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Hello! We love the app! However is there away to simply be able to add the season pass to my apple wallet? My son’s free season pass can be added, however any of our adult passes won’t let us add.
We linked our tickets on the app. Yesterday when we tried entering the Expo 2020 the tickets were nowhere to be found. Thank God we had the online purchase on our google drive. We couldn’t use our smart passes. Today I again tried and it’s blank. I tried linking the tickets again and it says tickets are already linked but we cannot see them.
On my last 2 visits to the Expo I couldn’t see my tickets on the app, so I went to the ticket counters and they gave me a hard copy. Once I tried to link those tickets the app says those tickets were already linked, but I still was not able to find them. At the end, I did not have an option to book any smart queue…
The app looks good however many issue appeared while using. 1) I couldn’t like my seasonal pass. 2) provided invalid information about Diwali event as the event was finished already without updating the info in the app. 3) search field is a disaster 4) no location information for the listed events. IMPROVEMENT IS REQUIRED
I’m 100% sure people download the app especially to reserve a spot at most visited pavilions, which makes the app rather useless as those places are not included in the Smart Queue list.
Smart queue features have saved me SO MUCH TIME during my time visiting expo. I also like the feature of being able to link tickets. Would like the events to be highlighted more. I have to really search for upcoming concerts
The app is well designed but it’s not serving its purpose. I can’t add the ticket to the wallet, it keeps crashing and having connection problems. I have had the app for a month now, just when it started to matter, it’s not working properly anymore. So disappointed.
Whenever i try to open the app it crashes i am using ios 12 and why is the app taking over half a gig in storage the ui is not that good to be consuming this much storage and there aren’t as many services in it either...
Congratulations for your app! I will come to Expo just to be part of the amazing world I’m that I see from this app.The app has tons of great features which makes amazing the best experience!You are really trying to change the world and I can see it from this app!
I cannot see my tickets in the app most of the time — it just loads for a minute and then displays no tickets. Same for the smart queue booking. Do not expect to be able to use the get in. Not reliable.Nice interactive map.
Plan your visit to match your individual interests • Create a personal schedule of events, attractions and parades to see • Choose from 200+ dining options and find themed culinary events • Manage your Smart Queue reservations and buy Expo 2020 tickets Map your journey around the Expo 2020 Dubai site • Use the interactive GPS-enabled map • Find useful info from our chatbot and Expo Contact Centre • Pick from suggested itineraries that match your interests or create your own