not until I checked my email that I saw that the second fax had gone through. My email box had confirmation emails for each of the faxes I had re-sent. I wish the dashboard had updated the status of the second fax so that I was not unnecessarily attempting to fax something that had successfully gotten faxed. My lesson: if a fax I send is not showing up as having been sent in the faxPlus dashboard, check my email for confirmation that the fax went through before assuming it hadn’t.

at_ninefouro25, Jan 04, 2022
5
Super convenient!!

My Husband has been diagnosed with terminal brain cancer. This app has allowed me to forward medical records to our second and third opinion Doctors. We have been able to fax his scripts for blood work directly to the lab location we visit. This has eased the stress of running around to find a store with a fax machine. And since we are both out of work currently, him bc of his cancer treatments and I was forced to resign to be his full time care taker. Thank you so much for creating such a simple and convenient way to send faxes ASAP & from the comfort of our home.

bestcrispyshreddedbeef, Jul 10, 2022
5
I Didn’t believe it was free and so easy to use it!

I’ve downloaded many apps stating free fax! But, after downloading the app and going thru the registration I had to provide credit card all kind of information which I didn’t have it! So, I did another search and I’ve found this one. FAX PLUS I downloaded enter few information like login with your email and DONE I WAS ABLE TO FAX VERY IMPORTANT DOCUMENTS THAT MY MOTHER NEEDED FOR RENEW HER HEALTH INSURANCE! And to be honest I didn’t have a few bucks to go down to the library! I’m really thankful that I found this service totally FREE! Highly recommend to anyone that uses fax services! THANK YOU AGAIN!

Boston99g, Mar 26, 2020
2
Technical Issues

Purchased a premium subscription to send fax by email and phone. I looked up a few other companies and ultimately went with this one and assumed it would be a better bargain as I was short on time and needing to send documents fast and in a hurry, needless to say I have cancelled my plan after maybe 24 hours if that, I had several issues getting the actual fax to go through and when they don’t go through you lose your credits and will not be reimbursed instead told to re send the fax which also costs credits. After sending 100 documents several times specific incriminates of 10 by the way sheer frustration customer service did apologize but the service is unacceptable as fax may or may not go through credits should not be lost due to this . . Update I was able to send all 100 documents after several fails and still have the emails to prove it so try someone else’s patience .

DeVondra4, Sep 28, 2021
2
Be Aware

When I purchased fax credits It said that I had 35 pages available to use. I have only faxed 13 pages and my remaining balance of pages to use is 10 when it should be 22. I reached out to tech support and was told that if even a one page fax takes more than 60 secs to send that will be counted as 2 pages. So if you send a six page fax and each one of those pages take more than 60 secs it will count those 6 pages as 12 or more! I have never had this issue with any other fax app. We are not in control of how long it takes for each page to send or whether or not the fax will not go through because the line is busy. When I run out of my pages which I’m sure it won’t be long I will be using a fax app that has more reasonable practices. On a good note my fax were received by the person I sent them to.

Ej scribble, Dec 22, 2018
5
Reliable Life Saver for Elderly Parents

I live out of state from elderly parents. One had a stroke and other is the main caregiver. The caregiver has difficulty using smart phone due to health issues. She has difficulty hearing me on the phone too. This App is a Lifesaver! She faxes me documents for me to review, and we communicate best by fax. I Do Not have Landline so wouldn’t have been able to do this without this Fax App. Fantastic Customer Service when had one issue which was solved promptly!No Issues at all. HIGHLY RECOMMEND Thank You!!

Flygirl832, Nov 28, 2021
1
Good app horrible tech support

App works really good, but tech support is pretty horrible. I made the mistake of linking my personal and business email to the same phone number so I had log in issues and they would not help me at all. You can tell they are only used to dealing with problems they can easily fix via the FAQ. My situation required them to actually troubleshoot and after 3 attempts I gave up. I like the app, but you can only email tech support and on 3 separate occasions they stop responding to my emails once they realized they fix would require more than a link to their FAQ. I mean each time they literally stopped responding (and to think I paid for the app) I honestly thought maybe I just got a bad IT person, but each time I got the same experience. They sent me a link to the FAQ and when I told them that doesn’t help me...they simply did not reply... never seen anything like it!

jamire lee, Dec 01, 2019
1
Beware of Hidden Fees

Beware they will charged you extras for hidden fees. They claimed to charge $0.20 per extra page for free plan but they will add the duration, destination, and the other additional cost which never been mentioned in the plan and pricing web page. They charged me 10x more compared to the amount they claimed per page. I emailed their sale person Jola and nothing has not been resolved all I know is that they charged me 34 pages for the 6 pages of the faxed documents As a client, I feel like I’m being tricked by being charged extras on these hidden fees. I do aware that the charge rate for each plan can be varied. Even though I'm trying not to compare this fax service to other faxing services. However, I don’t like the fact that they didn’t fully explain all the fee before you use them. They never mentioned that they will process reimbursement and states their “hidden” charge is the actual appropriate fee and process.

KN994, Nov 04, 2021
5
Faxing with ease!!!

I’ve never had a fax app that works so well and cost so little. I am going through a difficult process with the US government and they are fax fax friendly I mean fax from my everything‘s got to be sent via fax. So with this program I can easily scan my documents put them in a file upload them or take a picture no matter how I want to attach it it is faxed and it sends a confirmation which I love. And it sends it right to your email that everything is done and you can show that it was successfully completed this is a good feeling that your information has been transmitted correctly to the right folks. And I’m on a pension and this is a very again a very good price for the number of pages that you can fax for $10 is incredible. Good luck going to the UPS or USPS and doing a three dollar per page when it’s only penny per page here.

McElroy powers, Apr 26, 2022

Description

Recognized as the best online fax service, FAX.PLUS allows you to receive and send fax from iPhone or iPad. Using this secure and reliable online efax service, you can turn your iPhone or iPad into a powerful fax machine and send free fax from your device. You can get an online fax number and receive faxes on your phone as well.

Send fax from iPhone or iPad: On your iPhone or iPad device, you just need to use the built-in scanner to scan the document you wish to fax, add the recipient's fax number and send your fax right away. There is also the option to attach documents from your local storage or iCloud Drive. Receive fax on your iPhone or iPad: You can get an online fax number from supported countries worldwide, and be notified via push notification as soon as there is a new fax in your inbox. Encrypted archive: All sent and received faxes are stored in a fully encrypted archive for your future reference. Scan documents: If you only have access to the physical document you wish to fax, you can use the built-in scanner and create a digital copy of your documents. The fax-ready documents can be adjusted and customized to increase the quality of your sent faxes. Sign documents on the go: The electronic signature feature makes it easier than ever to sign documents and fax them back without even printing a single page. HIPAA compliance: Activate advanced security controls and start faxing online with ease while staying fully compliant with HIPAA. Features and advantages: • Send and receive faxes anytime and anywhere • Send fax from email (email to fax) • Programmable fax API • Scan documents with your mobile camera (automatic document detection, border cropping, perspective correctness) • Upload and attach your documents (Supported formats: Microsoft Office Documents, PDF, JPG, PNG, TIFF) from your device or your cloud storage (Google Drive and Dropbox) • Add a cover page to your fax with our ‘Add Text’ feature • Sign your documents or faxes and send them back without printing them! • Forward, reply or resend your faxes to any fax machine • Send fax to your contacts stored in your mobile phonebook • Organize your fax archive by adding notes to your sent and received faxes • Schedule your fax to be sent at a defined date and time • To ensure maximum delivery rate, enable the Retry for failed faxes feature available in the options of the Send Fax page. All failed to send faxes will be re-sent at an interval you define. • Receive notification of your sent and received faxes to your email address. Need to notify more people? Configure up to 5 email addresses! • Send fax to a Human Operated Fax Machine: By enabling this feature, your destination contact will hear a prerecorded message stating: ""This is fax call, to receive please press start."" • HIPAA Compliant faxing* A Wide range of plans for different needs Entrepreneur, Professional or Company? Take a look at our range of plans to find the one that fits you best! Our range of plans start at $4.99 per month and allows you to get a local fax number from over 40 countries from which you can receive and send faxes to over 180 countries. If you need to send a couple of faxes per month or per year, the free plan (also known as the pay as you go plan) enables you to buy credit to be used for sending faxes. * FAX.PLUS is HIPAA compliant, provided the user has advanced security controls activated and enters into a business associate agreement (BAA) with FAX.PLUS. Advanced security controls are available on the Enterprise plan tier. Any further questions or requests while using this secure and reliable online fax service? Do not hesitate to reach us on our website, app or by email at [email protected]. Our customer support team will be pleased to help you!

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