Cupshe - Clothing & Swimsuit

Name: Cupshe - Clothing & Swimsuit
Rating: 4.84206 (25682 reviews)

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Cupshe - Clothing & Swimsuit

Shopping

4.8

25.7K ratings

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Seller

CUPSHE Inc.

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User Reviews for Cupshe - Clothing & Swimsuit

BEST SWIMSUITS I’VE FOUND IN AGES

I have purchased multiple suits from Cupshe both one piece and two and I fall in love every time! The sizing is consistent and there are so many great styles to choose from. I also like how the material is carried from style to style so if you like a certain swim suit because of the material-you can always count on it being used for another style or kind as you keep scrolling.I was pretty skeptical to buy a swimsuit online especially without even trying it on but by going from their measurements and also from others honest reviews I was able to make my selection with ease. The price is super affordable and the fact that there are SO MANY STYLES makes Cupshe a win win in my book. I don’t buy from anyplace else now since finding this site. It’s cheaper than most stores. 💖

Adawson91, Sep 09, 2018

10/10 recommend

I’ve bought 4 swimsuits from here so far and love them all. I know it can be a hit or miss buying bathing suits online not knowing how they might fit, however the customer service here is exceptional and I’m really impressed. The bathing suits are great quality and are flattering. I usually only shop at target for bathing suits but I grew tired of buying a suit and seeing a bunch of other women wearing the same one! As far as customer service, one of the bathing suits I bought ran a little small on me and I received a generous coupon for the next time I buy a swim suit. I also have been searching for a specific bathing suit and emailed about it, and was told the specific release date of it not long after I sent the email. Quick responses. A reliable company and I’m happy I found them!

Calliefornia91, Jul 24, 2020

Hacked???

Update:Apparently, there was a problem with the tracking system. I didn’t receive my bathing suits on time even though i paid 5 dollars extra for it to be sent between 5-7 days, but it was like the 12th day before i even got them. oh and thanks cupshe for writing this update which wasn’t true at all.😘 you just got exposed! i had to change it to be real with whoever is going to buy from your company. and i didn’t get a compliment which is a TOATAL LIE SO JUST STOP. have a great day😚❤️❤️I bought 2 swimsuits and i was able to track it on cupshe. then after a few days it said to contact customer service. I tried to log onto cupshe with my email and it said no email has been found. On the app it has my email and password on it but when you click on “my account” and then “settings” at the top it says “Acount Linked Mailbox” there was only 1 “c” in account instead of 2. does this show up on yours? does that mean cupshe has been hacked or is it a simple mistake? has any of this happened to you? sorry for the questions, just freaking out at the moment.😂😩

Catysmom, Jul 29, 2018

The best app EVER😍😍😍

Omg! I absolutely love my new swimsuit from Cupshe❤️ It fits super well and is exactly what I wanted. I’ve worn it so much, but the colors haven’t faded and that is AMAZING!!!! They ship super fast. Mine took about 5 days and they’re packing is super cute!!!! They package is small so it’ll fit in a regular size mail box, so you don’t have to go through the hassle of trying to get it when the post office is open. They’ll a slo deliver straight to your house which is great if you’re super busy. The Cupshe app is super easy to use and they have soooo many options!! They also have tons of other stuff which is also super cute. I really love this app and all their swimsuits. My sister told me about this app and I’ve been obsessed ever since!! I would totally recommend this app to any who HATES swimsuit shopping and really just doesn’t have time for it. The swimsuits are amazing and super cheap! Definitely my favorite app!!!

KyleeAnnThompson, Jul 25, 2019

Poor customer service

While I’m happy with the suits quality, I am extremely disappointed in their customer service. I purchased 7 suits to try on. I fell in love with 2, and wanted to return 5. For one there was no mention of their “less than desirable” return policy routine. And two I followed all the extremely ridiculous instructions to return the 5 suits and I have only received 1 refund, and they keep responding to my other emails with responses that don’t even match my initial email. Example- they responded to one of my return request emails with- “we are sorry your package has been lost, please check around outside of house and with neighbors to see if your package is around, otherwise it’s on it’s way.” It’s very hard not to lose patience with an online only company that does not accommodate their customers when purchasing and returning suits. I would not have purchased 7 suits, had I known this would be such a headache. Again, the suits are good quality (however I don’t know how they hold up over time since I haven’t worn them anywhere yet) but I suggest buying 1 or 2 suits at a time in case you don’t get your money back. Also, suits run small. I’m a medium and the larges mostly fit well, but a few L were even snug, hence the returns.

LaylaBanks, Mar 13, 2018

Returns are a nightmare

I ordered a size medium and am usually a small in most suits. It was so tight it hurt. The sizing in this suit was way off. It took me two weeks to process a return. I received no confirmation email after placing my order and was unable to track my expedited shipping. I also did not receive a packing slip with my order. They continually told me they could not find my order, and I was unable to provide an order number, therefore, I could not return it. I said I would dispute the charge through PayPal (how I paid) then they very quickly found my order, after multiple messages of “I’m sorry, we show no record of your order.” They only replied to my initial email return request by saying “We will send an email with directions” but never did. I emailed them twice and still nothing but recognition and a promise to send an email with return directions, which I never received. After several days, I realized that if I downloaded the app, I could see they were messaging me through the app. Every time (5 times to be exact) they said my app/account log in dis not work and required me to reset it. I loved the suit...it was just too small. Had planned exchange it but after all this trouble, I will take my money elsewhere. So frustrating. I told several friends about my frustrations and they too experienced the “run around” with returns. I would pay double the price to not have the stress. Take your money elsewhere.

LaytonKennedy, Feb 21, 2020

I’m neutral

I ordered about 7 swimsuits from this company and they came just perfectly. I just didn’t dig in them because their bottoms are rather large and I am unusually skinny. No problem. When I attempted to return these suits, they would not let me. In fact they made me pick out ten more suits off their websites for compensation. I truly just wanted my money back and to return the suits. Although their efforts were nice, it was still poor customer service because I felt like what’s the point of me picking out ten more when I know none will fit me anyway, right? I told them that. They STILL would not allow me to return them. Like I said, I’m neutral. The efforts were there, but my requests were not met- and it’s not like they were difficult requests at all. I wouldn’t recommend this company, but I also would not tell others to turn away for them. Just know what you might get yourself into when choosing to purchase from their brand.

Losha-Lover, May 17, 2020

Love the app! 2 things would make it PERFECT🙌

I wish I would have downloaded the app sooner! Love the recent updates🙌. It’s so easy to use and there are sometimes app-exclusive discounts which is definitely a plus👍. I also love that the app doesn’t have a fast refresh rate, which means I can lock my phone, take a call, switch to another app, and when I return, the app still remembers my last place (instead of returning to the home page like a lot of other clothing apps do). 2 small requests that I have are to combine all of the reviews that are also on the website for the same item, and also create the ability to click on items in the cart and have it link back to the item page (just like the site). This would be extremely helpful. Other than that, the app is awesome and I will continue to purchase from it!

Mdizzle0000, Mar 21, 2018

Use this app at your own risk, heck, use this company at your own risk. Apple, I’d remove them.

So I recently placed an order with this company for 4 suits on this app. Checked over all my items, good, shipping address, good, payment info, all good. Submitted my order. It immediately told me my order was placed, BUT every item was now a completely different size than I ordered. They ALL switched to medium which I haven’t worn since I was in middle school. Got an email confirmation, guess what, yep, all mediums. I tried to email the company, I tried to call. You get the generic, “we will respond to you as quickly as we can” crap. Don’t try to call because it rings busy to somewhere in New Jersey and then hangs up on you, or it rings until a recording saying the line is busy comes on and to try later, then again hangs up on you. I also received a separate paid email from Cupshe. Hey look, a different number to call for help. I called that and it went to Nanjing, China. Guess what??? That number also is not working. I have also sent them a message via FB messenger. No response yet. Left them a message on FB. No response yet. Take your chances folks. My advice. Don’t use this app, don’t use this company at all.

Mommyoftwo74, Feb 15, 2019

Amazing Steal with great Quality

I had downloaded the app a while back since I was looking for new bathing suits for an island vacation I was going on. I got both a white one piece and blue bikini. Both arrived just in time for my vacation and I loved both. Make sure when ordering though you read the reviews to verify what size you should order. That’s what I did and it helped tremendously. In bikinis I size up, especially if you tend to be B-D cup size. Bottoms fit great as well. As for the one piece, I ordered a small and it fit great, and I may have even been able to get away with an extra small. Prices were very reasonable and both were shipped quickly even when it was a holiday weekend. Would definitely order from them again and I have been recommending CUPSHE to all my friends.

Stephanie Adriana LPZ, Sep 11, 2018

Description

Cupshe- Hit the beach in style! Life is better in a bikini! Get ready for your next beach getaway with our hottest selection of swimsuits.

Cupshe App is here to bring you a seamless shopping experience with the latest styles at great prices. Perks with Cupshe App: - Extra 15% off your first in-app order - Instant notifications about sales and events with app exclusive offers - Fast order tracking with shipping updates - 24/7 live chat - Personalized recommendation Wait..there’s more! - Use Favorites to save the styles you love and buy later when you are ready to check out - Fast shipping to 206+ countries all over the world Tan lines will fade but memories last forever! Build your beach ready looks with our huge assortment that is made for every body! Thoughts or feedback? Email us at [email protected]. We would love to hear from you.