Epson DocumentScan

Name: Epson DocumentScan
Rating: 1.85849 (106 reviews)

Productivity

View in App Store

Epson DocumentScan

Productivity

1.9

106 ratings

Age Rating

Seller

Seiko Epson Corporation

View in App Store

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User Reviews for Epson DocumentScan

EXCELLENT ignore low reviews.

I use this app 7-8 times each day without issue. I ❤️❤️❤️❤️❤️❤️❤️❤️❤️it!!! 1) I started using this app on a 7plus and just transitioned to an 11 Pro Max without issue. 2) I use this app on the road. The WiFi signal the scanner emits allows me to not need a hotspot #Yay 2a) So make sure you connect your phone to your scanner’s WiFi signal before trying to use it. The WiFi name is found on the back of your scanner. 3) Once you scan into the app, move the doc to Dropbox or some other similar app on your phone if you need to upload it. 4) I always buy Epson scanners and I tell everyone about this app! I do not work for Epson. This app is the THE best. 👍

Big Time Bookie, Sep 22, 2020

Once you turn off cellular it works

So a lot of people saying it’s not working. What works for my iPhone 13 max pro running 15.3.1 is to go into the settings tab then scroll down until you find the DocumentScan tab, turn off cellular. Then it should scan. Was very annoying cause you can connect to the scanner. But it would get stuck searching when you want to scan something.

carr, Mar 23, 2022

Productivity Thief

I bought a dedicated scanner (500W) because I wanted to capture and logically store/organize all the paper documents that I have and those that receive in the future. This app from Epson doesn’t make it easy to capture or organize documents, at least not from a productivity standpoint. The user interface is poorly conceived. The functionality is lacking. If you are doing anything more than the occasional scan from your iPad or iPhone then I’d suggest researching a different hardware/app combination. Thankfully the desktop version of their scanner software is much better. Using it on a Mac with the dedicated scanner makes it easy to capture and maintain digitized version of the paper documents that I receive.I expect far more from a brand like Epson. I am steadily relying more and more on my iPad as my primary computing device. In my opinion, Epson, it would be worth getting someone to write a better iOS app if you plan to continue selling/supporting scanners.

chri879, May 17, 2020

RR70W connection issues

I received my scanner thinking it will connect automatically. Not realizing I had to do several things to have it connected without the router from home or the Wi-Fi. It was very frustrating. The lack of instructions how to troubleshoot connectivity would make a person return the scanner and call it a day. Thank goodness for persistence. After reading some of the reviews that people are having the same issues with similar scanners and their troubleshooting attempts have helped me tremendously. Thank you!!! These should be added to the manual. I know this is not the Epson website but reading your reviews helped me to connect my scanner. Thank you again!!! Now to leave a review on Epson site..lol have a great day 😊

Curliesue621, May 05, 2022

Spoils what was a good experience

Even though this app was intended to be paired with a wireless scanner Epson did not bother to make the software available so that you can easily switch Wi-Fi networks without using a proprietary desktop or laptop program named EpsonNet Config. That means that if I am traveling and I need to put my wireless scanner on a separate network I’ll have to make sure I pull out my laptop, plug it in, and do it. This functionality should be built into the scanner (like it is on their wireless printer) or at the very least built into the app but it’s in neither location, negating the main function of it being mobile.

Mahalia Fan, Aug 25, 2018

No problems so far

Works great scanning documents with my ES-300W. I already had the scanner connected to my home network router when I set it up on my home computer. When I saw the steps of setting my scanner up in the app, I was able to skip those steps and just search for my scanner.

MMan03, Jan 29, 2019

Scan to anywhere but the app.... Come on!

Seriously thought scanning to the app would be convenient but not on the back side. Can’t move files in BULK to one drive, drop box, icloud or anywhere other then the app. Have to do one by one. When you scanned 50 some odd documents on your phone to save time, I would have rather spent the time on the front side so I can save the files to one drive in one drag and drop operation. Not one at a time. Horrible lack of this feature. Huge waist of time.

Mr.TechSupport 9-5, Aug 19, 2019

IOS Issues

Tried to use the App with my iPad and IPhone on two different ES300W scanners. I had the same issues everyone else is reporting. Was able to find the scanner and set up but unable to scan. The app would say that it was searching for scanner. Contacted Tech Support and they were unable to help offering a replacement. The Lady said that the only reason this issue happens is because of a VPN. Mine were turned off. Continued to troubleshoot on my own and found out finally that if you have a connected IPhone the cellular data disrupts the connection. Turned off Cellular data, and power cycled both devices and was able to connect both IPad and the IPhone. Once connected found that I could turn cellular data back on and go into settings - DocumentScan app and turn off Cellular data connection there. Issue resolved. Hope this helps. Now I completely love my ES-300W

raeco81, Jul 15, 2021

Horrible User Interface and Features

I scan everything! So I thought that the concept of being able to scan my work receipts and send them to Dropbox with any of my devices was a brilliant idea. NOT! The mechanics of scanning works fine. But the number of steps involved in just getting the document to be saved to this painfully inefficient apps is absurd. Once the scanning is done the files are essentially stuck in the Files section of the app unless you have a lot of time and patience to move them. And when I was trying to put them in Dropbox I was getting errors and had to resort to sending them by AirDrop to my MacBook and then to Dropbox. My motivation to stay with the Epson portable scanner just decreased monumentally. Epson can certainly make a more user friendly app to go with their hardware.

SuePB59, Mar 07, 2021

For god’s sake someone update this app already!!

I have hundreds of JPEG images “stuck” in the files section of this app - after a long scanning session of old photos - because the developers have not provided for a feature to save-out multiple JPEG images simultaneously in one-go - neither to the Camera Roll nor to any other option (Mail, Files, Google Drive, etc). That makes scanning for example 100 photos as JPEGs a futile exercise- in under a minute for the scanning, and over an hour to save the files out of the app?!?! Does that make sense? No it doesn’t. It’s anti-user, and it defeats usefulness of the Epson scanning hardware. So, Epson developers - UPDATE THIS APP with this essential oversight Kindly, nobody chime in with “just use the pdf scanning option instead” because it’s not a workaround if one needs to process the images downstream - to have to extract images from pdf files.

wissam, Apr 29, 2018

Description

This app is only for Epson scanners. Make sure that your scanner is supported. Scan documents directly to your iPhone®, iPod touch or iPad®.

You can preview scanned data and send it to email, directly to other applications or to cloud services like Box®, DropBox™, Evernote®, Google Drive™ and Microsoft® OneDrive. Scanners Supported https://support.epson.net/appinfo/documentscan/en/index.html Key Features - Directly scan to your iPhone, iPod touch or iPad - Edit scanned pages – multi-page rotation or re-ordering - Send scanned files via email - Send saved data to other applications, or to cloud services including Box, DropBox, Evernote, Google Drive and Microsoft OneDrive*. *Applications must be installed on your iPhone, iPod Touch or iPad. - Send saved data to your PC via iTunes® - Get help with a built-in FAQ section Advanced features - Autosize recognition, auto image type recognition - Multi-page rotation and re-ordering How to Connect Follow your scanner guide to connect your scanner via Wi-Fi® or AP direct connect mode. EPSON and WorkForce are registered trademarks. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks.