Icon 2N® Mobile Video

2N® Mobile Video

  • Business
View in App Store

2N® Mobile Video

  • Business
2.6
285 ratings
Age Rating

4+

Seller
2N TELEKOMUNIKACE a.s.
View in App Store

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User Reviews for 2N® Mobile Video

5
Updated App is awesome!

Update: After installing the latest update I was still having issues with the iPhone not answering with the loudspeaker, I had to turn it on manually. Well, this is how to solve this problem: In the Call Configuration settings, choose “Notifications”. This setting will use the 2N app to notify you of a incoming call instead of the iPhone’s built-in notification. This works great! Now I get a video preview before answering the call, and the loudspeaker turns on automatically. The app is working beautifully! Nice job 2N!

etrochez, Jan 26, 2018
2
Poor job updating

2n charges a monthly fee and continues to let down its customers by missing phone upgrades. Can’t open our gate for three days using the App because it will not work with the iPhone. They say it will work soon but have no problem charging our card despite it not working.

Garpike195, Apr 21, 2021
5
Make sure you delete and reinstall if it fails to launch

App did not update. Had to delete and reinstall. Tech suppress very helpful. One suggestion - show a clear photo of the camera when I launch the app. Don’t have me have to dial into the camera to see what is at the door.

Iphonemaveninphilly, May 07, 2021
1
READ THIS BEFORE YOU BUT A 2N DEVICE!!!!

If you want, like me, to be able to know who is at your door when the doorbell is rung, DO NOT BUY A 2N DEVICE! I truly regret having installed this.I needed a keypad for entry and wanted to have a video doorbell that did not raise privacy concerns. You would think given their marketing materials that this would work. HA! First and foremost, when someone rings the doorbell, you do not get aHome screen video who is there. Your phone will ring to notify you, but you then have to find the app, open the app, and then press on the call button or the Eye button to see who is there. Even when you press on these buttons, it takes a little bit of time before it connects. By the time you were done with all of this, the person is gone. Moreover, there is no system for even temporarily recording who is there from when the doorbell is rung. So by the time you haveManage to open the app and get connected to the video feed, the person is often goneAnd there is no video who was there. Save yourself the frustration and money and get a much less expensive system that will probably notify you and save a clip of people when they are at the door, as well as connect fast enough to be useful.

jrmpco1, Dec 04, 2021
2
Don’t buy

This system is alpha, perhaps beta at best, while charging high fees, with no sign of improvement. Quirks and annoyances:- only one person can answer the door. - opening the app to view the door bell will ring the bell. This also happens when if you’re too late answering or someone else answered first, which is just weird and confusing.- unresolved registration problems with one of the door bells. - app needs occasional reinstalls. You typically won’t notice until after you missed the door a few times. - tech support is willing to help, but at some point when not getting to a resolution, there is only so much time one can spend.Will be looking for an alternative.

Kborsboom, Apr 24, 2021
1
Never notifies you

This app is great in theory but it never notifies me that my unit is being called. I get the email after the fact saying I missed a call with the picture of who was attempting to get buzzed in. This is the most annoying when you are waiting for a package delivery that needs to be signed. I never have a problem connecting and seeing the video but I never get notifications despite adjusting the settings as other users have recommended.

Laur Uh, Nov 16, 2019
1
This app works inconsistently and has a poor user interface

My apartment uses this system for the main door. Both my wife and I have the app installed and we can be sitting next to each other and only one of us will get the call from the door. Sometimes neither of us gets the call. The user interface is poor. You can either have the app ring the phone through the regular call interface or use the notification system. I’ve found it non intuitive and difficult to get from receiving a call to the app to open the door. You answer the call and you have to fumble around to get to the app, open it and then come next the app to the door. If I use the notification system I get no audible indication of a call coming in. Since I need this system to work to receive deliveries it’s a problem when the delivery person can’t get through to me and I can’t easily get to the door control. Most people reading this are not downloading the app as a choice, they have to use this because it’s what the apartment signed up for. But if you are a property manager or owner reading this please find something else with a better rating and don’t impose this on your renters.

Marvin H., Jul 07, 2020
3
Cloud?

We pay a decent monthly payment for this, but for what? A cloud relay? Nothing else is stored in the cloud. If you miss a call, but don’t open the app, you won’t ever see that missed call in the call log. Please give us a true cloud enabled cloud call log with photo snap shots of who was at the door. Store that in the cloud. The new rich notifications are nice, but still aren’t stored in the cloud. I just want a full call log that isn’t dependent on me opening the app on every call for the call to actually be logged. Show me all missed calls with snap shots.

Motech, Apr 17, 2021
1
Poor call Quality

The units use MJPEG for video which uses a LOT of bandwidth. This causes quality issues unless the site has a LOT of bandwidth. The app will not open to the call most of the time and usually hangs up. Then when you try to call it back it thinks there is a call in progress so it won’t answer. There needs to be a setting that allows the call to go direct to the app if you are on the same network instead of out to the cloud and back.

OhanaCreek, Jun 25, 2021
1
Would be nice if it did what the App says it does

For more than 1 year, We have had the App installed by our IT guy on our phones, IPads and station screens throughout the house and it is miserable.Most of the time , i’m unable from talking to the person at the gate. I open directly if it’s someone than I know.IT guy has come back to fix a few times but clearly this App needs improvement in my opinion.Furthermore, you can’t see who was at the door, if you don’t run fast enough to answer… and lucky if your device works.

xxwaqcws, Jul 10, 2021

Description

The 2N® Mobile Video is an application that allows you to receive video calls from the 2N intercom on your smartphone over the Internet and thus keep up with your visitors anywhere you go. There is no need to be within the reach of your local Wi-Fi. Is somebody ringing your door intercom?

Just pull out your phone and check the feed from the intercom’s camera. Uncover what is happening at your front door and decide whether to let your visitor in. Or if you feel like chitchatting, enter a video call with your visitor. Possible opening of the door is then only a matter of single button press. Did you know the 2N intercom can be integrated with your home automation system? It gives 2N® Mobile Video application a whole new dimension. It then lets you control lights, trigger alarm or start any other custom action.

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