Amazon Shopping

Name: Amazon Shopping
Rating: 4.85144 (6621923 reviews)

Shopping

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Amazon Shopping

Shopping

4.9

6.6M ratings

Age Rating

Seller

AMZN Mobile LLC

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User Reviews for Amazon Shopping

iPad app buggy when using Magic Keyboard trackpad

I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each item is being mapped to the blank area at the far left, but *only* when navigating with the trackpad. After it initially jumps left when entering the tab bar, I can click in the blank area and will be taken to the cart. If I carefully move the pointer in that blank space, I can find the corresponding spots to click into the other tabs. As soon as I approach the actual location of each item in the tab bar, however, the pointer jumps to the empty space in the far right. It’s impossible to hover the pointer over any of the the actual items in the bar so I have to use my finger on the screen instead. (Trying to use my finger in the blank area that responds to the pointer does nothing until I enter the expected boundary area for the home tab.)

avantidomani, Oct 03, 2021

So many bad changes/updates

Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close.Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page

Carterdl, Oct 13, 2019

stuck in spanish

Amozon has always been the easiest way to order I like the one click and I like it when the Amozon truck delivers but that is all becoming more inconvenient. But the latest glitch has stop me from ordering a single thing . Its stuck in spanish ! about a month ago I went to order and every page and every item was spanish I worked trying to find a setting finally had to do a google search then proceded tofollow the steos ( feeling this would fix it but still wondering how it ever got change to spanish) But after finding a setting for region and english It didnt work. soI hadnt ordered inweeks . then again today without remembering the problem went to order and !!! still stuck in spanish . and like the time before I tried endlessly to reach costomer service but its only multiple choice none of which came close So hear I amwriting a review hoping this will get the attention of someone. This is a gme changerfor me .

Earsoftears, Jun 16, 2022

Has frustrating UI issues

The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.

hfkxmbdhcjlrnrkfiucbdvdjclcbb, Jan 24, 2021

packaging is annoying

oh my gosh this is getting so frustrating. i order something over 2 weeks ago, ETA had been September 2nd. Doesn’t arrive and i’m told it’s running late. I get it, things happen. It tells me that my package will now arrive from the 5-7th. I wait patiently as it tells me that if it doesn’t arrive by the 7th then i can get a refund and cancel the order. The day comes and i’m now told I have to wait till that Friday (aka today) to be able to get a refund. Fridays here and guess what message I get? Yup, my package is now expected on the 15th. Still no option for a refund, and at this point i don’t even need the stuff I bought anymore (it was for a business) Total waste of time and just so frustrating, won’t let me speak to customer service either.Also, i don’t know what y’all did in the update but now I can only see 2 reviews out of however many there are, and of course it’s only the good reviews instead of the ones that actually say if anything is wrong. At first I thought it was just my phone, but my computer is the same thing. It’s not my wifi either, but please fix this because lately the app has been so frustrating.

JCPennyy, Sep 11, 2021

Not very app like and not very browser like either

This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser.What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor.My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC.

John0627, Jun 15, 2021

Parting with Prime

After almost a year of being on the fence, I finally ended my decade long loyalty with a company I was once proud to support. Nothing is eligible for 2-day shipping anymore, half of the stuff is cheap Chinese low quality knock offs, returns take weeks to process, and customer service doesn’t even speak the same language. The past few months have been nothing but ongoing issues. Oh and now apparently anyone can get free Prime shipping on $35 or more? Are you kidding me? What a joke. We don’t want video (that is riddled with ads and anything decent you have to pay extra for), music, cloud storage, GrubHub memberships, none of that. We just want fast, free shipping. This company has spread itself too thin and is no longer focusing on what made it what it is today. So for that reason, it is just not worth it anymore to me. Stop using COVID and “staffing issues” as an excuse. Get your business together or go away. It’s that simple. I am very, very disappointed in how quickly things have gone south. I will spend my hard earned money with smaller businesses that actually appreciate me and follow through with their commitments.

l!lG87, Aug 10, 2022

Up grade destroyed it

After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format.

Lordsearider, Sep 12, 2021

Buggy and Not Responsive/ No more separate wishlists?

This app used to be seamless. I don’t know what happened but now, there are times when I cannot click to view the reviews of a product. Usually I can just click on the number of reviews next to the stars and it’ll take me to all the reviews, but now, it’s like it’s no longer hyperlinked and it does nothing when clicked on. So I tried the slower route which is to scroll down until you get to the reviews, but it turns out, when the app is bugging like that, you can’t scroll down to the reviews because the page just stops right after the price area. So no reviews to read at all. I try clearing my app history by swiping out and going back in but that doesn’t help. There’s no remedy right now for this bug. On the off chance you can click and read reviews, the pictures no longer fully display. It’ll just be the heading ‘Reviews with Images’ and a blank spot where the pictures would be displayed. When that happens, the hyperlinked ‘See All’ is also gone too. Also, why can’t I select which list my hearted items go to anymore? All my hearted items go only to wishlist now with no drop down menu to change it to another custom list. Why?

Nessa_33, Jun 10, 2022

Subscribe and Save is a rip-off

This review isn’t about the app. The app is fine with me. This is about Amazon’s subscribe and save. I had many items on it and realized the item was cheaper if I had ordered it myself. I contacted custom service and was told to wait until I receive the item before they would give me the cheaper price. I’m figuring when I did receive it, the cheaper price would be gone and they wouldn’t refund or they count on a customer forgetting to contact them. I canceled my five year prime membership along with canceling all subscribe and saves. Prime has gotten to be a joke, too. I loved the music. Now they want to you pay MORE to hear up-to-date good music by subscribing to their music service. The only reason I had prime was for the shipping and the music. Now we’re down to one and I’ve been finding better pricing on items I buy elsewhere. Prime is no longer worth it for me. So disappointed.

Play6589, Jul 16, 2019

Description

Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days.

Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop. Never miss a delivery Get real-time tracking and delivery notifications so you know where your package is and when it arrives. Know exactly what you’re purchasing Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. We’ll notify you when items go on sale Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. Never forget your password Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. Connect with us when it works best for you Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. We’ll find that item for you Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth. Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in. For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage. For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage. If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.