Icon Clover

Clover

  • Shopping
View in App Store

Clover

  • Shopping
4.9
44.6K ratings
Age Rating

4+

View in App Store

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User Reviews for Clover

1
Problem with ordering

PROBLEM: CLOVER ONLINE ORDERING APP APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS. CONTINUES TO SAY "UPDATE" EXAMPLE: customers adds the latte item with the caramel modifier to cart. NEXT --- they want another latte but this time they select the chocolate modifier. The only option the app gives you is the "UPDATE" button. When clover software is updated business owners should be made aware and not find out via customers!! Besides updates shouldn’t mess with the way the business created the menu items. We have two locations and were just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions. Please fix this atrocious update immediately so our customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.

Aromas Village, Jul 15, 2022
5
My visit

Jordan is the BOMB DOT COM!!! Very helpful and knowledgeable. Knows all my favorite flavors and gives me the right ones to try EVERY times!! Good dude, awesome employee!! Much love to AAA. My husband and I have been faithful, loyal customers to y’all since you guys FIRST opened over here on Clear Creek. Keep up the great work guys. A few of the other fellas know us well!! They all love and always compliment on my style and shoe game, great group of people… I have a few that know exactly what I like and their recommendations are ALWAYS on point!!! Keep up the great job guys!! We ALWAYS come back. Maybe a little too much. Lol!

ClariiLocs843, Aug 25, 2022
2
Works without many bugs, but lacks some basic functionality/explanation.

There doesn’t seem to be a way to “favourite” stores or set one as your default location. This means that *even though I only visit one store that uses this system*, I have to search for the shop every single time I use the app. If there is a way to do this? Hell if I can find it.The system is often slow to sync, the interface is obtuse/counterintuitive, and there is a limit with how many points you can earn/redeem in a day that legitimately messes with my ability to use the account correctly.Basically... I use this app because I *have* to, not because I *want* to, and I find it to function reasonably well but also so lacking in what seem like they should be very basic features that I cannot recommend it. Some manner of tutorial is lacking and ESSENTIAL for an app as counterintuitive as this one, for example.

Earth Versus Soup, Oct 29, 2018
1
Avoid this app & any retailer that uses it

Prepare for the shock of your life! This app is horrible and so is the customer support. They never tell you the app can be used either when you’re signed in or not. I accumulate points not signed in. They are “registered” I see the tickets accumulating. One day the cashier at my smoothie store says you really should sign in. Ok, I go create an account AND IT DOESNT INCORPORATE ANY OF THE POINTS I HAVE ALREADY ACCUMULATED! I complain to the establishment and they are no help. They call Perka on my behalf, put me on the phone with a woman with a severely nonchalant attitude who swears she has no idea what I’m talking about. The only retailers who would use this app can’t afford to be connected with better service apps which are out there. Perka is the pits. Deleting off my phone and finding a new smoothie place.

Kitty cat2, Nov 03, 2017
2
Poor customer support

There is no customer support for the rewards loyalty program. There was a glitch where my rewards were not loading. I went ahead and logged out to login again. I was unable to access my account on the web because I tried to login multiple times without success. I contacted the Clover main phone number and they had no clue what I was talking about. The help support function only linked me back to the official website and the guy I spoke to was rude. They can’t help you unless you have a merchant ID. Frustrating to deal with with no solution to be found.

Leelysw, Apr 20, 2021
4
Recent Improvements are Great

As a retailer I began using Perka about a year ago. At the time it was unbelievably terrible and I had published an awful review about the entire program. Over the last six months they have made significant advances. There are still some glitches, but Clover is continuously working to improve and I’m so happy that we stuck it out through the rough patch. This tool has proven to be very valuable to both us and our customers. I’ve gone from one star to four stars. I am optimistic that soon I’ll be confident enough to say this is a 5 star program!

OhioGuyShaun, Jul 27, 2018
1
My Account Vanished

If you asked me to rate clover before it would be 5 stars… however today as I opened the app it asked me to log in. I did so and it created a new account for me. Confused I tried again. Logged me back into the new account. I tried to delete the new account but it kept logging me back in. I tried to log in to the website and it didn’t know who I was. I asked for a recovery E-Mail and I never get it. My account is just… gone. What is the point of building up points with Clover if they can just delete your points and existance whenever they want? As far as I am concerned Clover is the worst ordering app there is.

Project DT88, Apr 03, 2023
1
Needs work

My previous order is often in my cart when I go to place a new order. There’s times where I had to reclose the app several times before I could actually remove those items from my cart. There’s a message button at the top of the screen, with an option to leave a heart or broken heart & note to manager about your order. Apparently this is not how you contact via the app about an order issue as I assumed. I was told by a manager I had placed an order with it was a review, and was yelled at “leaving a negative review” - Not sure who can see these reviews as I cant find them on my end, but there should be an actual option to contact the manager only with it being a “review”

RauhlMahone, Aug 05, 2022
1
UPDATE = SALES KILLER

PROBLEM: CLOVER ONLINE ORDERING APP APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS. CONTINUES TO SAY "UPDATE" EXAMPLE: customers adds the latte item with the caramel modifier to cart. NEXT --- they want another latte but this time they select the chocolate modifier. The only option the app gives you is the "UPDATE" button. I was just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions. Please fix this atrocious update immediately so my customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.

Savvymouse300, Jul 15, 2022
5
Love this beauty supply

I absolutely LOVE In the City Beauty supply. Everyone is always willing to help you with open arms and a friendly smile. I have to come into the store and move quickly, otherwise I always find MORE than what I came in for. Mrs. Annie, the owner is such a joy that we have become personal friends. She and her family pride themselves with keeping up on new products to service their many customers. They will order products and wigs if needed and are always there to lend a helping hand. I used to travel over 25 miles to get my beauty products, now this is my one stop shop. I have to make myself yay away because once I’m there I’mLike a kid in a candy store buying new and fun wigs and supplies. This shop is a great asset to the community and they wrk hard in keeping everyone happy and satisfied. ❤️❤️.

Toi Moore, Aug 08, 2019

Description

Clover lets you earn rewards at your favorite local businesses. Visit a participating spot, introduce yourself, and collect points to earn perks. Skip the line and place mobile orders for pickup right from the app.

How it works: We designed Clover to be fast, friendly, and out of the way. When you check into one of your favorite spots, Clover lets the merchant know that you're in the house. Just mention your first name when you make a purchase, and you'll be on your way to earning perks — no scanning of codes or fussing with gadgets at the counter. We've recently added mobile ordering capabilities, so you can skip the line and pick up your order. Look for the "Order Ahead" tab or shopping bag icon at participating businesses.

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