Elead CRM Mobile

Name: Elead CRM Mobile
Rating: 2.46977 (215 reviews)

Business

View in App Store

Elead CRM Mobile

Business

2.5

215 ratings

Age Rating

Seller

Data Software Services LLC

View in App Store

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User Reviews for Elead CRM Mobile

White Screen NOT FIXED

It’s been nearly a month where I haven’t been able to use the mobile CRM and it’s been a MAJOR inconvenience. Please update the app to work with iPhone 14 Pro. I also work with another salesman who hasn’t been able to use the app for near 3 months now who uses an iPhone 11. With how much the app is pushed as a convenient way to keep track of valuable information, this issue needs to be addressed ASAP.

Ali-JAH Chahrour, Nov 08, 2022

Awesome Tool!

The app eliminates the need for using a desktop or laptop. Everything in the palm of your hand. You do t even need to type comments, you can speak them! Highly recommend!

BigA3745, Jul 15, 2022

Needs work.

This app is super nice for checking the customer in and putting the trade in and that’s about it. I don’t see why it brings up the process on the phone when I’d like to be able to edit the trade, what car we are looking at and even changing addresses etc. it’s impossible once they are checked in because it just brings up the process again. I feel like it’d be more beneficial for us to be able to do more on the app on the fly when we are outside or even on the sales floor.

Dc5Dan21, Oct 14, 2022

Still needs improvement.

A big overall improvement from the original eLeads app. Much nicer UI and UX, along with other features that make it a breeze. However, I’d like to be able to properly use landscape mode. Every time you do anything in-app, it turns the landscape view the other way, making it nearly impossible to use cases with keyboards. (Home button facing to the right). I’d also like to see a feature implemented to where you can upload a video to send to a customer from your photo gallery.

Dyluciano, Jun 08, 2019

Garbage app and online access no better

I don’t know what happened to this system. Last 6 months it has gone down the toilet. Super long lag times on desktop to refresh screens. Yes temp / cookie files cleared out daily. Try working remotely. Bigger joke. We have fastest internet service you can buy and apologizing to customer about lag times is embarrassing. I would not recommend this system to any business. My time is valuable and I’m burning a lot of time waiting for screens to refresh. App doesn’t work well with Apple products.///// 7/9/22 -Last 2days system lands on buy my domain. Entire sales staff has been getting this nonsense for days now. Costing me money now.

gary gnuu, Jul 09, 2022

Much needed refresh

Really nice update and much easier to use. The video is a really nice feature. Make sure your video is 90 seconds or less or it won’t save/send. Texting has gifs and is easy to upload a photo which I use a lot.

GBD20446, Sep 20, 2023

App is very useful!

This app makes using eLeads easier on your work computer. I can scan drivers licenses and vehicle trade-in door VIN plates. Sometimes it gives you an error when trying to log in, but you can just delete the app and then re-install it to make it work again.

Greg Da Man, Feb 29, 2020

Game Changer

This is 100% a game changer to the car business! You can take a customer from hello to goodbye without ever having to leave the customers side! Creates an incredible customer experience as well! If you want to stand out and be different this is the way! Your competition isn’t using something like this! Be a trend setter!

HouseAutoGroupMN, Sep 14, 2018

Blank White Screen

This has got to be the worst crm in the entire world! It’s so cumbersome to use on your phone in the first place but now doesn’t work at all…this is costing me customers because instead of making calls outside, I have to sit by the dang computer and on top of that I can’t check on reply’s unless I have a laptop!🤬Like come on, figure this out for everyones sake and this is obviously been going on for a while now!

ladadaddada, Oct 18, 2022

Finally

This is finally a good crm app. Elead has tried for like ever and they used to have horrible apps, now it’s finally great. Being able to send videos easily is my favorite feature for sure.

Musicmom48, Oct 12, 2022

Description

Elead CRM Mobile is a fully portable, interactive Customer Relationship and Dealership Management toolset available on a mobile tablet. This allows dealership sales staff to complete much of the process via a mobile device – at any time, from anywhere, without ever accessing sales tools through a traditional PC The Elead CRM Mobile App provides access to all CRM sales functionality to log prospects, search inventory, quote customers, track test drives, and follow up . Elead CRM Mobile provides ability to manage showroom, phone and internet leads no matter their location, and respond using phone, email or text tools to capitalize on every business opportunity.

Real-time integration features with the in-store CRM ensures up-to-date data is available to authorized users at all times. These features include: · Search engine of customers and prospects. · Vehicle VIN scanner to instantly upload trade information. · Full vehicle walk-around to note damage with text, picture or video · Dual-sided drivers license scanner. · My Day page feature to keep track of contact info of potential customers. · Organizer page to consolidate calendar dates, phone numbers, and email addresses. · Vehicle Inventory search engine to find the desired vehicle through the dealership’s inventory. · Detailed vehicle descriptions and photos · Two-way text messaging platform to communicate with car shoppers · Sales Process management with Real-Time quoting tools · Mapping of the test drive · Fully Secured Credit application · Digital Documentation