This benefits dispatchers by helping them plan their next routes, adding in last minute stops, and answering consumer delivery questions with real-time answers. Route Optimization: Your routes have already been optimized through our web application and pairing it with our EXTRA driver app takes optimization one step further. Our app’s routing technology considers outside factors – such as traffic, accidents, road closures and more – into consideration when routing drivers and gives them the most efficient turn-by-turn directions along the route. Our cutting edge technology allows you to save time and streamline deliveries faster than ever. Real-time Updates: Change is inevitable so it is important that we provide flexible software that lets dispatchers and drivers make changes on the fly. With our real-time updates, both dispatchers and drivers are able to make alterations to their routes and notify the other team members. Report a Delay: Life happens – we understand that your drivers might need to stop for gas, get stuck in traffic, or get caught up in something else that might delay them. With our ‘Report a Delay’ feature, drivers can update dispatchers of these delays right away so they can keep their ETAs up to date for both your company and customer. Audible Notifications: Never miss a notification again while you’re driving! Drivers’ safety is important to us, which is why we have created audible notifications to alert drivers about new routes, messages, and changes without them having to pick up their phones. Additionally, so the update won’t be dismissed, the audible alerts will continue to chime until it is safe for drivers to pick up their phones and acknowledge the message. Proof of Delivery: Within EXTRA Driver, drivers now have the ability to electronically receive a signature, capture photo proof of delivery, and log cash receipts, which will be automatically uploaded to your business’s system for easy retrieval and reporting later on. More features include… - Receive audible notifications for newly received routes and updates to routes - View entire list of assigned destinations - View additional information for each destination, including address, specifications, and estimated drive time - Option to input notes for destinations - Enter delays, reason for delay, and length of delay - Enter signer name information for completed stops - Receive directions to destinations - Capture route detail while logged into the application - Geofence arrival and departure based on driver location - In-app chat messaging - Reporting of expenses - Break reporting - In-app chat messaging - Report expenses - Break reporting Note: Continued use of GPS running in the background can dramatically decrease battery life.
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