I needed to fax something and I already have an old unreliable printer so I wanted to see if there was another convenient way to fax these documents. I downloaded the app and faxed over my documents…it ended up taking 30 minutes for 7 sheets!!!! That’s ridiculous, it was taking so long that I ended up using the old faxing machine and it went through faster. I was and still am disappointed with the service so I reached out to customer support to cancel my subscription and requested a refund and they said no. What a scam! That’s like going to a restaurant, ordering something that doesnt taste good, and the restaurant saying “oh well, eat it… and make sure you pay for it.” So unprofessional. I don’t recommend this app AT ALL. Go to your library if you need to fax something, just stay away from this scam app. It ridiculous that they make you pay full price for a service you won’t ever use. I deleted the app and will request my money a different way.

My rating 💣💣💣💣💣 The actual fax transaction operation was fine! That’s the 1 ⭐️ rating! However, what I thought was a one time fee of $9.99 for 1 week use, has turned into an unauthorized unknown subscription that has been charging me $9.99 since I utilized it for a one-time use back in September! Once I found out about the charges (today actually) I went my subscriptions and of course there it is… I’m subscribed with no option to cancel! I disputed the unauthorized charges with the company and they gave me directions to get to my subscription page! I guess this what Tech Companies do now 🙄create an app and rip off consumers! Apple should offer phones that are able to send faxes not offer an app that allows companies to mislead customers and making it more difficult to cancel or unsubscribe from immediately after use! They get your $ and keep getting paid while you are unaware! I rate this company 5 bombs 💣 💣💣💣💣

Emails are not HIPPA compliant. Medical information has to be faxed. The App has saved me hours of time running to a Staples or business store to fax sensitive documents. You get exactly what you pay for. I paid for the year and have used it more times than I can count. I recently refinanced and faxed all my tax documents, mortgage documents, and payroll documents just by scanning them with this App on my iPhone and faxing them with this App. Don’t write negative reviews because you want something for nothing or you don’t know how to use the App. It’s very straightforward and user friendly. Put in the Fax number. Create a cover page if you want with one click on the page. Attach scans, photos, or documents from you iPhone. Then send. Done. I just wish they offered receiving faxes. Developers- Please consider making the App to be able to receive faxes also.

A great app that could be awesome with a couple of changes.I really needed to FAX some papers in a hurry and being in a small town in the middle of nowhere there really isn’t options, so I decided to see if I could find a way to fax straight from my device and I found this App. I love that you can send a fax in minutes from anywhere on your devices.I also absolutely love that I can pull documents from just about any other app! This made it easier and faster due to needing to fax documents that I had in multiple apps in one fax.I am disappointed in not being able to see the pages that were previously faxed. Also, that I had to buy more credits than I needed instead of just paying for just what I needed faxed at the moment. I would most likely change my rating to a 5 star if these things were implemented.

So, once upon a time this app used to be a “pay as you go” app. You bought credits and sent faxes as needed. When I went to reload credits this time, I only had 1 option. The dreaded hook-digging “subscription service.” I send maybe 1-2 faxes every 2 years (if that), so a monthly fee for faxing nothing is absolutely ludicrous. I completely understand that every single software driven model these days has turned into a revolving door of subscriber services. Having a healthy ARR/MRR is great for raising private equity capital (this company isn’t traded publicly). But for faxes? Come on! Apps like these should still continue to offer folks one-time fax credits, because people rarely need fax machines these days, and the app would provide value to a customer’s experience when this type of app is needed. To the developers/owners of this app, please consider rolling out a graduated pricing scale for “pay as you go” customers. Set a minimum credit purchase, charge a bit more per page, offer break points (discounts) if you purchase more credits up front, and still hold onto the subscription based service for heavy users. You could have the best of both worlds, and an additional revenue stream to boot. Imagine that!

I purchased this service for the year thinking the reviews were real. There’s absolutely no way they are. Firstly, the company and staff are not in the U.S. so know that going forward. They’re in Europe. Secondly, there’s NO email confirmation set up for your fax unless you search for “history” and then type in your email. 3. You will get a very shoddy looking black report with white ink that will waste a ton of ink if you print it. 4. It literally took 1.5 hours for my 2 nine page faxes to go through to a fast fax system with the U.S. government. I sent them last night. I was told the email confirmation “can take a while” from the customer service.. Today, still no email confirmation. We went and hand faxed these documents by a land line phone fax service in person today because I have zero confidence they got there. I signed up for a year service (don’t do it!) and was ignored when I said I wanted a refund. I will now be disputing the charge with my CC company, something I haven’t had to do in about 5 years. I called and checked. The receiver did NOT revive either fax. This could have cost me my life. Thank God I knew to take it elsewhere.

The app works. The 1 star is for the ambiguity of using the free trial.Downloaded the app and tried to use the free trial, but it kept directing me to the subscription page. Contacted customer service - they were really quick to respond which was great. They said I just needed to sign up then I could use my free trial and cancel it before it ended. I picked the week-long subscription because I don’t need the app for a year. It charged me without a chance to use the free trial. Got back in touch with the same person at customer service and they said I should have chosen the year subscription to get the free trail. I told her that would have been great info to know and asked if she could convert my subscription to a year and refund my $9.99 (to effectively give me my free trial). She then said I had to handle all payment issues through Apple directly and then gave me a link to cancel my subscription. Not super helpful at this point.But the app works, the 1 star is for the ambiguity of how to uses the free trial.

At first I was in disbelief. I thought there’s no way I can actually fax something from my phone but I was desperate and needed to get some important documents sent over for work so I decided to give it a try. First off, the entire process could not be simpler. I was able to AirDrop a PDF document from my laptop to my iPhone and directly upload it to the app. I entered the recipients fax number and hit “send.” The app notified me when my fax was delivered and I contacted the department that I had faxed the documents to the very next day. Lo and behold, they received all 33 pages that I had faxed over to them using this app. I am still in disbelief but very happily surprised. I will most definitely be using this app from here on out. Goodbye fax machines, hello Fax app. I will definitely be recommending this to everyone I know from now on.

Very seldom do I need to send a fax these days. For the past few years this elegant and simple app has served me well for sending PDFs when necessary. Due to the limited necessity, the previous credit model was great. On the couple of occasions per year when I had to send a fax, I could come back to this dependable app and spend my hoarded credits to get the job done without thinking twice.However, I opened the app today to send a fax that I planned my day around only to be halted by a subscription screen upon attempting to send. As I cancelled the fax and searched the rest of the app for my credit balance which was nowhere to be found. So seldom do I send faxes, I had not noticed the payment model had changed since my last use.While I can understand a change of payment models and agree the developer has the right to make that change, it appears that there was no effort to grandfather in previously purchased credits. Voiding prepaid credits just seems disingenuous and is poor business practice.

Trying out this app in comparison to another fax app I was using, this one works fine and does the basic task of scanning and sending a fax, however the app is extremely barebones. Seems all you have the option to do is “buy credits” and fax, doesn’t provide you with a history of docs (even the prior 1 or 2 you might have faxed) that would be beneficial for you to refer back to as a resource. I was surprised that I also couldn’t get to a space where I had set up my profile info when I first signed on and downloaded it. Overall, if you’re looking for a basic I just need to fax a few things app, then this one works fine, if you need something a bit more robust, say fax review or the ability to cancel a fax if you enter the wrong number, etc., this isn’t the app to go with. I ‘ll be moving on looking for another fax app once I deplete the credits I have in the bank.