Icon Eventbrite

Eventbrite

  • Entertainment
View in App Store

Eventbrite

  • Entertainment
4.9
1M ratings
Age Rating

4+

Seller
Eventbrite
View in App Store

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User Reviews for Eventbrite

2
Lots of glitches

Every single time I try to buy something and I want to use PayPal it won’t let me log in, kicks me back to the cart and has all my info (last name, email) messed up. I’ve used this plenty and all of a sudden lately it’s nothing but problems. I was able to buy my ticket today but not without hassle. This past weekend I was going to MDF and had trouble getting my shuttle pass. It just kept buffering. Finally after two days of trying I went to the website and it worked just fine. However, after I paid I wanted to view my tickets and the website only showed my shuttle pass, the app only showed my VIP pass. I went to my email and printed them off because I didn’t trust it. Also I add my tickets to my wallet (iphone) and it didn’t show the correct dates on the VIP ticket but it was correct in my email. Seems there’s a few glitches that need to be worked out. I can almost never buy anything through fb either. I have to leave fb and go directly to Eventbrite, even though fb event pages link you here. I don’t get it.

Deathmetaljess, May 31, 2022
1
Be careful and PAY ATTENTION

The day one of my favorite bands put tickets on sale I tried to use the Eventbrite link for my local hometown show. It directed me to the wrong show 1 day later, and I made the mistake of not reading every detail and made the purchase with excitement. AS SOON AS I got the confirmation email I realized there was a glitch with the link that I clicked on bc the show was obviously not the show I was looking for, so I immediately tried to contact Eventbrite to explain my mistake. I still wanted 2 tickets, but I wanted them for the show that I originally clicked on. They emailed me back about 3 days later and basically said it wasn’t their problem and there is nothing that they would do to help me, but that I am more than welcome to sell them to someone else. Thanks a lot for that helpful response. I will try to avoid buying tickets from this company for the rest of my life now unless they are the only ones offering them. Terrible customer service, even when the mistake was on both of us. I should’ve read the fine details, but they also shouldn’t have had a broken link. I tried the link several times after that to make sure I wasn’t crazy, and the same thing was replicated over and over. After they emailed me and told me there wasn’t anything they would do, I also emailed them back pleading my case and they didn’t even bother to respond again.

fmurphy92, Nov 26, 2019
1
Completely Unusable

This latest version for iOS does not work. It is unusable. Everytime I open the app I get connection errors where you can’t even log in and check tickets. This happens on Wifi and Cellular. I have to delete the app and reinstall just to be able to login. Also, you have website functionality, but clicking on an event ticket just pushes the click to open the app: THIS SHOULD NOT BE HAPPENING. If a person is locked out of the app for whatever reason (like my above issues) then they have no way to access their tickets for an event. It’s great that you are committed to developing an app for the various phone OS’s, but website functionality should not be handicapped just because you have an app. I should be able to access my account and event tickets through the app in Mobile Safari.

Frank D Young, Jul 08, 2021
2
Some major annoying features

I’ve bought tickets in the past and so I logged into the app to buy a ticket for a new event. Yet the app pulled my info from PayPal and now my tickets can’t sync to the app because they don’t have the same email address. Luckily tickets are attached to the email but it’s a really horrible pdf of the web copy and is extremely difficult to see and fit on your device. Makes the app worthless to be honest. Why is this a feature without an alert the information doesn’t match and to confirm if you want the tickets synced properly. I’m just extremely lucky the info that copied over from PayPal was accessible and glad I checked before I got to the event so now I have a bad pdf to show. Also - I had to read through the FAQs to figure out what went wrong. I almost cried thinking I did something wrong especially since the email shows the entire event day timing and not what I paid for. How is a company smart enough to realize a lot of people have this issue to put it in FAQ but not smart enough to provide a good customer experience and fix this issue/confusion? Very disappointing.

hdnekfkfif, Mar 17, 2022
1
Honestly, if possible, I would just put zero stars

So unfortunately, I’ve been trying to buy tickets for an event for the past couple days now, but this app has made it unbelievably difficult. Apple Pay does not work. I even tried the other payment method such as in putting your card directly or as well as PayPal did not work either. When I tried getting in contact with customer support they only tend to organizers of events instead of the attendees so clearly this app and its creators don’t care about those who want to purchase tickets, I’m not sure if this could ever be fixed but I am incredibly frustrated. Honestly I don’t recommend this app because the moment there’s an issue with it no one is there to help you, but unfortunately due to my situation the only way you could attend this event is through the stupid app that does not work, so now I’m not sure what to do. Hopefully they fix this issue soon but honestly I don’t recommend using this app.

julissarocha, Jun 29, 2023
1
Logging in

Good luck logging into the app to get the tickets you’ve purchased. There is no place to put a password after hitting login. I already have an account with eventbrite but all it does is say “this email already exists” and it automatically sends an email to change my password. Kind of hard to login anyway when there is no field to input a password. Good job evenbrite I feel like I’m being punked. It’s obvious they don’t care, if you read all the reviews about logging in all they say is contact customer support. Not even the developers know how to login on their own app. Horrible app and horrible customer service. After contacting I still can’t login. It’s sad that people use this and I’m assuming the rating on the App Store is purely employees trying to save themselves a job while they look for an employer and development team that doesn’t have their heads shoved you know where.

makersmark8350, Jun 01, 2019
1
No real customer support is organizer fails

Event Brite is designed for the benefit of the organizer. They can sell anything (concert/event tickets) however they want (with promises they don’t have to fulfill like VIP amenities). If you don’t get the service the way it was intended they still will not help you. They will tell you to contact the organizer. The website is only designed to get your money for the planner and for eventbrite to get processing fees (I paid $150 in fees). You will get charged two ways to use their service VIP tickets for me totaled at $1,150. Don’t buy any concert or event tickets unless you are ok with ANY result. Just know that customer service only will take messages and phone calls from people who are planning an event. Not people who are actually trying to get help. I didn’t get the full amenities of my VIP ticket and nothing was done about it ($940 wasted).

Maverick17#$, Aug 16, 2021
2
What’s the point of this app?

I have tickets to two Eventbrite events but cannot see the tickets under this app. When I click on tickets they are not there and I am redirected to login to their website where I can see them but there is no way to get them to be on my app. What is the point of this app then if I still have to login to the website to see the tickets I bought? I signed up on the app with the same email and password. Also, thought it was weird that the app didn’t give me the option to sign in. I was only able to create an account or sign in with Facebook. Must be why I can’t see my tickets...the app is not linked to your already created profile through their website. Amateurs made this app as far as I can tell. So It looks like I have to buy through the app in order to see those tickets and vice versa. Makes no sense.

milehighlover, Oct 05, 2019
3
Great but needs improvement to facilitate usage.

I really like the app, however I think it would be very useful if we could remove events we saw and are not interested on. For example, when scrolling down I see something I am not interested on I would like to swipe left or something and not ever see it again. Also, events that repeat every week are annoying. They are the first ones to show up and they are like surfing lessons or something and each week is the same thing. Even if I choose filters that do not apply to that they still show up. Finally, filters are not always helpful. I could select community and nothing will come up, but after searching on google events do show up and they are on eventbrite!! Maybe have people posting events answer more questions so the filters can be more accurate.

Mishel Mandujano, Jan 13, 2020
5
Easy to use

So far my experience with with this app is actually very simple and easy to do and I really trust it because this website when the static X concert got canceled they refund my money no problem and I got it as soon as they send the message so it was very fast so the website is very well managed and the app has exact same feeling plus is way easier than the Ticketmaster app from my experience because with Ticketmaster it’s good don’t get me wrong but if you have an Apple phone like me enough just me but I can’t access the website or the app because saying that or showing that white screen, so is only showing the issues that I know it’s not the case and it only works on my Samsung tablet to make a long explanation short the app is easy to use and I like it and the fact that it gives you two choices of an E ticket or get your ticket at will call the event itself at the ticket booth at the concert in the country has an option that will be in the options so that’s awesome too. You know it’s very easy to use in a straight to the point , so yeah, I really positive experience so far

Mommajann, Sep 26, 2022

Description

Discover popular local events, get event recommendations just for you, and see which events your friends are going to! Get tickets and quickly access all of your Eventbrite tickets and event information from your iPhone. Find something new to do -- concerts, festivals, classes, conferences, free events and more -- right in the palm of your hand.

With Eventbrite for mobile, you can: • Discover popular and recommended events happening around you • Find upcoming events for this week and weekend • See which events your friends are going to • Register for and get tickets to events • Store your credit or debit cards for fast, easy purchasing • View event details, including maps and directions • Add your Eventbrite tickets to Passbook • Easily share events with your friends • Get into events with just your phone -- no paper tickets required! Also available in German, Spanish, French, Italian, Dutch, Portuguese, and Swedish. What is Eventbrite? Eventbrite enables anyone to create, promote, and sell tickets to any event imaginable, while also helping people discover and share events that match their passions. Whether it’s a neighborhood block party or a sold-out concert in a stadium, Eventbrite makes it happen. INFORMATION SHARING: When purchasing tickets or registering for an event, we provide the information entered to the event organizer so they can manage the event. Please review our Privacy Policy and California Privacy Notice for more information on your choices around information sharing. California Privacy Notice: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/supplemental-privacy-notice-for-california-residents?lg=en_US

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