Air Transat
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User Reviews for Air Transat
Only Way to Fly
I discovered Air TransAt by accident when looking for flights to London. I travel regularly to England. I live in upstate New York and having had horrible experiences at JFK I needed to find an alternative. I live less than 4 hours from Toronto by car and decided to try Air TransAt. Changed my life. No JFK, no connecting flights; the planes are on time, the staff and flight attendants are wonderful, the planes are comfortable, and landing at Gatwick is not an issue. I can even get a bus to Oxford (where I love to visit) from Gatwick. I recommend it to any of my friends or family who want to travel to England or Europe.
Transat App
After downloading the App, you would think that the next step would be to create a profile. If you can do this, it is not obvious. Tried to find and create a profile, but I could not. Then I went to to My Trips and put in my flight number hoping that would bring it up. No dice! That didn’t work either. Didn’t try to book a new flight from the App because I already had done so. Totally useless APP! American Airlines has one of the best ones. The minute you open the app, all your trips are right there beautifully laid out. Not sure what Transat is trying todo.George Barjak
App just keep crashing
This is my first time flying with this air line and is starting to feel like bad idea, I can’t do pre-checkin and when I try to add my flight to the app it just crashes.
The Best!
Air Transat has been my airline of choice when flying to Europe. Great value and service. Club Class is a first rate experience. Better than any US airline. I drive from Vermont to Montreal which says a lot.
Fantastic Flight!
I’ve flown Air Transat several times and I’ve never been disappointed. The prices are totally acceptable, the seats are very comfortable and the food they serve is really good. My last flight? 45 minutes early arriving Paris. I’ve been early on several flights, but 45 minutes is very good!And not to forget the staff: friendly without being superficial, professional and give every impression they really like their job.What a great pleasure compared to what you experience on USA carriers. Hope their executives and administrators realise they’ve got a good thing and don’t screw it up like some other airlines have!
App Constantly Crashes
I can only use the app for a few seconds before it crashes. I tried deleting and reinstalling the latest version several times, have the latest iOS 15.5, but it still crashes every time.
Transatlantic flights with squished seating.
I may be able to understand squeezing passengers into exceedingly narrow seats (I’m somewhat broad shouldered but not very overweight - just an average build) on a 2, 3 or even 5 hour flight but to squeeze people into these types of seats for a 10+hour transatlantic flight borders on the criminal. I won’t be flying Transat overseas again. MA
Seating was Extremely Uncomfortable.
The seats on my flight were very narrow. It’s a good thing I’m thin, chose an isle seat and the person next to me was also thin. Unfortunately for her, the person sitting next to her was somewhat overweight. Also, the seats had little padding on the seat bottom and I began to suffer after about two hours.
Just check in on a laptop or pc
This app is incredibly clunky, glitches in the middle of inputting information, won’t recognize that you’ve actually checked in, is slower than a horse without legs and overall poorly designed.
Stop sending useless messages
Why does this app keep telling me to book my seat then when I look into it you want to charge me for my seat. If I wanted to pay for a seat I would have booked the seat when I booked the ticket. Send the notice 24 hrs before flight leaves. 1 star only because app keeps waking me up in the early morning with this useless message.
Description
Air Transat accompanies you before your trip, at the airport and at destination thanks to your trip timeline. Bon voyage! Application features: • Create your trip timeline • Prepare your trip: luggage, travel documents, flight services and more! • Receive notifications relevant to your trip • Get your boarding passes and travel documents • Add inflight services • Check your flight status • Book your flights, vacation packages and à la carte hotels For some South destinations: • Benefit at all times from Transat information at destination • Representatives schedule • Welcome session • Transfer time to the airport • Stay connected with the Transat team at destination using our free call service* • Book your Transat excursions *Free calling require Wi-Fi connection, otherwise standard data rates apply
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