Amazon Photos: Photo & Video

Name: Amazon Photos: Photo & Video
Rating: 4.78399 (155414 reviews)

Photo & Video

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Amazon Photos: Photo & Video

Photo & Video

4.8

155.4K ratings

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AMZN Mobile LLC

In-App Purchases

$0.49 – $11.99

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User Reviews for Amazon Photos: Photo & Video

Nice for now but needs improvement in future

I like the app in general. The price is acceptable and is fast enough. I like the time reel and the face recognition is okay. I wish they had the location feature for pictures. Sometimes it’s easier to find pictures in a certain geographical location. Say you took a trip to a different country or you are looking for all the pictures you took at you mom’s place. The other thing they’ll need to add is a built-in software to help you pick best picture and delete similar ones when you are taking 5 pictures from your kids and look for the best one. It’s good for them too, drops the space each user needs easily 20% or more. I also wish there was a better desktop app to look at all the photos and have easier process fir mass photo download.

Ali Absz, Aug 06, 2022

Good when it works.

When it works correctly, this app is great. After I sign it, it usually works for 3 or 4 days, then will be stuck "checking" for x-amount of pictures, never loads them and then I either have to sign out and sign back in or delete the app and download it again. Then when I login, it's stuck on the login page for about 12 hours, then is on a blank white page for about 12 hours, then everything is fine and it works for a few days before I have to repeat the process again. I have some photos that it has never backed up and it apparently never will because even when I tell it to upload them, it gets stuck and they still never backup. But... for free... and unlimited storage... I can't be too mad.Update: the app has been working amazingly well, until iOS 14. Now every time I open the app it gives me the login screen, but I have to log out first or nothing happens. When I login, it acts like the first time I’ve ever used the app and tries to upload everything from my Photos. I have to reset my settings the way I want them and delete a bunch of pictures that have uploaded and been deleted previously.

Black1304, Sep 27, 2020

Expect frequent double orders

I have spent so much time having to correct an app flaw: normally, you ho through a sequence of screens to complete orders. HOWEVER, amazon’s app does this frequent bounce back before an oder is complete, and it returns you to the home page. Then, you are not sure if the order goes through. I have had to get credited 3x for double orders. And even if you contact them one minute after receiving confirmation of an order to cancel (I receive two separate Discover charge texts), they will say “Sorry we are unable to cancel the order.” Then, you have to go through the hoops of a refund and of explaining to recipients why they are getting two sets of the same photos. I know it is easy to blame app user, but each time it is amazon’s app jumping out of a sequence mid order. Other times, you’ll get a death spin of it uploading or processing, and I have had to turn off and back on my phone to kill it. iPhone issue? Both phone and app are up to date btw

Bobuhm, Jun 13, 2021

Does not always work, does not seem to care

I have a large photo collection. I thought this would be perfect for back up and since I am a prime member it said I have unlimited photo storage. It started back up but then stops and leaves me with 3000 of my photos not backed up even though I leave it running for hours…it never continues with back up with no reasons given. I try to contact for support numerous times and never get any reply. Now I will have to find a different program. My advice is find something else if you have a large collection.I am doing a rerate of this, after a poor rating before still with no contact with me this program finally started working, do I am rescinding the 1 star I gave it and changing it to 4 star, it would be 5 if they had simply contacted me back when I was experiencing problems and worked with me, but they did seem to fix their program.

CarebearTeagan, Jan 29, 2023

Love this - Please add multi-select option!!

As a photographer I love that this allows me to store high quality RAW files from the camera without having to pay for expensive cloud storage outside of my Prime membership!! Really awesome as other services do not store the full quality images. I also love the faces features and ability to search by what’s in the picture. I edit most of my photos on iPad so its great as I can just import them from camera and back them up here and my hard drive. There is ONE THING that is super annoying and should be fixed- the ability to multi select or select all. I dont want to back up every single item in my photos just the RAW photos and edited versions. So I have to manually select each photo which is so many when I do a shoot with 400 images for example. If I could hold and drag to multi-select or create albums in iPhone photos and choose “select all” it would make using this app a million times easier.

CiaraSebecke, Dec 28, 2019

Only a few minutes and bugs are showing

I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why.1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked.At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down...But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated..

Jsanch224, Jun 14, 2020

Photo recognition

I would like to be able to tag the people and just photos not under just where the people circle is because it doesn’t catch everyone in there I would like to be able to tag the people myself in photos, also it has automatically done a lot of duplicate photos so I have three and four of each photo in my photos I’m glad that I’m a prime member and it doesn’t charge me, and in the iPad app when I’m putting text on a photo and maybe I’ve done one or two it like will not save it so I have to start all over turn my iPad close the app or out and then try it again and it will take it I called about this and they told me to uninstall the app and reinstall the app I did that but I still have that problem on the iPad and on my desktop I was used to be able to put a photo frame with a color for Christmas red and green Halloween orange and now I cannot do that I’m sorry that they took that away I like that feature of putting a frame around my holiday photos

kansas city kimmie, Jan 20, 2021

So far so good

It seems like a good way to store photos! Pretty straight forward and easy to navigate/access photos after they have been backed up. A few minor things are a pain, like when adding photos to an album, it doesn’t keep them marked as part of that album. So if you go back into all photos to add more to the album, there’s no way to tell which ones have already been added. The albums also aren’t organized by date of the photos in the album, they are organized by when the album was created, which isn’t very helpful. I’d prefer them to be organized chronologically. I only started using it a few days ago so maybe there’s a work-around that I haven’t discovered yet...all in all, a decent way to store photos.

KasKas222222222, Mar 08, 2021

Really useful for storage! Subpar on interface.

I really needed somewhere to store my photos and videos, and already being a Prime user this was a no brainer. But man the interface isn’t great. It would be 1000 times more useful if you could upload images directly to an existing folder with it then also adding the uploads also to the general photo roll. Instead you have to upload them to the general photo roll, then go in to the album, and select them all over again to add them to the folder. It’s just feels like an extra step that doesn’t seem necessary. It also feels a little clunky the way the “search” “years” “people” etc bar auto appears/disappears when you scroll though the general photo roll. (Disappears when you scroll down to older photos, reappears when you scroll up to newer photos, why?) To me, it would be more useful for that to be sticky and accessible at anytime. Same with that “…” menu that lets you upload photos. That really should be around….always. So all in all, a useful app that could use some UI help.

Missing_LeftPhalange, Nov 21, 2022

It’s okay, they could fix some things.

Cons: I uploaded 7,000+ photos & the app is very laggy when I scroll through them. It frequently freezes so I have to close the app & re-open it to continue scrolling which is a pain to find where I left off & continue - knowing it’s just going to freeze again. The further into my photos I get, the more annoying it gets to re-find my place after a freeze. Second con is if you try to edit your photos through the app (basic stuff like cropping), half of the time it won’t save the image and you can’t exit so, again, you have to close down the app & reopen it & try again. If it doesn’t refuse to save it’ll starts to save, but will freeze halfway through “uploading” the saved image & yet again you have to close down the app. All very annoying. Pro: it saves a lot of space on my phone being able to upload all my photos (but not my videos because I would have had to pay for storage if I did that). I like how when you upload photos it automatically stores them in order to the time stamp on the photo & you can easily search by date. When I upload photos from my camera to my phone it sometimes jumbles all the photos around & when I upload them to the app it re-organizes the photos.

Robbinsk, Jan 03, 2023

Description

Use this free app to back up, share, and organize your photos and videos. All Amazon Photos customers have 5GB full-resolution photo and video storage. Prime members have unlimited photo storage (available only in the US, UK, CA, DE, FR, IT, ES and JP) and 5GB for video.

Personalize your Fire TV and Echo Show to display your favorite memories. Order photo prints, custom gifts, and home décor directly from your phone to make gift giving a breeze (available in the US only). You can opt to remove photos and videos stored in your phone to free up space, knowing your photos and videos will remain safe—now and in the future. Safely store all your full-resolution photos on Amazon Photos. FULL-RESOLUTION STORAGE Amazon Photos keeps your photos and videos the same size and format as the originals. With full-resolution storage, your prints look as sharp as the day you took them. More pixels equal better-quality photos and videos. PERSONALIZE YOUR FIRE TV AND ECHO SHOW So many photos and videos captured remain tucked away in a phone or camera. Device personalization means your best memories stay where they belong: in the spotlight. Whether it’s your Fire TV in the living room or your Echo Show on the kitchen counter, your memories get the attention they deserve. THIS DAY View (and share) photos from this date in years past, whether it’s one year ago or five years ago. MEMORIES Your special moments set to music and re-surfaced as a curated slideshow to re-live the good times. SHARING Share full-resolution photos and videos with family and friends by inviting them to a private Amazon Photos Group. Share lifetime-long memories or highlight special events such as vacations, playoffs, parties, graduations. View photo slideshows on your Fire TV and Echo Show to enjoy special moments throughout your entire home. PRINTS High-quality prints, made to order. Best of all? You can make it happen right from the app and transform those memories into prints, custom gifts, and home décor. Available only in the U.S. AUTO-SAVE Back up photos and videos automatically just by turning on with Auto-Save. ALEXA Take, view, and share photos hands-free. GROUPS Privately share selected photos, videos, and albums with family and friends across devices. SUBSCRIPTIONS Expand storage with flexible monthly and annual plans starting at $1.99 By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse) and Privacy Notice (www.amazon.com/privacy).