Icon Cabify

Cabify

  • Travel
View in App Store

Cabify

  • Travel
4.8
31.3K ratings
Age Rating

4+

Seller
Maxi Mobility, Inc.
View in App Store

Price Intelligence:

Average for the Travel category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Price Intelligence based on:

213,534
apps aggregated
8,172,290
in-app prices defined
89
main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Travel category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

User Reviews for Cabify

1
App doesn't work and poor customer service

While traveling in Colombia, I downloaded this app and other taxi hailing apps since Uber just exited the country. I created an account and added my credit card for payment. The process was straight forward and simple. I proceeded to search and set destination to a popular tourist neighborhood and when I clicked button to order a ride the app gave error message something to the effect of "something when wrong" then closed. Think I saw a message about enabling notifications (couple of in between error messages flashed very quickly). I looked through all options in the app and settings on my phone to enable notifications but it's nowhere to be found. Strange that other apps can turn on and off notifications without issue. I contacted support via the app and got email response fairly promptly but quickly was disappointed. Support responded with generic message about suspicious activity with my account, disabled log in, and asked for copy of my passport and credit card as proof of identity!! Who in their right mind would give out this highly sensitive information. All this just because their app doesn't have option to turn on notifications?

D15a99ed, Feb 11, 2020
5
Complete Rip Off

After using the app for months with no problem at all, as soon as I change my credit card my account is blocked. The worst part? Customer service always kept me hanging, no response, no feedback. I had to create another account, after two rides, blocked again. Same abandonment from customer service. I opened a third account and still, nothing. Again, customer service is not there. No phone, no reply on Twitter, really nothing! I strongly recommend not to download this app.

Eduardo9Sanchez, Jun 03, 2018
5
Meh.

I like the app, it’s got a great direction.. but Jesus Mexico City needs more cars or the coders need to fix this, the car I always get is 2 miles away... like why? And why is there a search for 20 min option? Like as if I got 20 min to wait for a car.. make the market to be a driver more available... the customers are there... ?? The drivers need to call less. There need to be a way to add pictures to Notes when I set up my reservations.. for badges, entrance key points, something to make it easy for the driver and not have to explain every morning. . And OMG why can’t I switch the address when the ride has started? the driver takes an extra 5 min plugging in the address every time I decide to change it... uber doesn’t do that.. it’s just safer.I Use Cabify for my work commutes, and occasionally night outings... drivers are good, profesional, and clean (unlike UBeR) I just wish there was:-More cars(Mexico City)-More Nice upscale cars (Mexico city)-Picture addition to notes for drivers on reservations.-Address Modification during trip-

H2thaG, Nov 08, 2017
1
Bad service. Poor app. Beware!!!

The taxi i ordered kept driving away from my destination farther and farther. while he was supposed to show up from 1.8km away he drove away to 3.8km away and i could see him driving away. When i called him he kept saying i am coming while on the map he was moving away. It took him too long while i was waiting with kids so i cancelled the trip. Then i saw i was charged for the trip!! I tried to see on the app how i could report that and request a refund but there was no place i could do so. My 1st experience with cabify. Bad service and bad app. Pity. To make it even worse when i finally was able to write to their customer service they insisted on the charge and refused to refund. A bunch of thieves to say the least. You give them your credit card details and they abuse it! How can i not cancel the trip if the driver is not showing up? I am the one who should demand compensation for the inconvenience that i had to go through trying to find another taxi with two kids stranded on the street. Thieves!!! Will never use again!!! Beware!!!

hkiwan, Aug 04, 2017
5
Great in Peru

Lima enjoys Uber, Beat, EasyTaxi and Cabify. My ranking for quality of service would be Cabify first, then Best and then Uber (I haven’t used EasyTaxi). The requirements that Cabify set to their drivers are much higher than for the other systems. Also cabify treats their drivers more fairly with an insurance for the driver AND customers. They have set the standard for others to follow. The app has an additional feature worth mentioning that is not present in the other apps: you can schedule a ride in advance. And it does it smartly. Cabify will notify nearby drivers with the right time in advance depending on traffic conditions so they are on time at the pick-up point at he requested time.

Hobss, Nov 08, 2017
5
GREAT SERVICE, GREAT CARS, GREAT DRIVERS!!

We were in Barcelona for several days and our hotel suggested downloading this app. Each car that showed up was in great condition, very clean, and had very courteous drivers. The drivers also drove very smoothly, which makes my wife happy. Each time, they offer you a bottle of water as well. Finally, I don’t know if the rates are temporary as this is a relatively new service, but it was far less than a regular taxi would charge. Although the drivers seemed surprised each time, we tipped in cash because each time we were surprised at how nice of a ride it was.

IsthmusChristmas, Jul 19, 2018
1
Malfunctioning app, absolutely horrible customer service

The app looks nice at first sight. Then you try to get a cab. It asks for payment information. You enter it. The app tells you your payment method has been rejected (for no good reason) and prompts you to contact the company’s customer service. You do that. They respond with generic emails with instructions for entering a new payment method. You try again, this time with a different card. Same error message. You write again. You get the same generic email as before. You never hear back from a human. You realize you probably don’t want to be dealing with these people if anything ever goes wrong with a ride. (You recall that news story of the woman who got killed by a Cabify driver in Mexico.) You delete the app, let out a sigh of relief, and go back to Uber.

J D P S, Nov 25, 2017
1
App with bud and Supoort only justifies, doesnt dilve

I had installed Cabify for the first time and after registering my credit card data, I got message that something was wrong with data and asked me to try again... I did it 3 or 4 times and alway got the same error message.I opened a support ticket and after some answers kind “copy and paste”, I insisted that they analyze the case, since I use the same credit card in Uber and Lifty with jo problems.Finally they told me that as I entered the card data more than 3 times, the system “banned” my credit card number and it’s no longer possible to use it in Cabify App.Despite that, I keep getting daily emails and notifications to use the App... please Cabify, less marketing and more quality technology and support.

KDLao, Jan 25, 2020
1
Don’t trust the scheduling

I needed a ride to the airport in Buenos Aires and Uber is ilegal in Argentina. So I gave Cabify a chance by scheduling a pick up early in the morning on the day of my departure. Needless to say this app disappointed me and I was close to loose my flight. It all started 10’ before the scheduled time. I was ready to take my cab so I open the app and it started to search for the closest available car. The problem was there were none!!! What! How? I was centrally located and I never had an issue finding a cab around. For another 20 minutes the app kept spinning around without being able to secure a service and it kept asking me if I wanted to wait. I finnally gave up, cancelled the request, walked down the street and took a cab that charged me 20% less than what Cabify quoted me for the ride. Thanks Cabify! Never again!

Mcarpint, Feb 15, 2020
3
Decent app; watch out for overcharges.

This is a fine “me too” app, copying Lyft and Uber and applying it in Spain. The software works as advertised. Unfortunately, the company’s service standards are terrible. As an example, one day I reserved a car (as the app let’s you do) for 6:00 AM the next morning to go to the airport. I received a message soon after saying that a driver had been booked. But then at 5:00 AM I received a message saying “no cars are available.” What to do? I ran down to the street and luckily found a taxi. Ah, but the last-minute message from Cabify also said “go back into the app and cancel your booking” even though they told me I had no car. I ignored that part — no time to waste, as I had to find alternative transport thanks to their error — and so Cabify charged me the full fare I would have paid if I had taken their car. I contacted them to complain. Their response? “We told you you needed to cancel your booking; no refund.”

Seville Traveller, May 06, 2018

Description

Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want. How does Cabify work? 1.

Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city! 2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and your vehicle details including the registration plate, and how far away it is. 3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ). 4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer. What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible. Where is Cabify available? Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com What advantages does the Cabify app give you? - Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point. - We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in. - Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly! - The best drivers in the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process. - Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay. - 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear. - With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts. Do you want to be a driver with Cabify? If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app. Looking for corporate transport options for your business? Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.

Show More

POWER SUBSCRIPTION REVENUE GROWTH

img